[Android] Lag, Crashing and Performance Investigation

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Comments

  • amanbinazam1234amanbinazam1234 Member Posts: 1
    In game name - sohel×10
    Device and model - MI note 5 pro
    Device operating system - Android 9
    Cellular or wifi - both
    Game version installed - 28.1.0
    Game mode - All
    Description of the Issue - 1.when ever I entered a fight with any of my champs, max times the fight got stucked for 2 seconds and then suddenly get started. And some time s because of this lag my champs received some unnecessary hits.
    2.Also the connection problem is a headache I can't count how many time I got either half life or KOed in AQ and AW. Just only because of this server problem. Tell how many days we have to suffer??
  • EarlofbarrettEarlofbarrett Member Posts: 11
    Hello? Earth to Kabam, come in over? Is anyone fixing this issue?
  • EarlofbarrettEarlofbarrett Member Posts: 11
    Btw Summoner showdown and the new Cavalier quests are impossible to play when the game is running this bad.
  • Deadpool3000Deadpool3000 Member Posts: 10
    In-Game Name: Deadp0ol3000
    Device and Model: Sony Xperia 1
    Device Operating System: 10
    Cellular or WiFi: Both
    Game Version Installed: 28.1
    Game Mode: occur? All
    Description of the Issue: Intermittent Lag, will be playing then the games freezes. If I don't time my hit perfectly when the games in freezes I get hit or I do a heavy, either way generally causes damages or KO to my champion making the game difficult to play and just frustrating.
  • DionsyusXDionsyusX Member Posts: 2
    In-Game Name: Dionsyus
    Device and Model: Samsung Galaxy A50
    Device Operating System: Android 10
    Cellular or WiFi: Both
    Game Version Installed: 28.1.0
    Game Mode: Aliance Quest
    Description of the Issues (2): 1) During fights while dashing forward and while in the middle of combos the game lags and I get intercepted and usually die. 2) After selecting the champion to fight with and tapping to proceed to the fight the game returns to aq map screen and freezes, then to eventually reboot to main menu screen with my selected champion's health on quarter.. this has been happening since the dragon man update
  • Apocalypse189Apocalypse189 Member Posts: 1,128 ★★★
    edited October 2020
    In game name: RedirectedOne
    Device and Model: Samsung Galaxy A51
    Version: Android 10
    Connectivity: Both WiFi and 4G
    Game Version: 28.1.0
    Game Mode: Story Quest

    Description of issue: Lag during fights and random glitches
  • Aykut_TAykut_T Member Posts: 39
    Oyun içi adı : AyküT-T
    Cihaz : Nokia-6 ( TA-1033 )
    İşletim Sistemi : Android 9
    Bağlantı : Hücresel ( Türkcell )
    Bağlantı : Wifi ( Türk Telekom )
    Oyun Sürümü : Mevcut son sürüm
    Sorun-1 : İttifak macerası ve Efsaneler Cehennemi alanında, "SAVAŞ" seçimi yapıyorum, ancak 10-15 saniye sonra seçim yapıyor. Yani her seferinde bu sürede beklemek zorundayım.
    Sorun-2 : Tüm modlarda, ağır saldırı için ekrana basıyorum ancak bunu yapmıyor, ve rakibe bakıyor.

    Sorunların düzeleceğini umuyorum, Teşekkürler.
  • ThecurlerThecurler Member Posts: 875 ★★★★
    No fix in the update. Absolutely pathetic.
  • NOOOBMASTERNOOOBMASTER Member Posts: 33

    Wow no fix for connection problem till now!
  • AlphaChaosAlphaChaos Member Posts: 20
    Thecurler said:

    No fix in the update. Absolutely pathetic.

    Agreed. The game is still **** and their response is "the game wasn't meant to be played on a high fps device".

    Thanks Kabam. Highly appreciate the effort taken to screw with us.
  • LouisW89LouisW89 Member Posts: 126
    In-Game Name: LouisW89
    Device and Model: OnePlus 7T
    Device Operating System: Android 10
    Cellular or WiFi: Both
    Game Version Installed: 28.2.0
    Game Mode: All
    Description of the Issue: Since updating the game, it crashes after about 5 minutes of play. Doesn't seem to matter whether I'm fighting or in menus. Menu pages won't transition and fights get stuck on the fight won/lost animation. If I close the game and restart, it won't log in. Only fix is to restart my device which gets me another 5 minutes or so of play before it crashes again
  • ThecurlerThecurler Member Posts: 875 ★★★★
    Presumably some testing must be done.
    Going along that line of thinking, there must be some devices that run the game as intended and Kabam know what they are.

    Thecurler said:

    No fix in the update. Absolutely pathetic.

    Agreed. The game is still **** and their response is "the game wasn't meant to be played on a high fps device".

