Help! My account is hacked 😭😭

Shivamrajak124Shivamrajak124 Member Posts: 58 β˜…
Hello @Kabam Miike , my account has been hacked. The hacker sold my all 4stars and 3stars and also he removed my all resources like iso , boost, gold and many more . So, please take the action

Comments

  • Shivamrajak124Shivamrajak124 Member Posts: 58 β˜…

  • Shivamrajak124Shivamrajak124 Member Posts: 58 β˜…
  • Shivamrajak124Shivamrajak124 Member Posts: 58 β˜…

  • Shivamrajak124Shivamrajak124 Member Posts: 58 β˜…
    I want my resources back and also 4 stars champions
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,094 β˜…β˜…β˜…β˜…β˜…
    Send a ticket to support. You can do so by tapping the gear icon on top left of the main screen.
    Nothing will be done here on the forums
  • LormifLormif Member Posts: 7,369 β˜…β˜…β˜…β˜…β˜…
    first think you should do is secure your account.
  • IcejrIcejr Member Posts: 431 β˜…β˜…β˜…
    edited August 2020
    @Shivamrajak124

    β€’ First Of all , you Need to change Your email Password and link with phone number with 2 step Verification. (email safe , your game safe)

    β€’ Change Your Game Password ( Password Different from email Address is Best )

    β€’ Open Support Ticket and Explain Them what happened to you.

    Only Support team can help you Best

    Hope its help
    Here is the link to contact with kabam : http://kabam.force.com/PKB/KbContactUsForm

    Good luck☺️
  • Shivamrajak124Shivamrajak124 Member Posts: 58 β˜…
    Ohhk thank you
  • Shivamrajak124Shivamrajak124 Member Posts: 58 β˜…
    But I have only made kabam account not any Google account to receive mails
  • Shivamrajak124Shivamrajak124 Member Posts: 58 β˜…
    Now? @Icejr
  • NavieenNavieen Member Posts: 137 β˜…β˜…
    @Shivamrajak124 if you want your account secure and free from any other potential hacks into your account. Make a email account, google, yahoo whatever just make one
  • IcejrIcejr Member Posts: 431 β˜…β˜…β˜…
    edited August 2020

    Now? @Icejr

    Register an Google acc or Hotmail or Icloud or yahoo Than link to your Game With email address.
    If you still confused how you link your email address with game
    Contact kabam support to help you about that.

    Before That , find here which problem you have and contact with them

    http://kabam.force.com/PKB/kbsearch?game=a0Za0000013VnVqEAK


  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, as others have mentioned, this is something the Support Team would be best equipped to help out with. You can contact the Support Team here and get some more information about what to do if your account has been compromised here.
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