Delayed AQ and SA rewards [Merged Threads; title edited for clarity]

Prithvi · July 2020

Hey..we didnt got summoner advancement yet. Its being the problem of other alliance issue too.Please fix this issue..Summoner advancement have been finished yesterday..Till now onwards we didnt got any rewards for that..I hope you will fix that issue and everyone of all alliance being anger by this situation..Please co-operate and help us.

superiorssvp · July 2020

Me also

GeneralBlagger · July 2020

Our alliance hasn’t gotten SA rewards either. Any news on the outcome?

DaJiveTurkey · July 2020

Got my SA rewards but no xmen use rewards yet

Wayde0wilson · July 2020

Me too, now I am kicked from alliance

Courtbear · July 2020

Still missing SA rewards for my alliance too
M’US
Messing up recruitment changes before AQ starts

Kiwimale · July 2020

We still missing AQ series, SA and x-men use rewards as well

Mooey69 · July 2020

Way over 36 hours due and no Weekly SA rewards, there are people wanting to move around alliance before AQ starts

What’s more important there’s no in game acknowledgment of the issue

Big_eggy · July 2020

Still no rewards for SA...

TheRawlsian · July 2020

I still have not received the AQ season rewards for the last round. I got the daily completion, exploration, & conqueror rewards for the final day of AQ on 7/1, but I’m still waiting to get the rewards that come after the final day. Others in my alliance say that they got them, but I’m not seeing them. I’ve been in this alliance for several weeks, so it’s not because I just joined or anything.

Anyone else still in the same situation?

Kabam Zibiit · July 2020

The team has been made aware that some have still not received their rewards and are working to find the cause of this issue. We're working to get this resolved as soon as possible, and thank you for your patience as we work to dig into this.

Bing · July 2020

My entire alliance is in the same situation. No SA or AQ rank rewards, and now we've started another week of AQ. Everyone in my alliance is still miffed about the emergency maintenance that cost us 2 M6 & 1 M5 crystal last week too.

Libralonix · July 2020

TheRawlsian said:
I still have not received the AQ season rewards for the last round. I got the daily completion, exploration, & conqueror rewards for the final day of AQ on 7/1, but I’m still waiting to get the rewards that come after the final day. Others in my alliance say that they got them, but I’m not seeing them. I’ve been in this alliance for several weeks, so it’s not because I just joined or anything.

Anyone else still in the same situation?

Same scenario for my alliance, still waiting on SA rewards too

synergy247 · July 2020

Same here still no SA over 48 hours later

Avenger_A1 · July 2020

We're having to hold off on an alliance merge due to this massive delay. And we need to do this mergr before the new AW season kicks off. AQ has already started, so that's going to get affected as well, as will the timed alliance events due to the alliance blackout period. We had planned it all so well, and now it's all gone down the drain due to this issue.

Avenger_A1 · July 2020

Kabam Zibiit said:
The team has been made aware that some have still not received their rewards and are working to find the cause of this issue. We're working to get this resolved as soon as possible, and thank you for your patience as we work to dig into this.

Avenger_A1 said:
We're having to hold off on an alliance merge due to this massive delay. And we need to do this mergr before the new AW season kicks off. AQ has already started, so that's going to get affected as well, as will the timed alliance events due to the alliance blackout period. We had planned it all so well, and now it's all gone down the drain due to this issue.

Think affected alliances should be compensated for this issue. Also, we aren't being able to start a new AQ, even though the last one finished a while back.

GroundedWisdom · July 2020

I just got Rank Rewards for X-Men. Waiting for the other Rewards.

GroundedWisdom · July 2020

They came. They were in my Stash.

DaJiveTurkey · July 2020

Same here Grounded. Now im waiting on item use rewards lol.

Kabam Zibiit · July 2020

The rewards from the Summoner Advancement, AQ, and 3-Day X-Men use event should all have been sent out to everyone. If you don't see an in-game mail with them, they should be available to claim in your stash.

Avenger_A1 · July 2020

Kabam Zibiit said:
The rewards from the Summoner Advancement, AQ, and 3-Day X-Men use event should all have been sent out to everyone. If you don't see an in-game mail with them, they should be available to claim in your stash.

Will there be any compensation for this issue, and if so, do we have to stay in our current alliance to get it? Kindly advise, as we're planning a merger (but was stuck due this issue).

@Kabam Zibiit

Space_goo · July 2020

have honor rewards, and see aq rank. are the other rewards stuck, again? logged off and on, and stash doesn't have aq rewards

Theblondeginger · July 2020

Have gotten honor rewards and arena wins. But no aq ranked or peak milestones and no SA. Keep reloading game and checking stash but still nothing

MattyHero · July 2020

Our whole alliance has yet to see aq rewards except for the daily completion/exploration and honor. No rank or peak milestone yet.

BetardRomero · July 2020

Same here. Once again.

GamerKnite · July 2020

Yeah received the honor rewards but yet no AQ rewards, seems to me like this issue hasn't been fixed. Would love to have some information about what's happening soon.