5 Star dual Crystal Opening Error / Bug

KaaldootKaaldoot Member Posts: 8 ★
edited September 2020 in Bugs and Known Issues

I tried opening today's Science/Mystic 5 star dual crystal. I choose spin option. It kept spining and later gave a code execution error. My 10k shards missing, no duplicate or new champ added to my champion list. I ran all possible test.. checked ISO inventory, check 5 star hero of science and mystic. Nothing changed. Seems a new issue. Reporting it for satisfactory solution. I have all the screenshots if Kabam wants to validate authenticity of my claim. I am 100% geniune player and in 6'th year of game.
Post edited by Kabam Rose on

Comments

  • Thicco_ModeThicco_Mode Member Posts: 8,852 ★★★★★
    as long as you sent a support ticket, they'll sort it out. did your alliance general log thing say anything?
  • VendemiaireVendemiaire Member Posts: 2,178 ★★★★★
    Send a ticket. I saw this issue a few times in these forums. Take a screenshot next time but I am certain they'll sort it out for you,
  • KaaldootKaaldoot Member Posts: 8 ★

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