Press fight - Game freezes

Another game freeze + stuck in this window. The -50% health is the subsequent event.

LightMagicians

Phone : Realme 6 Pro Android 10
Game Version : 28.1.0

Happens in AQ, LOL haven't tried AOL.
@Kabam Vydious

LeeSin

The teams still looking into this issue and working on getting it resolved as quickly as possible. If you have not already, can you please let us know what device, OS, and OS version you're using?

Emui 8
Android version 8
Huawei nova 2i
Last update : September 2 2020

Kabam Zibiit

The team is still looking into this issue at this time. Once we have more updates to share, we'll pass the information along to everyone here.

If this issue happens in war, I will demand for compensation

alxtor

Same during war... fight timer started, and game freeze, and happend to me and another team members!

Sleipnirrod

Same during war... fight timer started, and game freeze, and happend to me and another team members!

It happened to me now. An easy fight where I lost a bonus and half of my champion's life without even entering the fight. And my connection is ok, started to happen after the update

saadelbendary

it is happening in the mutant treasure island as well

I wonder what could happen if there was already that Corvus Glaive " 1% Nerf" . I'm constantly losing half health, barely everyday once a day

TheTalents

I been going through this bug for two months now. There is a 3 second pause between AQ fights and the event quests.

1) Samsung Android
2) Galaxy note 9

I'm facing the same Problem on AQ whenever I press fight option the fight starts after 11sec to 15sec 😟

Device : Oppo f11 pro
Os : Color os version V7
Android version 10

Plz look into this problem n fix it.

Thanks.

Happened today too. It has been over a month since this issue

Grandmaster007

Before incursions got taken down and updated I used to get this bug, but since kabam took it down and brought it back up it no longer freezes... AQ map5/6 and Labryinth is still unplayable for me. @Kabam Zibiit @Kabam Porthos

Yo, this issue is still ongoing. Labyrinth fights take up to 3 minutes to start loading. Map 5 fights fake about 45+ seconds. Almost every other game mode takes at least 10 seconds to even START loading.

Wtf!?!?

Yo, this issue is still ongoing. Labyrinth fights take up to 3 minutes to start loading. Map 5 fights fake about 45+ seconds. Almost every other game mode takes at least 10 seconds to even START loading.

Wtf!?!?

Which device are you running it on 😟

Yo, this issue is still ongoing. Labyrinth fights take up to 3 minutes to start loading. Map 5 fights fake about 45+ seconds. Almost every other game mode takes at least 10 seconds to even START loading.

Wtf!?!?
Which device are you running it on 😟

An Android, lol

Same they should fix it don't know what d matter with not fixing for android 😣

DARK_SIDER_121

The teams still looking into this issue and working on getting it resolved as quickly as possible. If you have not already, can you please let us know what device, OS, and OS version you're using?

Thank you
Mobile : Moto M
Model no : XT1663
Android version : 7.O

Dotcomwiz

Im using huawei Y5 and i always loose half health it happened at 1st i thought it will be fixed but now its affecting me i can man handle my path without any help lot of units and glory spent on potions

Grandmaster007

Im using huawei Y5 and i always loose half health it happened at 1st i thought it will be fixed but now its affecting me i can man handle my path without any help lot of units and glory spent on potions

Play map4

Im using huawei Y5 and i always loose half health it happened at 1st i thought it will be fixed but now its affecting me i can man handle my path without any help lot of units and glory spent on potions
Play map4

Yeah, map 4 is actually fairly unaffected.

Holy_one

The teams still looking into this issue and working on getting it resolved as quickly as possible. If you have not already, can you please let us know what device, OS, and OS version you're using?

Tecno Camon 15
Android
10

Please resolve this soon, I haven't been able to play aq for months now

It Just happened now. Last week i've never experienced this issue

Sleipnirrod

Galaxy A30
Android 10
Happening to me few moments ago

It's happening on AQ Map 5 when I hit d fight option it takes 15sec to 20sec to enter into d fight (don't know about Map 6 if it's d same problem)

Using an android phone
Plz fix this problem it's been months now n still there is no fix for this 😟😣

Any news on this issue? It's getting annoying.
Device: Huawei p20 lite
Connection: any
Android 8.0
Game version: latest

JackDiamond

I've experimented with this a bit, trying starting games as early in the 60 seconds as possible, and relatively late in the 60 seconds.

As best I can tell it happens when we start a fight and still have time on the counter (the one to make sure we start a fight in 60 seconds):
- If the system takes a long time to then start that fight (eg if I start one with 15 seconds on the counter but the game/server takes OVER 15 seconds to start) then it dumps me back at the map and takes the 50% off my current champion. I don't know why the delay - see later - but the key point is that there is a delay, more than the time on the clock.
- If, on the other hand, the game starts before the 60 seconds were up then it generally seems not to have a problem.
- It's possible that if it takes a very long time to start then it may show this bug even if it's still within the 60 seconds, but I haven't experienced that since I started measuring, only before I was measuring, so it's anecdotal.

Now there are two points here:
1) The server issues. Ever since you had that big server issue a month or two ago, it's been very slow to start a fight - 10 to 20 seconds is the norm for me, sometimes 30 seconds! That seems to have made this problem show up. Clearly, that needs to be fixed but I can see it might take time.
2) The game deciding that the above occurrence means we should lose 50% of that champion. I don't know if that's a bug or part of the existing bug/cheating prevention systems, but clearly if we start a fight while there is still time on the clock and then it fails for reasons beyond our control but rather related to Kabam's issues, we should NOT be penalised 50% of that champion. So whether it's a matter of fixing an unplanned bug (simple: store the time remaining on the counter when we press 'Fight', and then if the fight fails to start don't penalise us if the time stored was greater than zero) or temporarily adjusting your cheat prevention systems, it really shouldn't be that tough to solve, at least until you fix the server issues.

Hope that's constructive @Kabam Porthos