Kabam, as a developers, are you satisfied with your product in Android devices?

If not, please prioritize fixing the mountains of bugs that in the Android thread that have been ignored for far so long, if you can't, then hire people that can.
Thank you

Comments

winterthur

To be objective, which Android device are you on?

unknown

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Lormif

Does it even matter? there are wide spectrum of bugs ever since 27.5 was introduced, you can check the Android forum post to see them for yourself, and how they ignore everything in there
(Redmi Note 8 Pro)

lots of android users are not experiencing issues, so yes it matters.

Demonzfyre

Does it even matter? there are wide spectrum of bugs ever since 27.5 was introduced, you can check the Android forum post to see them for yourself, and how they ignore everything in there
(Redmi Note 8 Pro)

There's an even wider spectrum of Android devices. I have an LG V60. Ever since I started using LG, I've never had the lag issues or anything else people say are Android issues. Plus its way harder to narrow down Android bugs than iOS.

Lormif

Does it even matter? there are wide spectrum of bugs ever since 27.5 was introduced, you can check the Android forum post to see them for yourself, and how they ignore everything in there
(Redmi Note 8 Pro)

you are also using a low end phone with very low benchmarks (6100 out of top 12100) You cannot expect the game to run at the same level for every device.

Whaaaat

Does it even matter? there are wide spectrum of bugs ever since 27.5 was introduced, you can check the Android forum post to see them for yourself, and how they ignore everything in there
(Redmi Note 8 Pro)
lots of android users are not experiencing issues, so yes it matters.

And how do you know that 'throne-breaker'?

Lormif

Does it even matter? there are wide spectrum of bugs ever since 27.5 was introduced, you can check the Android forum post to see them for yourself, and how they ignore everything in there
(Redmi Note 8 Pro)
lots of android users are not experiencing issues, so yes it matters.
And how do you know that 'throne-breaker'?

from being on the forums, and seeing people like demonfyre, and seeing my brother play on his Samsung s20+ ultra

Daddrieda

I think there are simply way too many smartphones that use different type of android software. Hence the reason why it’s hard to narrow it and make the game smooth as possible.

Take my iPhone 6 for example. An very old and outdated apple device, but still do ok in arenas and AQ. Why? I think it’s because IOS is one type of its own hardware making the game more easily smooth and optimized as possible.

Whaaaat

Does it even matter? there are wide spectrum of bugs ever since 27.5 was introduced, you can check the Android forum post to see them for yourself, and how they ignore everything in there
(Redmi Note 8 Pro)
lots of android users are not experiencing issues, so yes it matters.
And how do you know that 'throne-breaker'?
from being on the forums, and seeing people like demonfyre, and seeing my brother play on his Samsung s20+ ultra

You really don't deserve anymore of my time

Lormif

Does it even matter? there are wide spectrum of bugs ever since 27.5 was introduced, you can check the Android forum post to see them for yourself, and how they ignore everything in there
(Redmi Note 8 Pro)
lots of android users are not experiencing issues, so yes it matters.
And how do you know that 'throne-breaker'?
from being on the forums, and seeing people like demonfyre, and seeing my brother play on his Samsung s20+ ultra
You really don't deserve anymore of my time

ohhhh burrrn, oh, never mind...

winterthur

Does it even matter? there are wide spectrum of bugs ever since 27.5 was introduced, you can check the Android forum post to see them for yourself, and how they ignore everything in there
(Redmi Note 8 Pro)
lots of android users are not experiencing issues, so yes it matters.
And how do you know that 'throne-breaker'?

I am not facing any, hence my question to OP.

I am on AndroidOne Xiaomi.

lowlevelplayer

the biggest problem is that android is way too big. It includes $50 walmart phones and $2000 Samsungs. It is impossible to optimize the game for both on one version.

Demonzfyre

I think there are simply way too many smartphones that use different type of android software. Hence the reason why it’s hard to narrow it and make the game smooth as possible.

Take my iPhone 6 for example. An very old and outdated apple device, but still do ok in arenas and AQ. Why? I think it’s because IOS is one type of its own hardware making the game more easily smooth and optimized as possible.

Exactly this. The evidence is all over, not just with this game. It's a very tried and true story. Apple is way easier to program for since it's operating system is limited to just apples hardware.

Android on the other had has dozens of active OS's ranging from 4.X.X to 10x+ now. There's also 100's and 100's of different Android device to plan for with every single one of them having different hardware that can affect all types of different things. Lower end affordable phones dominate the market so that's why we see so many "issues" with Android comparable to apple.

Apple has just about a 18+ devices that Apple still supports.They are easier to fix issues on because just about everything apple is the same.

Ask any game developer for PC's as well. Windows vs Apple on computers is identical to what we experience with phones.

Kabam Porthos

Hey @SteelMan, generally speaking, yes, we're happy with how the game performs on Android devices. However, we do realise that certain players may experience performance issues on their Android devices. The same also applies to those players who use iOS devices.

We're always reviewing the reports we receive from players who have experienced a performance issue and we investigate those reports through extensive testing in an effort to replicate the problem so we can work on implementing a solution as quickly as possible. However, it should be noted that we are not able to resolve every single issue that every player using an Android device may experience, some things can be caused by factors which are outside of our control. Additionally, we're unable to properly investigate an issue if we aren't provided with all of the necessary information. This is why we created a Bug Report Template.

On review of your posting history on these Forums, I found that you created a discussion HERE on July 3rd, where you highlighted how well your device was performing. Since then, you've mentioned in various threads about extended loading times but unfortunately, I've been unable to find any reports you've posted in the dedicated thread using the Bug Report Template. I apologize if I've missed something there.

With this in mind, if you would like to provide constructive feedback about having encountered a performance issue, please contribute to the thread below by providing the details outlined in our Bug Report Template.

- Android Lag and Performance Issues Thread

Thank you very much in advance for your help!