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Cyber Weekend Sales Feedback [Merged Threads]
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They know we track deals over time, and knew we would watch that trajectory to develop an expectation for today. Heck, they could’ve warned us - “July 4 deals were so tasty because Throne Breaker didn’t exist. If you’re cavalier, we don’t want you to be disappointed, but you’re gonna get offers much closer to uncollected than TB.” How hard is that?
I’ve spent for every Black Friday and July 4 since BF2017 (which I think was cyber Monday). I spent nothing. I didn’t even spend the 5000 units I saved. I can count on one hand the number of 5-star pulls that will materially affect my account. I’m not throwing away my stash for an RNG clown fiesta.
3000 6-star shards and no tier 5 anything. Wtf.
Basic economics:
Create a new product : T5cc (check)
Create demand by creating a high demand situation: Throne breaker title and perks (check)
Sell products to consumers to acquire in demand product for a hefty profit: Great big fail.
You guys literally didn't take advantage of your situation. Thank you for saving me hundreds of dollars.
I can’t even bring myself to watch the opening on You Tube or find the motivation to push exploration any more in Act 6. Most likely get another 25% of a catalyst that doesn’t produce a full cc. New champions get you nowhere if you can’t rank them up. I ave 7 t5b...7. T2A in overflow. If we can’t rank 6 stars, we can’t join top tier allies to even get additional access to t5cc. It is a shame.
I at least expected to see a selector in the money offers.
But the decent deals are locked behind a peasant gate unlocked by luck? That makes all the time and REAL money i spent over the past year POINTLESS.
Moreover, TB real money offers are more value than CAV - despite it being the same money. The whole concept is mindblowing. As if cavalier aren't dedicated customers.
As a customer, that is EXACTLY what i call a slap in the face.
Obviously Kabam hates money because I was prepared to spend north of $AUD480 (cost of three Odin’s) so I could get the T5CC to rank up the one 6* champ I own to Rank 3.
Now I have spent nothing and because this is the way Kabam want to treat their cavalier players I’m becoming a free to play. This **** act sealed the deal for me.
If Kabam want to get players like me back on side they need to do 2 things immediately. Compensate those players who did purchase the cavalier deals and make immediate improvements to the offers still left.
You guys have a very limited window to fix this. Compensate those who have purchased the cash offers with better kit and amend the kit that’s currently available.
I was very much looking to spend my money with you, like $AUD480 worth just to get the T5CC Selectors so I could finally rank 3 the one 6 star that’s worth it and you have screwed me and thousands like me over.
The second rationale would be that the team believed the offers (particularly the weak T5c availability at the Cav level combined with disparate item pricing between Cav and TB) would stoke a fierce FOMO response in Cavs deemed too lazy to complete certain content or too picky to rank up junk champs. This one is troubling, because it appears to take a dim view of a set of pretty loyal customers. I would hope it isn’t close to the real rationale.
There may be other viable rationales, but I can’t think of one right now. I have to confess that, if the team did a 180 and opened TB offers up to Cavs, I wouldn’t bite. It’s pretty clear how the company views my business. If that bothers you like it does me, it ought to permanently affect how you approach spending anything on this game.
Dr. Zola