EMERGENCY MAINTENANCE CONCLUDED

The Team has identified a fix for the recent Catalyst Offer issue.

Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.

Doing this allows us to bring the Game back up for everyone else.

We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.

We apologize for the inconvenience.

STAND WITH KABAM

PerceptronPerceptron Member Posts: 169 ★
in General Discussion
Yes there are some short comings, sever maintenance etc. But it happened once before and Kabam compensated pretty well. so Calm down and stand with kabam, Hope everything will work out well
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Comments

  • UnknownUnknown
    This content has been removed.
  • Mercury79Mercury79 Member Posts: 551 ★★
    I think the same
  • SolswerdSolswerd Member Posts: 1,881 ★★★★
    Clarkkent76 said:

    Comms could be a bit better. Just explain what the problem is.

    Not disagreeing with you, but for me...knowing what is causing the problem doesn't mean much. It wouldn't change how long it takes for them to fix it.
  • ThēMandalorianThēMandalorian Member Posts: 368 ★★★★
    I'll definitely stick around. Things happen. It's how they handle things once it gets back to being stable. That is what makes it worth staying because they do understand that the reason we get so upset is because we care and are invested in their game.

    We have passion for the game and are proud when we accomplish things. It's just frustrating when things like this cause unfair things to happen to times events which is why I think AQ and possibly War should be cancelled and just give rewards we earned last week in AQ and War season end where we are now.
  • Wiredawg1Wiredawg1 Member Posts: 504 ★★★★
    Donnymeij said:

    Clarkkent76 said:

    Comms could be a bit better. Just explain what the problem is.

    Idea, maybe they themselves don`t know yet?
    They have barely said a word on any of em....and silent on the ones tonight
  • usa4worldcup2014usa4worldcup2014 Member Posts: 10 ★
    edited July 2020
    Donnymeij said:

    Clarkkent76 said:

    Comms could be a bit better. Just explain what the problem is.

    Idea, maybe they themselves don`t know yet?
    Then they should say that. It’s ok to say they don’t know something and they need to figure it out instead of just keeping the information from the game playing public
  • DJMNHDJMNH Member Posts: 723 ★★★
    Palanthrax said:

    They’re either having server/hardware issues, or a software update has caused problems, or their datacentre has connectivity issues, or it’s a DDoS.

    I feel it's hardware failure issue which is causing their software to crash
  • PerceptronPerceptron Member Posts: 169 ★
    Remember the last time this happened, the compensation was extra ordinary, hope this time its gonna b better then that
  • GD-DEV3LGD-DEV3L Member Posts: 75 ★
    I need to place in war still this is a seriously silly long maintenance
  • X_E_CutionerX_E_Cutioner Member Posts: 155 ★
    Like Doe we know you guys adding class Crystals and stuff but dude ... At the cost of no game at all!!!!
  • Duke_SilverDuke_Silver Member Posts: 2,421 ★★★★
    I feel like the stingy compensation jokes are kinda outdated, they've been doing pretty well with making up for game issues recently.
  • SpideyFunkoSpideyFunko Member Posts: 21,968 ★★★★★
    usa4worldcup2014 said:

    Donnymeij said:

    Clarkkent76 said:

    Comms could be a bit better. Just explain what the problem is.

    Idea, maybe they themselves don`t know yet?
    Then they should say that. It’s ok to say they don’t know something and they need to figure it out instead of just keeping the information from the game playing public
    nice name, hope they qualify for 2022
  • Dart1981Dart1981 Member Posts: 239 ★★★
    There is information regarding the issue in the bugs and known issues page. I'm not always on their side with some of the issues but they have actually been really good communicating on this one:

    https://forums.playcontestofchampions.com/en/discussion/210785/game-disconnecting-timing-out-when-joining-aq/p3
  • DhruvshahDhruvshah Member Posts: 67 ★
    No way they mess3ed my uncollected run
  • DemonzfyreDemonzfyre Member Posts: 22,993 ★★★★★
    Clarkkent76 said:

    Comms could be a bit better. Just explain what the problem is.

    The server is out. That's all you need to know. They'll never give you details because you don't need to know.
  • DemonzfyreDemonzfyre Member Posts: 22,993 ★★★★★
    Dhruvshah said:

    No way they mess3ed my uncollected run

    Stop saying that. It's not a thing. At the very most you died in a fight.
  • DhruvshahDhruvshah Member Posts: 67 ★
    Dude I beat the quest okay maintenance happend had to restart that happened 3 or 4 times yesterday
  • MoeyTehrMoeyTehr Member Posts: 500 ★★★
    Clarkkent76 said:

    Comms could be a bit better. Just explain what the problem is.

    Honestly, this is my biggest issue with them. Not the bugs, but the lack of communication and transparency. I understand things are messy and hectic right now but at least do us the courtesy of acknowledging what's going and tell us how you're working it out.
  • RapRap Member Posts: 3,238 ★★★★
    If the quest tickets are supposed to be our compensation? Not happy!
  • UnknownUnknown
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  • UnknownUnknown
    This content has been removed.
  • UnknownUnknown
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