**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Please post device info screenshots ONLY here to help Kabam sort this out please as I have done!

HeraldofNoneHeraldofNone Posts: 509 ★★★
in Bugs and Known Issues
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«13

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    Jac094Jac094 Posts: 198 ★
    Man, everyone can't log in... it isn't a device problem...
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    IOSJasoNIOSJasoN Posts: 643 ★★★
    Seems to be only affecting people on android.. from what I've heard anyway
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    Paddy1976Paddy1976 Posts: 14 ★
    Am on android too and can't log in
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    VuskaVuska Posts: 175 ★
    Android 6.0.1
    Note 4 N910G.
    Can't login.

    Android 7.0
    Mi 5
    Can't Login too....


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    Spidey076Spidey076 Posts: 310 ★
    Amdroid 6.0.1
    Redmi note 3 Snapdragon version
    Using 4g connectivity apeed is 2mbps
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    20cennes20cennes Posts: 3
    edited June 2017
    xxbxku32ld1t.png

    Galaxie S6
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    Maat1985Maat1985 Posts: 2,237 ★★★★
    version info is sooooo not required... it is affecting every single android device and not a single ios device.... problem is kabam and android combination suck anus atm......
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    Paddy1976Paddy1976 Posts: 14 ★
    1h79j68mrwj1.jpg
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    Neroa65Neroa65 Posts: 302 ★★
    There's really no need for Device info.. This thing is affecting EVERY Android User.
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    SchapenkopSchapenkop Posts: 89 ★
    It's affecting EVERY Android user. iOS users are fine.
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    MADJAYJAYMADJAYJAY Posts: 50
    MODEL : GT-I9505
    ANDROID : 5.0.1
    GALAXY S4
    Ingame name : MADJAYJAY

    been UNABLE to play for more then 4 hours now.
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    Tarifas21Tarifas21 Posts: 2
    I have the same problem for over an hour!! We are in the middle of war AQ is starting soon cant continue in arena cant continue act 4. We already have a lot of glitches in the game and now this!!! Kabam give me a break!!!
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    TRiNITRiNI Posts: 10
    zidm2ek2dblz.png
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    Fr33hkFr33hk Posts: 2
    Android Galaxy S7 Edge Verizon. Failed to log in.
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    Dr_HouSsaMDr_HouSsaM Posts: 4 ★
    "Failed to log in"
    "An unknown error has occurred. Please try again later"


    Android 6.0.1
    Google Nexus 5

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    WOKWOK Posts: 468 ★★
    Reinstalled the app twice, and still unable to login. It just goes back and forth from the 2 screens I will post below. Either selection ends up with the same result. 9p2ajg4x1ht4.png
    8aou0brc8lzt.png
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    vladop83vladop83 Posts: 18 ★
    Kabam want to give any explanation?
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    DödsmaskinenDödsmaskinen Posts: 2
    b8qu2m5uu2ip.png
    Had the problem for at least 2 hours.
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    TonyTony Posts: 2
    Any Updates?
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    TonyTony Posts: 2
    hope will get at least 5k 5 star shards LOL, compensation.
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    JaazzzarJaazzzar Posts: 13 ★
    We need an urgent solution
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    WOKWOK Posts: 468 ★★
    Not positive if this has anything to do with the issue, but I just noticed the permissions seem to have "disappeared". I vaguely recall there used to be permissions for access to contacts among other things, but now just this.......it5i6ucv6pom.png
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    altair3008altair3008 Posts: 15 ★
    no need to show this....this all happening with adroids user only.....this game gong crappy day by day...soon i will switch my mcoc to my supercell games thos are best and never allow any bug..and if there slove it in under 1h......kabam only want money spenders....lollll
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    Dr_HouSsaMDr_HouSsaM Posts: 4 ★
    edited June 2017
    WOK wrote: »
    Not positive if this has anything to do with the issue, but I just noticed the permissions seem to have "disappeared". I vaguely recall there used to be permissions for access to contacts among other things, but now just this.......it5i6ucv6pom.png

    Yeah it has only one permission to storage for me too, Weird
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    WendellwviWendellwvi Posts: 5
    Desde as 5 h da manhã estou cm o mesmo problema. Cansado de sempre ser prejudicado pq jogo no Android
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