Can't Get in the Game

StevieManWonderStevieManWonder Member Posts: 5,019 ★★★★★
in Bugs and Known Issues
Is anyone else having issues with not being able to log into the game? I was having issues with the beta server, but now I can't even get into the main server to do arena.

Comments

  • MenkentMenkent Member Posts: 889 ★★★★
    Same. A few others in my ally reporting the same. Looks like the beta broke stuff?
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  • DukeZmanDukeZman Member Posts: 679 ★★★
    yup beta server crashed the main server it would seem
  • MissMissyMissMissy Member Posts: 78 ★
    @Kabam Miike @Kabam Lyra
    The whole game is down for some beta users
  • StevieManWonderStevieManWonder Member Posts: 5,019 ★★★★★
    I'm able to get in the main game now
  • Goken2345Goken2345 Member Posts: 621 ★★
    I had the same problem. What fixed it for me was completely closing the app. On iPhone, double clicking the home button and swiping up on the app. Then I could log in to the main game however I still can’t get in the beta.
  • StevieManWonderStevieManWonder Member Posts: 5,019 ★★★★★
    Goken2345 said:

    I had the same problem. What fixed it for me was completely closing the app. On iPhone, double clicking the home button and swiping up on the app. Then I could log in to the main game however I still can’t get in the beta.

    Yeah I can't get into the beta still

  • Goken2345Goken2345 Member Posts: 621 ★★
    StevieManWonder said:

    Goken2345 said:

    I had the same problem. What fixed it for me was completely closing the app. On iPhone, double clicking the home button and swiping up on the app. Then I could log in to the main game however I still can’t get in the beta.

    Yeah I can't get into the beta still

    I stopped trying for the beta
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey everybody,

    We're looking into this right now.
  • StevieManWonderStevieManWonder Member Posts: 5,019 ★★★★★
    @Kabam Miike Thanks for the update!
  • ChovnerChovner Member Posts: 1,230 ★★★★★
    Funny I sent out a post to my alliance a couple hours ago reminding them to wrap up anything they were working on ASAP because when the BETA comes out, the game's going to be screwed up..... sucks that I was right....


    SAD but expected at this point.
  • TheInfintyTheInfinty Member Posts: 1,413 ★★★★
    I’m actually playing arena right now just fine so it’s maybe just for some players?
  • PintzzPintzz Member Posts: 297 ★★
    Think it’s for anyone who is registered and trying to participate in the beta. Haven’t been able to get into anything after I hit the participate button and game just froze and had to close
  • MissMissyMissMissy Member Posts: 78 ★
    Kabam Miike said:

    Hey everybody,

    We're looking into this right now.

    Thanks for checking into this issue. I also tried doing a hard restart a few times, but it did not work. I was able to finally get into the main game once the beta log in finally timed out. I am still unable to log into beta though.
  • K12pK12p Member Posts: 7 ★
    This works for me on iPhone, sign out from game centre(if signed in). Force close and open the app.
    If game centre log in comes just cancel it.
    Wait for whole logging process to be over (it would show yellow wireless icon at bottom right), between 5-10 mins. It would eventually say could not connect then it would give option to go back to main game, on clicking it would be logged to main game. However beta game doesn’t load up anyways for me(except for one time and then I was crashed out)

    Note: once you are logged in for main game you can turn back game centre on.
  • BendersBountyBendersBounty Member Posts: 160 ★
    Kabam Miike said:

    Hey everybody,

    We're looking into this right now.

    Thanks, cause the entire game is down rn
  • LibertyPrimeV1LibertyPrimeV1 Member Posts: 4,179 ★★★★★
    I can get into the game but it keeps losing connection and lagging Hard every couple of minutes
  • StevieManWonderStevieManWonder Member Posts: 5,019 ★★★★★
    It's working for me now, both the beta and the main server
  • ThebgjThebgj Member Posts: 635 ★★
    edited April 2020
    Got into the beta for the first time in the last 2-3 BETA’s. Super slow and laggy 😔






    Me
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