Got Very big problem Kabam and its your problem...

Comments

• Jagtittar Member Posts: 18 ★

  March 2020

  Get help from support if you can. They'll ask irritating questions until you give up, but hey give it a try

  3
• MiStaLova Member Posts: 942 ★★★

  March 2020

  Nope ill wait for Old man Logan and rank him and then cyclops it will bee faster haha

  2
• AzKicker316 Member Posts: 2,434 ★★★★★

  March 2020

  I had that exact same problem when I wanted to use 2015 gem on SL. I contacted support and they helped me relatively quickly.

  4
• TheHeroDeserved Member Posts: 756 ★★★

  March 2020

  Contact support. They are very helpful.

  5
• Duke_Silver Member Posts: 2,421 ★★★★

  March 2020

  Yeah if it’s important to you then definitely contact support. I had a mystic rank up gem expiring in 24 hours (that I couldn’t use since it wasn’t 2015) and they managed to fix everything up really well.

  0
• Chacha888 Member Posts: 50 ★

  March 2020

  Just use the 2016 gem and contact support immediately. They will refund the gold, remove the 2015 gem and restore the 2016 gem relative fast, within 24 hrs iirc.
  
  
  

  0
• Kabam Miike Moderator Moderator › Posts: 8,269

  March 2020

  This is a bug that will be fixed in the next release.

  2