Ingame Name: xMadNBadx Device: Samsung Galaxy A70 OS : Android 10.0 One UI 2.0 Cellular or WiFI: Either Game version: EDIT: 26.1.0 / 999685 Game mode: on most fights (especially those lasting longer than 30 seconds) the game shows the red "connection problem"-icon. As soon as one of the champions gets K.O.'ed the victory animation of the respective champion starts but afterwards the game does not advance go show rewards/stats. Instead the game disconnects and gives the option to reconnect. For me, personally, the problems started after the upgrade to Android 10.
In-Game Name: vdwd14 Device and Model: Samsung A70 Device Operating System: Android 10 Cellular or WiFi: both Game Version Installed: 26.1.0 Game Mode: All The game disconnects after completing a fight (the red connection issue pops up) and eventually will give an error message that it's no longer connected to the internet - other apps still run fine at that time. When logging back in, the fight data is lost, or more likely was never sent correctly to the server. Also, if the phone goes in standby mode (both by pressing the screen-button, or if the screen goes black after 30 seconds), the connection is lost as well.
Both issues started occurring since I've updated my phone to Android 10.
@Kabam Miike any headway on fixing the A70 issue? This is a really **** time for this to happen. Is there any more information that you need that could help?
From what I see by scrolling around, @Losisbhe was the 1st one to report the issue, on 31st March(maybe someone before, might ve missed it)..nothing happened since..dont want to be an a** but it looks like we ll have to change phone or quit the game. Its obviously update, based on phone model, updates are coming in month, quartal, i believe all(in pic) of this models will be affected..i really hope there will be solution soon
@Vendetta1234 Mate the issue is with the app and not the update or the device. For some reason it fails to sent fight data back to the Kabam servers which results in a connection loss. Its not like the game is not running at all.
@FF10 you cant say app is problem, app is the same as 2 days ago, update is problem, something from update is blocking data. And of course Samsung will write its not their issue, but it is, for sure, @SummonerNR wrote message of issues with update. At the end, doesnt matter, something is not compatible, hopefully guys will find it and fix it
If the update was the problem then almost all games should be having the same issue @Vendetta1234 I play 5-6 games excluding mcoc in my device and all are working fine.
Not necessary @FF10 , might be 1 line in code in programming language, who knows. If they use different language that language is translated and error might happen, again, who knows, but you cant say app is the problem for sure, i m not running away from that option but we cant be 100% sure
Guys i think i found a resolve for A70 owners. Follow this steps Settings>general management>Reset>Reset settings You do not necessary to backup your files this just reset your phone settings.
Not working @Walknut , but i changed protection on my wifi, from wpa2 to wpa + wpa2, for now is working for me, had 3 fights without interruption..at least that we can play on wifi..i m keeping updated
Its working!! @FF10 can u try this to confirm? Managed to grind 500k and 3 fights in AQ without interruption, there was red icon 2 times but it shrugged it
Ingame Name: Captain_AB Device: Samsung Galaxy A9 OS : Android 10.0 One UI 2.0 Cellular or WiFI: Either Game version: 26.1.0 It's keep happening every long fight. I have to either fight again or I lose half of my champion's HP. It's annoying especially in AQ.
Did a fight in act 6, red icon was there after 30secs but it shrugged it at the end, didnt lose connection, annoying but works for now..at least i can grind
I tried abyss. It throws me out midfight same applies to ROL. Act 6 works well occasionally but still red icon pops up here and then. We need a fix coz this wont do. Its a frustrating experience at the moment.
In-Game Name: Bearsgame. Device and Model: LG Power Device Operating System: 6.0.1 Cellular or WiFi: Wifi Game Version Installed: 26.1.0 Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena Description of the Issue: Simple crash in multiple occasions, Usually a the start of a fight or while moving between fights.
@Vendetta1234 How do you change network protection from wpa 2 ???
@Pro21 go to your router settings, type in your ip adress in browser. There is username and password on the back of your router, if you didnt change it. Go to Your WiFi and you will find it under Protection
Hello, i have same connection problem. The game kicking me during the fights an when i reconnect my opponent is on full halt while i amd died or on half of hp with which i have started the fight. I have this problem since monday. My user name in the game is rmitevv (two times V not with W)
My device is Samsung A70 with android 10 and i think this problem has started after last android update which i have recieved and executed on monday.
Comments
Device: Samsung Galaxy A70
OS : Android 10.0 One UI 2.0
Cellular or WiFI: Either
Game version: EDIT: 26.1.0 / 999685
Game mode: on most fights (especially those lasting longer than 30 seconds) the game shows the red "connection problem"-icon. As soon as one of the champions gets K.O.'ed the victory animation of the respective champion starts but afterwards the game does not advance go show rewards/stats. Instead the game disconnects and gives the option to reconnect.
For me, personally, the problems started after the upgrade to Android 10.
Device and Model: Samsung A70
Device Operating System: Android 10
Cellular or WiFi: both
Game Version Installed: 26.1.0
Game Mode: All
The game disconnects after completing a fight (the red connection issue pops up) and eventually will give an error message that it's no longer connected to the internet - other apps still run fine at that time. When logging back in, the fight data is lost, or more likely was never sent correctly to the server.
Also, if the phone goes in standby mode (both by pressing the screen-button, or if the screen goes black after 30 seconds), the connection is lost as well.
Both issues started occurring since I've updated my phone to Android 10.
Its obviously update, based on phone model, updates are coming in month, quartal, i believe all(in pic) of this models will be affected..i really hope there will be solution soon
Response from Samsung
Settings>general management>Reset>Reset settings
You do not necessary to backup your files this just reset your phone settings.
Managed to grind 500k and 3 fights in AQ without interruption, there was red icon 2 times but it shrugged it
Device: Samsung Galaxy A9
OS : Android 10.0 One UI 2.0
Cellular or WiFI: Either
Game version: 26.1.0
It's keep happening every long fight.
I have to either fight again or I lose half of my champion's HP. It's annoying especially in AQ.
Device and Model: LG Power
Device Operating System: 6.0.1
Cellular or WiFi: Wifi
Game Version Installed: 26.1.0
Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena
Description of the Issue: Simple crash in multiple occasions, Usually a the start of a fight or while moving between fights.
Incursions are live for 2 days now and we cant play it
My user name in the game is rmitevv (two times V not with W)
My device is
Samsung A70 with android 10 and i think this problem has started after last android update which i have recieved and executed on monday.