Summoners, we are aware of an issue where the Summoner Sigil's Golden Circle Quest is not available to all players. We are continuing to investigate this. We will be sure to compensate for any missed Gold once we have fixed the issue.

Any word about Android Oreo 8.0.0 update issue? [Fix in for Next Update]

1356

Comments

  • xpdnuihtglyr.png
    I got this issue on the phone that kabam gave me the Google Nexus 5x because I downloaded the Android 8.0 update aka Android Oreo. Im not able to login to the game and that is extremely frustrating because I was grinding arena and doing AQ and now I cant. I hope kabam is working on fixing this issue.
  • johnyx99johnyx99 Posts: 42
    Well, yeah. I believe google wants to push it, because of major security updates. But i had notification on phone for around 3 weeks.
  • Maxwell33Maxwell33 Posts: 47
    On the phone right now with Google to see if there's anything they can do to either help to put my phone back to 7.1.2 or to get on kabams ass to get this Workin
  • Maxwell33Maxwell33 Posts: 47
    No way to get back to the older OS but I have confirmed that Kabam has had the code for the new Oreo OS for a couple months now. On hold now to talk to an app specialist and see if there's anything he or she can do
  • Maxwell33Maxwell33 Posts: 47
    Just have to file a complaint through Google play to push them to push Kabam. And the guy said the more people do it, the more they're going to press Kabam
  • King_NinjaKing_Ninja Posts: 4
    Did they say the best way to do that? Through the review or what?
  • King_Ninja wrote: »
    Did they say the best way to do that? Through the review or what?

    You have to go to the app in the app store go down to the bottom and flag the developer. They choose other and submit. It will allow u to write something
  • johnyx99johnyx99 Posts: 42
    Done :)
  • King_NinjaKing_Ninja Posts: 4
    Done also
  • Maxwell33Maxwell33 Posts: 47
    Just did mine now.
  • Great work Maxwell33.

    Dude, Kabam is gonna be so pissed players used the forum against them lol.

    Mods will be deleting this thread as soon as they find out
  • Maxwell33Maxwell33 Posts: 47
    I would not have made such a stink about this if I didn't know that they already had info and code for the updated OS for phones months in advance and are just screwing tons of people over. There's no excuse for this. Especially when they're not offering any insight into why or when we'll be seeing a fix.
  • The_OneThe_One Posts: 2,936 ★★★★
    edited September 2017
    Nvm, found it
  • Maxwell33 wrote: »
    I would not have made such a stink about this if I didn't know that they already had info and code for the updated OS for phones months in advance and are just screwing tons of people over. There's no excuse for this. Especially when they're not offering any insight into why or when we'll be seeing a fix.

    I agree with you, man. It's ridiculous that the game works on my old Android 4.4.4 OS but not a brand new OS that's better.
  • As usual, they'll moove their ass when the game will have 1/5 star un play store...
  • Same issue. Please fix. Losing valuable time. Compensation better be good. Nexus 6p on Oreo.
  • MaximusTL1 wrote: »
    Same issue. Please fix. Losing valuable time. Compensation better be good. Nexus 6p on Oreo.

    Lol you're not getting any compensation. Honestly you will be lucky if they even fix it at all before the game ends.
  • King_Ninja wrote: »
    Did they say the best way to do that? Through the review or what?

    You have to go to the app in the app store go down to the bottom and flag the developer. They choose other and submit. It will allow u to write something

    Done
  • AnglerAngler Posts: 22
    This silence from kabam is great ... Not only does not solve the problem, but also snob
  • They are incapable of fixing anything y'all may as well find a new game to play. Preferably one that doesn't treat their players like ****.
  • Same here ON nexus 6p. I'm so pissed wright now. I'll missed my free Venom caracter because I can't log in for couple of days and so much more. I text my leader not to kick me out from Aliance due to this Oreo problem. Guys If you do not compensate this period...UNINSTALL.
  • Same here
  • Luckily my alliance was understanding of this situation. But it couldn't go on forever. So I found a fix. Carry 2 phones with me so I can still play. Ridiculous yes, but what else can I do since we still don't know an eta on a fix for this issue.
  • Sigh. Please Kabam, some kind of compensation. At LEAST the daily rewards we're missing as a result of this issue.
  • SephsterSephster Posts: 14
    In my years of playing I've always seen kabam compensate for people not being able to login. Hopefully this falls in that category, I don't see why it wouldn't... If they had a fix, they would fix it. Probably more complicated that a few 0's and 1's guys. Remember, it wasn't their GAME that messed up. It was an operating system that they have to accommodate.
  • AnglerAngler Posts: 22
    La cosa più frustrante è la totale mancanza di considerazione... In tanti ci stiamo lamentando e saremo sempre di più.
  • Wish I'd looked on the forum before I updated. Stuck without the game for 2 days now. Kabam takes the piss. Worst bit is a gotta watch the wife play on her phone and I can't play on mine!!!
  • johnyx99johnyx99 Posts: 42
    Sephster wrote: »
    In my years of playing I've always seen kabam compensate for people not being able to login. Hopefully this falls in that category, I don't see why it wouldn't... If they had a fix, they would fix it. Probably more complicated that a few 0's and 1's guys. Remember, it wasn't their GAME that messed up. It was an operating system that they have to accommodate.

    What are you talking about mate? Operating system messed up? How? That google gave kabam code for new update motnths before release? Kabam knew about this update moths ago....
  • SephsterSephster Posts: 14

    johnyx99 wrote: »
    Sephster wrote: »
    In my years of playing I've always seen kabam compensate for people not being able to login. Hopefully this falls in that category, I don't see why it wouldn't... If they had a fix, they would fix it. Probably more complicated that a few 0's and 1's guys. Remember, it wasn't their GAME that messed up. It was an operating system that they have to accommodate.

    What are you talking about mate? Operating system messed up? How? That google gave kabam code for new update motnths before release? Kabam knew about this update moths ago....

    I feel ya buddy. But what I was trying to say is that I'm pretty sure it's not something on kabams end where they can just "turn it off then back on". They say they are working on it. Everytime they say they are working on something they end up fixing it.
  • The_OneThe_One Posts: 2,936 ★★★★
    Sephster wrote: »
    johnyx99 wrote: »
    Sephster wrote: »
    In my years of playing I've always seen kabam compensate for people not being able to login. Hopefully this falls in that category, I don't see why it wouldn't... If they had a fix, they would fix it. Probably more complicated that a few 0's and 1's guys. Remember, it wasn't their GAME that messed up. It was an operating system that they have to accommodate.

    What are you talking about mate? Operating system messed up? How? That google gave kabam code for new update motnths before release? Kabam knew about this update moths ago....

    I feel ya buddy. But what I was trying to say is that I'm pretty sure it's not something on kabams end where they can just "turn it off then back on". They say they are working on it. Everytime they say they are working on something they end up fixing it.

    You mean like auto evade, parry and pure skill?
Sign In or Register to comment.