Since the rage has caught fire and been so public. Please communicate
I/we are losing alliance mates to straight up quitting the game. Or just stopping play. I guess some are just logging in to maintain rewards calendar. And I’ve chatted with some on line who have sick relatives from covid just to see how their holding up.
Some communication would be good development team. I’m not even a top alliance gold 2/1 semi retired, fun alliance that jokes around a lot, funny memes etc... not serious and we’re loosing people to this disaster since you release act 7 beta.
I know it will take time to make a plan. But communicating might help you retain players.