Stuck at loading screen from past 3 days

TejaNandamuriTejaNandamuri Member Posts: 3 ★
in Suggestions and Requests
Hi,

Im having loading issues . The app is stuck at loading screen . No matter how many times I re install the app, the app stuck at loading screen. I have a card collector for collecting units for 30 days. Since I'm unable to login into the app, I wonder if I loose my 4 days worth of units.

Please suggest what should I do .

thanks.

Comments

  • TejaNandamuriTejaNandamuri Member Posts: 3 ★
    I'm able to log into the app after I deleting and adding the gamecenter account back . I lost one day of units :( , I Still have the issue of claiming rewards. Whenever I try to claim rewards, it displayes connectivity issue and logs me out. I never had these errors before.
  • SiriusBreakSiriusBreak Member, Guardian Posts: 2,156 Guardian
    TejaNandamuri said:

    I'm able to log into the app after I deleting and adding the gamecenter account back . I lost one day of units :( , I Still have the issue of claiming rewards. Whenever I try to claim rewards, it displayes connectivity issue and logs me out. I never had these errors before.

    Yeah, there's been an ongoing issue for some in claiming rewards. For others, it seems to have been resolved. Best you can do right now, is send in a support ticket to see if they can get those units you missed back to you, and help you with the claiming rewards issue. Tap this link below. Or in game tap the gear icon on the home page, then the Green Support button. Best of luck @TejaNandamuri !!!

    http://kabam.force.com/PKB/KbContactUsForm?language=en_US&game=a0Za0000013VnVqEAK
Sign In or Register to comment.