Should kabam have a phone line

I feel a hotline or call center would work better for some summer issues, and would resolve some problems sooner. Am I the only one that thinks this?

Comments

A7madD1w

have you ever tried calling an offshore customer support call center

Raje_08

True that, but be the same as reading unhelpful copy and pasted script. With out the hours of delay time between emails.

World Eater

1. The lines would be ringing off the hook

2. The people on the other end likely wouldn’t know more that you.

Pulyaman

I don't know why, it's not an essential service where you need your problems resolved immediately. I get most issues resolved quick enough via mail.

Rohit_316

I wouldn't pay charges to call from one country to another just to resolve a bug in a game ... no thanks .. it's better as it is rn

Xguard77

Why wait a day for an email response when you could listen to hold music for 7 hours!

I'm in!

Demonzfyre

True that, but be the same as reading unhelpful copy and pasted script. With out the hours of delay time between emails.

You have to realize that your ticket isn't the only ticket they are working on. This game has something like 100 million players. They probably only have less than 50 people working in that center.

Them telling you it can take 24 hours or more is putting your ticket in a queue line.

Lordabck

I would call them and ask ‘why Iceman is not
Not immune to cold?’ 😂😂

Crys23

They'd get prank called non-stop