The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!

Alliance battlegroup assignment tab error

CarmaJCarmaJ Member Posts: 19 ★
in Bugs and Known Issues
Can’t see where this has been asked but when I try to clip on battlegroup tabs to assign bg to members it errors. Then when I select ok game crashes. I have a quest started and can’t assign players to maps. If I select tab from main ally page it bring up screen in background but still errors out.

Comments

  • CarmaJCarmaJ Member Posts: 19 ★


  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, the team is looking into this and we've gone ahead and passed the extra info along to them.
  • CarmaJCarmaJ Member Posts: 19 ★
    Thank you so much. I did also start a ticket before posting here. Have a great day!!
  • SprossTheBossSprossTheBoss Member Posts: 80 ★
    Just adding on that I am having the exact same issue. App version 28.0.0, Android 10, Pixel 4
  • Moo00seMoo00se Member Posts: 192 ★
    edited August 2020
    Error occurs in one alliance but not the other. I am able to change the groups in the alliance with the tag 424LA i am not able to change the battle groups and the game crashes in the alliance with the tag 107SJ. Doesn't matter the device.
  • FoxydollarFoxydollar Member Posts: 1
    An officer in our alliance also did a ticket to Kabam on Day 1 of AQ, same issue which isn't ideal. Glad its being looked into now.
  • CarmaJCarmaJ Member Posts: 19 ★
    Glad our alliance isn’t alone, I thought I was losing my mind haha. Hoping it gets fixed soon. We are also affected on both android and ios devices.
  • CarmaJCarmaJ Member Posts: 19 ★
    Case # 05572810 ~ Haven’t heard anything back either place (Email or Forum) and crash is still occurring. Just checking in on progress basically, thanks :)
  • WolfrhkWolfrhk Member Posts: 83 ★
    Same here our alliance officers try to open assignment page, message pops up and then game crashes. I'm using Android but heard IOS has same problem.

    Hope they can either hotfix or send an update ASAP, please don't wait until the end of the month
    to fix a crashing issue.
  • CarmaJCarmaJ Member Posts: 19 ★
    It is really making it difficult, with new members, getting them to the correct battlegroups. I just checked again and it is still crashing system. I hope a fix is soon, this isn’t a huge deal but it kind of is too.
  • SprossTheBossSprossTheBoss Member Posts: 80 ★
    I don't know about anyone else but as of today this is working normal again for me
  • CarmaJCarmaJ Member Posts: 19 ★
    Yes I checked about 1am my time and it was finally back. Thank goodness. Who knew battle assignments could be so hard to follow for people without the tab haha
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    We pushed a fix that should have resolved this issue for everyone. If you run into this issue again though, please feel free to let us know.
  • CarmaJCarmaJ Member Posts: 19 ★
    Thank you Kabam Zibiit!!!
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