Book 2 Quest Paths completion not getting registered [Merged Threads]

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Comments

  • Raymundo86Raymundo86 Posts: 587 ★★★
    If it’s any help both times this occurred I had two paths remaining. I should have 1 remaining path on each of the two chapters but I have two because of bug. I have 100% the first two chapters though and this didn’t occur.
  • FluffyPigMonsterFluffyPigMonster Posts: 782 ★★★
    Also - finished 7.1 within 24 hours and don’t want this to cause me to lose a legend run.
  • Umar7Umar7 Posts: 36

    This happened to me on crumbling armor path in 2.1.3 and biohazard path in 2.1.6. Still nothing from customer service or forums.

    I also did crumbling armor yesterday. Went in the quest again, that path's completion is also not registered.
    This is getting absurd.
  • DaddriedaDaddrieda Posts: 862 ★★★
    The game team is gonna need another road map to purely focus on clearing bugs.
  • Same just happened to me. 7.1.1, Can’t stop won’t stop path. Cleared it and it didn’t register. Had to run it twice to make the game register it.
  • Could anyone at Kabam please chime in? There’s obviously some issue there.
  • There are two other posts about this. Clearly an issue impacting a lot of players.
  • Plenty of other posts about this. Game is so bugged again
  • Pushing them all up together hoping that kabam wakes up
  • Happening to plenty of us
  • Kabam please ack this issue and merge the threads
  • ShrimpRShrimpR Posts: 225
    Gamer said:

    You sure u move to the very last node after the boss

    I have cleared the whole pass and it also get reset
  • DarthVadidDarthVadid Posts: 207 ★★★
    Well I redid the path OH WELL @Kabam Miike @Kabam Zibiit @Kabam Vydious
  • MilesHolmwoodMilesHolmwood Posts: 161
    Happened to me too
  • StevieManWonderStevieManWonder Posts: 3,479 ★★★★★
    That's strange, I've been hearing this happening to a lot of people actually
  • LyingninjaLyingninja Posts: 177
    Would be better to explore the remaining quests after the next update
  • Raymundo86Raymundo86 Posts: 587 ★★★
    Support got back to me and was very unhelpful basically said problems happen because of emergency downtime and thanks for understanding. They are missing the point however because both of my paths which were not saved occurred after downtime. The second happened over 24 hours after downtime. No one is acknowledging that this is even a problem. I’m not asking for compensation both paths that I’ll have to redo aren’t tough ones. It’s the poor customer service and sweeping issues like this under the rug that is more upsetting than the actual bug.
  • Umar7Umar7 Posts: 36
    Yeah support asked me to provide screenshots and exact times when paths were cleared. Told em I don't have exact times and shared recordings of 2 paths that didn't get registered. For 1, I have no proof. Waiting for their response. Still disappointing that they haven't given an official response on forums or acknowledged the issue.
  • HomerJBondHomerJBond Posts: 94
    I almost quit after beating the boss, instead of moving the last couple nodes. I’m wondering how many people just quit after beating the boss, because usually the game doesn’t require you to move more. So much of this game happens unconsciously.
  • Could anyone at Kabam acknowledge this please? It’s just a horrible issue spoiling some of the best content in the game.
  • Umar7Umar7 Posts: 36
    So support got back, telling me my account activity related to act 7. In short, there's no record of the paths that didn't get registered. They didn't even check the recordings I provided. Takes them more than 24hrs to give a reply.
    I guess that I'll have to redo all the paths that didn't get registered & for all paths, pray everytime that their completion gets registered & I also get path rewards.
  • Raymundo86Raymundo86 Posts: 587 ★★★
    I think it’s funny that we all had the same issue but we are all getting very different responses yet very uniquely generic responses. For me they just said sometimes problems arise and sorry. Didn’t answer anything I wrote just sent a cheap copy pasted response...I could’ve wrote blah blah blah and gotten same response lol. They don’t even read your concerns they scan for key words and respond with recommended corporate responses.
  • After reviewing some reports of book 2 quests completion issues, we have seen the quests in this new chapter being manually quit after defeating the boss but before walking over the final node to clear the map. Because quest completion is not finalized or recorded until the quest is cleared, this manual quit can result in all quest progress being lost.

