We are aware that the Twitch Drops campaign started late and that as a result most players did not receive most, or any, of the drops. We will make it right, and are currently looking into the possible options, please stay tuned.
Thank you for your patience
Thank you for your patience
Comments
anyone else?
That's why people want compensation; it's not normal that the players should expect to lose out on those things because of back end server issues. Pre-NetMarble Kabam would give compensation simply for the inconvenience to try and keep people happy or at least to replace lost items/health and missed opportunities to complete milestones. Current Kabam is conditioning us to just suck it up, even when its more than just an inconvenience. Oh, here come the compensation threads, joke people, but it's actually warranted when it keeps happening.
If people were knocked out of enlistment and this war becomes moot I’d expect a quick response saying this war won’t count to save people time planning a weekend war that won’t even count. Not to mention items....
There are so many components that it would not be practically possible to do this. Even if they take down the game for a day, they would loose a huge chunk of active players, many of them who put in money to play. On top of this, there would be 1000s of messages on forum asking for unlimited compensation, people losing resources in stash, plans disrupted for game content, wars lost, schedules interrupted, and god knows what not.
That is why the maintenance is announced almost a week in advance, for people to plan accordingly. These three recent ones are sudden ones, probably due to critical issues identified by kabam, and now being fixed.