In-Game Name: Doomking1495 Device and Model: OnePlus 9pro Device Operating System: Android 11 Cellular or WiFi: both Game Version Installed: 30.2.0 Game Mode: game login issues Description of the Issue: taking much time to login and not even responding to the internet properly
In-Game Name: • Apollo • Device/Model: Samsung Galaxy s21 Plus ULTRA 5G($1200 phone) Android 11 OS Game Version: Newest Update (30.2.0) I CANNOT LOG INTO THE GAME, I HAVE AQ AND WILL HAVE TO PLACE AW. I AM A VETERAN PLAYER AND I CANT LOGIN TO THE GAME. THIS IS A JOKE KABAM. Us android users have dealt with this **** for months and you don't fix it. I will not spend another PENNY on MCOC until you fix your game!
In-game Name: Kenny8375 Device and Model: Samsung Galaxy Note 20 Ultra 5G Device Operating System: Android 11 Cellular or Wifi: cellular (Verizon Wireless) Game Version: 30.2.0 Game mode: startup Description of issue: having log in issues when starting up the game. It will just sit on the main title screen and show "Logging In" on the bottom right corner. I have already uninstalled the game and reinstalled it, as well as clearing out the cache and app data. Those only work on the initial setup, but then when you close out the game and try loading it again, it still sits on the main screen. I am able to log in using older devices (running Android 10), but I primarily play on the Note 20 since it is my current phone.
In-Game Name: mamiarz Device and Model: Motorola g6 play Device Operating System: 9.0 Android Cellular or WiFi: Both Game Version Installed: latest Game Mode: every game mode and not only there Description of the Issue: Game crashes. Each time new content is realised for the first week i can t even make more than 2 fights. Game crashes on the loading screen before or after the battle. Sometimes even im the middle(especially dr doom specials: game freezes once even for half a hour). I have to reset the game after every 5 loading screens. Sometimes even loading prefight screen, opening crystals or dialogue makes game crash. Essentially IT goes to Black screen and that s how IT crashes every single time. Pls help. I have to deal with IT for at least half a year.
In-game name: AppleRock Device and model: Samsung Galaxy S21 5g Device operating system: Android Cellular and wifi: both Game version installed: newest Game mode: Unable to log in. The game stalls on the opening screen for minutes on end. Issue started with newest update.
In-game name: golb Devices and model: Samsung galaxy s20 5g Device operating system: android Cellular and Wi-Fi: both Game version: 30.2.0 Game mode: will not let me passed the opening screen I have tried uun installing it and re installing it, it did not help
Our team is working to identify and address performance issues in The Contest and we need your help as we gather relevant information.
As part of this process, it is important for you to understand that lag and game performance are affected by a host of factors including: device, operating system, connection and even Champions or maps. Complicated issues such as these involve an equally complicated investigation process, due to all of these variables. Your contributions to this thread will help in that investigation. This, however, does not mean that there is one single “fix” coming that will address all concerns for all players. It is an ongoing process of improvements that the team is continually working toward as the game progresses.
If you are experiencing crashing, lag, unresponsive controls or performance problems in the Android version of The Contest, please reply using the template below.
This thread is for Android users only.
In-Game Name: Please include your in-game (not forum) name. Device and Model: (Example, Galaxy S6) Device Operating System: (Example 8.0) You can find the operating system version on Android by going to Apps, then Settings and “About Device.” Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both? If on cellular, what is your mobile carrier? Game Version Installed: To check which version of the game you have installed, go to the Google Play Store and confirm that you have the latest version installed which will show you the number. Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War. Description of the Issue: Please include a full and complete description of the lag and performance issue you are experiencing with as much relevant detail as possible. This includes any specific Champions affected and how long you’ve been experiencing the issue.
Replies to this thread must use the template below and provide relevant, constructive information about the issue. This thread is for information gathering and not one-on-one support. Off topic posts, requests for status updates and general complaints will be removed according to the forum rules.
In-game name: martusia Devices and model: Xiaomi mi 11 5g Device operating system: android 11 Cellular and Wi-Fi: both Game version: 30.2.0 Game mode: will not let me passed the opening screen I have tried uun installing it and re installing it, it did not help
In-Game Name: rmCardoso Device and Model: OnePlus 8 Pro Device Operating System: Android 11 Cellular or WiFi: Both Game Version Installed: 30.2.0 Game Mode: None. I can't log in, Description of the Issue: I can't log in. It stays on the log in screen even after multiple atempts. Now it doesn´t work even after I uninstall and install the game again.
