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Gold issues

Jamo1987Jamo1987 Posts: 1
in Bugs and Known Issues
Its saying i have insufficient gold on my account and before that glitch after a war win, i had 3.5 million gold and now its saying i have insufficient funds. Can we please fix this?

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    AleSnakeAleSnake Posts: 20 ★
    Hello ALL

    I'm still with the Gold bug, and with this i cant enter in Sunday arenas because shows the insuficient Gold message k68j1rczdlpq.png

    Please guys fix It for me. My nickname is Ale Snake. A Lot of Ally mates had the bug removed but me not :(

    Thanks a Lot for your atention.
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    MarzGrooveMarzGroove Posts: 903 ★★★
    Submit a ticket
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    FizicystFizicyst Posts: 43
    I am stuck, too. It takes them days to get back with a response when you submit a ticket...already missed out on hours of this current arena! Oh, and the response is something like "We are aware of the issue and working on a fix."
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    lm2lm2 Posts: 24 ★
    Accidentally claimed the bogus gold today now cannot do arenas, submitted a ticket, but hoping to get traction somewhere on this

    q4mwecoad50c.png
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    Mirk_varMirk_var Posts: 85
    The actual situation is ridicolous and the no answer, both in tickets and on the forum is outrageous
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    CoBfan1987CoBfan1987 Posts: 231 ★
    I claimed the messed up gold yesterday after i thought the issue was fixed. Wrong. Now i can't do arena. This better be fixed before New AA arena and T4B starts tomorrow
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    Kabam ZibiitKabam Zibiit Posts: 7,033
    Sorry for any inconvenience this may have caused. We've gone ahead and removed the gold costs for today's Arenas as well so that everyone can access them properly.
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    defbloomsdefblooms Posts: 3
    3rd day. Got the correct gold from aw but still gold glitch on my acct. Pls fix this as i cant buy the normal gold masteries... playing widout any offensive masteries since sat...
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    Darkstar4387Darkstar4387 Posts: 2,145 ★★★
    edited September 2017
    Why not just do what you were supposed to and take all the excess gold that we got from the glitch.

    I for one would love to actually rank and level my defenders and further contribute to sa and do the level up event and do the arena. Which you were preventing me from doing, but still how did you bungle all this so badly.

    I'm not going to use any if this gold in general and I do not trust you not to take some kind of action for doing so for a number of reasons.
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    Mirk_varMirk_var Posts: 85
    Kabam Zibiit wrote: »
    Sorry for any inconvenience this may have caused. We've gone ahead and removed the gold costs for today's Arenas as well so that everyone can access them properly.

    It's Late, people is busy, like you guys, and decide how to invest time. To let players access to arena with a 5 hours delay it mean like a disavantage for certain players involved in the gold issue. Then to guarantee a equal Game level, you should first of all communicate quickly on the forum or by an in Game mail and then maybe refound people, cos' all this it's happening for a technical error of yours, like others you are going on not solving at all.
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    AleSnakeAleSnake Posts: 20 ★
    Kabam Zibiit wrote: »
    Sorry for any inconvenience this may have caused. We've gone ahead and removed the gold costs for today's Arenas as well so that everyone can access them properly.

    Thanks guys. Please do this for tomorrow arenas tô avoid this problem.
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    ChrisB23ChrisB23 Posts: 7
    Still sitting with 2 billion extra gold in my account at the moment. What isn't the timescale for a fix?
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    DonybDonyb Posts: 125

    I think they have off on the weekends.....so today possibly
    ChrisB23 wrote: »
    Still sitting with 2 billion extra gold in my account at the moment. What isn't the timescale for a fix?

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