Herald difficulty bug compensation

Gil0610Gil0610 Posts: 121
edited August 2020 in General Discussion
@Kabam Miike Any info when you gonna give the rewards and the compensation for the bug that happened almost a week ago? The one that the herald difficulty didnt give rewards for multiple runs.

Comments

  • Thicco_ModeThicco_Mode Posts: 8,381 ★★★★★
    have you tried contacting support for it?
  • ADDIS0NADDIS0N Posts: 838 ★★★★

    have you tried contacting support for it?

    I sent in a support ticket the day it happened and got an email 3 days later saying that compensation is “coming soon”... and that was 4 days ago.

    There’s nothing wrong with the OP’s question - support does not typically give any detail or dates about anything.
  • AdvAdv Posts: 63
    I also got the same reply via email. But still didn’t get anything
  • Gil0610Gil0610 Posts: 121
    When you send a mail to then they just say it is coming soon but we havent recieved it
  • Thicco_ModeThicco_Mode Posts: 8,381 ★★★★★

    have you tried contacting support for it?

    I sent in a support ticket the day it happened and got an email 3 days later saying that compensation is “coming soon”... and that was 4 days ago.

    There’s nothing wrong with the OP’s question - support does not typically give any detail or dates about anything.
    oh sorry I didn't mean to be rude or anything. I was genuinely asking if they had contacted them. I just thought this situation might be different because not everyone was affected, so they might handle it differently
  • ADDIS0NADDIS0N Posts: 838 ★★★★

    have you tried contacting support for it?

    I sent in a support ticket the day it happened and got an email 3 days later saying that compensation is “coming soon”... and that was 4 days ago.

    There’s nothing wrong with the OP’s question - support does not typically give any detail or dates about anything.
    oh sorry I didn't mean to be rude or anything. I was genuinely asking if they had contacted them. I just thought this situation might be different because not everyone was affected, so they might handle it differently
    No worries.
  • We don't have any new information to share at this time but will let everyone know as soon as we do.
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