    Thanks Kabam. Highly appreciate the effort taken to screw with us.
    Yep, infuriating. Looks like it's time to get an iPhone.
  • Antoniojunior242Antoniojunior242 Member Posts: 33
    In-Game Name: AntonioJr242
    Device and Model: Positivo Twist (2018)
    Device Operating System: Android 7.0
    Cellular or WiFi: all
    Game Version Installed: 28.1.0
    Game Mode: all
    Description of the Issue: After this update (Red Goblin and Cosmic Rider), the game is no longer supported. Please give assistance.
  • Javito_PJavito_P Member Posts: 3
    In-Game Name: Javito P
    Device and Model: Motorola G6 Plus
    Device Operating System: Android 10 (in Android 9 was the same)
    Cellular or WiFi: Both
    Game Version Installed: 28.2 now
    Game Mode: All modes
    Description of the Issue: stuck several seconds after "fight"button. Game slow in general, mainly transitions. gets hard to perform 5-combo now, it gets slower and mostly I get only 4-combo and get hit by deffender. The special attacks get blocked several times, timing was changed. in AQ if you press fight button when less than 20 secs remaining in the fight, it takes seconds and you get out the fight and looses half life. So many bugs I cannot remember all of them.
  • ChumpyjoeChumpyjoe Member Posts: 17
    Yeah these new extended loading times are garbage. You guys seriously need to fix this. An update should improve performance, not make it worse. This is your job. I can overlook some things but this is getting ridiculous.
  • ChumpyjoeChumpyjoe Member Posts: 17
    Ok
    Ok now you guys are costing me arena points.
  • TheGrtGunTheGrtGun Member Posts: 22
    edited October 2020
    In-game name: THE_GRT_GUN
    Device and Model: Samsung Galaxy A21s
    Device OS: 10.0
    Cellular or WiFi: Happens with both but I normally use wifi
    Game version:28.2.0
    Game mode : event quest and arena
    Description: Just as I updated, I almost immediately noticed an increase in the loading time( from less than a minute to almost 5 minutes) and there is always a constant connection issue sign on the screen even though my wifi works Absolutely fine. I keep losing connectivity, and hence most my arena matches end up in losses and I even had a war death due to this.
  • Electr1fy_2Electr1fy_2 Member Posts: 2
    There is an issue with my game i am not able to log into the game it happens since i updated the game i have aw to join how i am i suppose to do that now
  • Electr1fy_2Electr1fy_2 Member Posts: 2

  • mihovkrismihovkris Member Posts: 4
    I'm on an Android device.
    After the last update, it takes me ages to log in. I have to switch to 4G sometimes in order to log in.
    My network is not the issue.
  • AlphaChaosAlphaChaos Member Posts: 20
    Thecurler said:

    Presumably some testing must be done.
    Going along that line of thinking, there must be some devices that run the game as intended and Kabam know what they are.

    Thecurler said:

    No fix in the update. Absolutely pathetic.

    Agreed. The game is still **** and their response is "the game wasn't meant to be played on a high fps device".

    Thanks Kabam. Highly appreciate the effort taken to screw with us.
    Yep, infuriating. Looks like it's time to get an iPhone.
    LOL. Changing platforms because of a poorly developed game. That's a new level of low for us.

    I was hoping it would be fixed once summoner showdown is done, but I honestly have no idea whether its still on-going or finished. That's the only logical reason I could find for that useless game engine update.
  • NOOOBNOOOB Member Posts: 5
    In-game name: NoobWillDoUHard
    Device and Model: Samsung Galaxy edge
    Device OS: 10.0
    Cellular or WiFi: Happens with both
    Game version:28.2.0
    Game mode : log in
    Description: since the new update, I'm not able to log in the game at all

    Ps. Rebooted phone + reinstalled the game and still not working.
  • HassaanHassaan Member Posts: 5

    After the update game isn't starting.
    @Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Porthos @Kabam Lyra
    Plz fix this issue
  • Dylanc0405Dylanc0405 Member Posts: 44
    In-Game Name: DylanC0405
    Device and Model: galaxy note 20 Ultra
    Device Operating System: 10.0
    Cellular or WiFi: both wifi and Verizon
    Game Version Installed: update that happened sept 28 2020 .

    Description of the Issue: ever since the update the game takes forever to even open and load. I've timed it and on average its taken about 4 minutes to open the game
  • TerrianTerrian Member Posts: 16
    In-Game Name: Pelumi Banjo
    Device and Model: Infinix Hot 2 X510
    Device Operating System: Android 7.0
    Cellular or WiFi: Wi-Fi
    Game Version Installed: 28.2
    Game Mode: Can't update the game
    Description of the Issue: I can no longer update the game on Google play store anymore. It says my device is not compatible.
    Please reconsider making the game available for Android 6.0 to 10.
    Please reconsider this decision.
  • TerrianTerrian Member Posts: 16
    edited October 2020

    In-Game Name: TforTerrian
    Device and Model: Infinix Hot 2 X510
    Device Operating System: Android 6.0
    Cellular or WiFi: Wi-Fi
    Game Version Installed: 28.2
    Game Mode: Can't update the game
    Description of the Issue: I can no longer update the game on Google play store anymore. It says my device is not compatible.
    Please reconsider making the game available for Android 6.0 to 10.
    Please reconsider this decision.
  • Popcorn7246Popcorn7246 Member Posts: 7
    In-Game Name: McLovin
    Device and Model: Google Pixel 2
    Device Operating System: Android 11
    Cellular or WiFi: both
    Game Version Installed: 28.2.0
    Game Mode: All
    Description of the Issue: I can't get past the loading screen. I have downloaded the 80mb update and it worked once I logged in but when I got on later it wouldn't let me pass the loading screen. Deleted the game and reinstalled downloaded a 693mb updated in the game and it worked once now I can't log in again
  • Reza72Reza72 Member Posts: 5
    In-Game Name: Master Reza
    Device and Model: Samsung Galaxy A30
    Device Operating System: Android 10
    Cellular or WiFi: both
    Game Version Installed: Not sure which one but the latest version
    Game Mode: Log in

    What a joke! since new update I can't log in game unless I wait about ten mins and watch problem with connection until the pass appear so that I will be able to play!

    Please fix this!

    Thanks in advance!
  • ImAdudeImAdude Member Posts: 5
    Im on a Note9, latest firmware, 9layed before work at like 4 am and now i cant log in
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