Account won’t login

Hey guys,

An alliance mate can’t log in to his account. He tried uninstalling and it still doesn’t work. And ideas?

Thanks!

Comments

Rookiie

What kind of error message are they getting?

Thicco_Mode

You can always try contacting support

Yodabolt21

Well, it’s in Russian....

Rookiie

That's not an error message
БИТВА ЧЕМПИОНОВ translates to Contest of Champions
I'm assuming he has poor connection

Kabam Porthos

Hey @Yodabolt21, it looks like your Alliance mate has encountered a loading issue. They should try all the troubleshooting steps in the relevant article below in an effort to resolve it.

- Android Troubleshooting
- iOS Troubleshooting

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