Unable to claim milestone reward in Gifting

I am unable to claim one particular milestone reward in alliance gifting.
1. I was able to claim previous milestones
2. I joined alliance couple of months back
3. Have reached the minimum gifting points cutoff for that milestone
4. Tried restarting game multiple times




Please help

Comments

  • GroundedWisdomGroundedWisdom Member Posts: 36,567 ★★★★★
    I had an issue with one of them. Claimed it through the Stash.
  • SummonerNRSummonerNR Member, Guardian Posts: 12,764 Guardian
    Show the full picture for Milestone #7.
    How many points do YOU have, vs how many Individual points are REQUIRED for that #7 ?

    As well as, has your Ally as a whole reached that level yet ?
  • ScreaminghawkScreaminghawk Member Posts: 63
    Checked now, but no rewards in stash.
  • ScreaminghawkScreaminghawk Member Posts: 63


    The above image shows alliance has reached milestone 12 and I am at milestone 8

  • Kabam BooKabam Boo Member Posts: 840 ★★★★★
    Hi @Screaminghawk ,

    We're sorry you've encountered this issue. Please reach out to our Support team and they will be happy to assist you with this.

    Thank you so much for participating in our Gifting Event, and Happy Holidays from the team!
  • Mritunjay0709Mritunjay0709 Member Posts: 3
    I am also facing this issue....I spend 5k units on first day. But its showed me you will qualify for milestone in 1 day, and I trade that day and used all my units. Now it showing me you must have to contribute towards points. And I joined ally on 4 Dec 2020
  • LilpreachLilpreach Member Posts: 2

    I am also facing this issue....I spend 5k units on first day. But its showed me you will qualify for milestone in 1 day, and I trade that day and used all my units. Now it showing me you must have to contribute towards points. And I joined ally on 4 Dec 2020

    I have the same problem!
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