Can’t progress in quests because the game doesn’t let me.

M23KM23K Member Posts: 12
edited March 2020 in Bugs and Known Issues
Nothing happens when I press the next tile in some quest in act 5.

Comments

  • M23KM23K Member Posts: 12
    This happens in multiple quests while I’m farming energy refills an potions.
  • M23KM23K Member Posts: 12
    Theres only the sound effect of pressing the next tile but i dont move at all.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, would you be able to tell us what Chapters and Quests this happened in or provide screenshots of what you're seeing?
  • M23KM23K Member Posts: 12
    act 5.3.5 and act 5.3.6
  • M23KM23K Member Posts: 12
    edited March 2020

    tile on the right side
  • M23KM23K Member Posts: 12

    tile on the right side
  • H3t3rH3t3r Member, Guardian Posts: 2,882 Guardian
    Same here
    Must be since theres no visible gate there the game still thinks there is hence not letting us pass it
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    This can occur if you are trying to go through Act 5, Chapter 3 but have already used your Keys. You can contact our Support Team for assistance with this by clicking the gear-shaped icon in the top-left corner of the game's home screen and then scrolling down to the button labeled "Support". you can also find out more info about that Chapter and the Keys here for reference.
  • M23KM23K Member Posts: 12
    i see.
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