    Going forward, we do recommend being mindful of this new quest style with multiple bosses and a single, boss-less clear node. Again, it is necessary to walk to the end node for quest completion to be recorded.

    If you have any further questions or need additional assistance with this issue, please reach out to support as they will be better able to review your account's quest history.
  • ShrimpRShrimpR Posts: 225

    After reviewing some reports of book 2 quests completion issues, we have seen the quests in this new chapter being manually quit after defeating the boss but before walking over the final node to clear the map. Because quest completion is not finalized or recorded until the quest is cleared, this manual quit can result in all quest progress being lost.

    Going forward, we do recommend being mindful of this new quest style with multiple bosses and a single, boss-less clear node. Again, it is necessary to walk to the end node for quest completion to be recorded.

    If you have any further questions or need additional assistance with this issue, please reach out to support as they will be better able to review your account's quest history.

    It just sounds nonsense, if people mannually quit the quest, there will be a warning message pop up.
  • Raymundo86Raymundo86 Posts: 587 ★★★
    I’ve already re done the paths, just

    After reviewing some reports of book 2 quests completion issues, we have seen the quests in this new chapter being manually quit after defeating the boss but before walking over the final node to clear the map. Because quest completion is not finalized or recorded until the quest is cleared, this manual quit can result in all quest progress being lost.

    Going forward, we do recommend being mindful of this new quest style with multiple bosses and a single, boss-less clear node. Again, it is necessary to walk to the end node for quest completion to be recorded.

    If you have any further questions or need additional assistance with this issue, please reach out to support as they will be better able to review your account's quest history.

    What a joke, lol. Thanks for all your hard work. It all makes sense now we all just hit the red button on the bottom right of the screen instead of following path to completion because we’ve literally never had to do that in the history of this game.

    I gotta say nice spin, it only took you a week to come up with it.
  • Umar7Umar7 Posts: 36

    After reviewing some reports of book 2 quests completion issues, we have seen the quests in this new chapter being manually quit after defeating the boss but before walking over the final node to clear the map. Because quest completion is not finalized or recorded until the quest is cleared, this manual quit can result in all quest progress being lost.

    Going forward, we do recommend being mindful of this new quest style with multiple bosses and a single, boss-less clear node. Again, it is necessary to walk to the end node for quest completion to be recorded.

    If you have any further questions or need additional assistance with this issue, please reach out to support as they will be better able to review your account's quest history.

    LOL so are we idiots that after clearing entire paths, we press the quit button? Why would anyone even do that?

    ITS A BUG. THE ENTIRE PATH IS CLEARED & THE QUEST IS ALSO COMPLETED WITH THE QUEST COMPLETION DIALOG BOX, BUT WHEN WE GO BACK INTO THE QUEST, THE PATH REMAINS UNCLEARED.
    Is this too hard to understand???
    @Kabam Miike @Kabam Zibiit @Kabam Lyra
  • BabafrigoBabafrigo Posts: 44

    After reviewing some reports of book 2 quests completion issues, we have seen the quests in this new chapter being manually quit after defeating the boss but before walking over the final node to clear the map. Because quest completion is not finalized or recorded until the quest is cleared, this manual quit can result in all quest progress being lost.

    Going forward, we do recommend being mindful of this new quest style with multiple bosses and a single, boss-less clear node. Again, it is necessary to walk to the end node for quest completion to be recorded.

    If you have any further questions or need additional assistance with this issue, please reach out to support as they will be better able to review your account's quest history.

    Are you serious? Please check our log infos and review situation. I have been playing this game for 5 years. I know what quit quest and finish quest. I have been telling that this is BUG. I completed same paths over 5-6 times on entire act 7.1.
    Now we wanted to proper response from your side. That is not an answer. Please review situation and compensate us.
  • BabafrigoBabafrigo Posts: 44
    So this is close?
  • AngrimssonAngrimsson Posts: 9
    Me too. 7.1.2 path with Red Guardian, Rogue, Guardian ecc..
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