In-Game Name: Mandy3455 Device and Model: OnePlus. 8T Device Operating System: 11.0 Cellular or WiFi: Both Game Version Installed: 30.2.0 Game Mode: All Description of the Issue: Game gets stuck on start screen for major duration of the day. Managed to get in the game for only 2 times yesterday. I have reinstalled the game. Opened the game app through playstore but to no avail. Issue being faced for past 2 days. Due to this issue, I was not able to contribute to AQ & AW.
In-Game Name: Please include your in-game (not forum) name: Xander71183 Device and Model: LG V60 Device Operating System: Android Version 11 (software version V600VM20b) Cellular or WiFi: Mobile Carrier Verizon. Issue persist on both Wi-Fi and Cell data Game Version Installed: Version 30.2.0 Game Mode: In which game mode did the error occur? N/A. My issue is around being able to authenticate and log into the game. Once I am in the game, game modes seem to work as intended. Description of the Issue: My issue surrounds being able to log into the game. The issue started on 4/5/20 and I can only log into the game maybe once or twice a day. Once I am logged in, the game appears to be performing as intended.
In-Game Name: Crash46 Device and Model: Samsung Galaxy s21 Plus ULTRA 5G Device Operating System: Android Version 11 Cellular or WiFi: Mobile Carrier Sprint. Issue persist on both Wi-Fi and Cell data Game Version Installed: Version 30.2.0 Game Mode: In which game mode did the error occur? My issue is logging into the game - I'm stuck authenticating and am not able to log into the game. On a separate note - the game bas been fairly choppy for me for about the last 3 weeks. Description of the Issue: My main issue is not being able to log into the game - I've sat on the login screen for hours with no real movement, but I would like to add that I LOVE THE AUTO-PLAY function you added! So thanks for that Their are a lot of salty folks in this thread, but all in all - thanks for the support and hope it gets fixed soon! As someone who's never missed a daily log in reward - would suck to see my streak come to an end X_X
In-Game Name: BuTTerStan Device and Model: Samsung Galaxy Note 10+ Device Operating System: Android 11 Cellular or Wi-Fi: Both Game Version Installed: Latest Game Mode: None Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update.
Our team is working to identify and address performance issues in The Contest and we need your help as we gather relevant information.
As part of this process, it is important for you to understand that lag and game performance are affected by a host of factors including: device, operating system, connection and even Champions or maps. Complicated issues such as these involve an equally complicated investigation process, due to all of these variables. Your contributions to this thread will help in that investigation. This, however, does not mean that there is one single “fix” coming that will address all concerns for all players. It is an ongoing process of improvements that the team is continually working toward as the game progresses.
If you are experiencing crashing, lag, unresponsive controls or performance problems in the Android version of The Contest, please reply using the template below.
This thread is for Android users only.
In-Game Name: Please include your in-game (not forum) name. Device and Model: (Example, Galaxy S6) Device Operating System: (Example 8.0) You can find the operating system version on Android by going to Apps, then Settings and “About Device.” Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both? If on cellular, what is your mobile carrier? Game Version Installed: To check which version of the game you have installed, go to the Google Play Store and confirm that you have the latest version installed which will show you the number. Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War. Description of the Issue: Please include a full and complete description of the lag and performance issue you are experiencing with as much relevant detail as possible. This includes any specific Champions affected and how long you’ve been experiencing the issue.
Replies to this thread must use the template below and provide relevant, constructive information about the issue. This thread is for information gathering and not one-on-one support. Off topic posts, requests for status updates and general complaints will be removed according to the forum rules.
In-Game Name: Andrern1986 Device and Model: One Plus 8T Device Operating System: Android 11 Cellular or Wi-Fi: Both Game Version Installed: 32.0 Game Mode: All Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update, doesn't work Rebooting the app, turn off/on the phone, nor uninstall and reinstall app.
Game Name: w4rdy74 Device and Model: samsung 20 Device Operating System: Android 11 Cellular or Wi-Fi: Both Game Version Installed: 32.0 Game Mode: All Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update, doesn't work Rebooting the app, turn off/on the phone, nor uninstall and reinstall app
Upcoming April Hotfix Update v30.2.1 for some problems logging in or excessive load times, to maybe (?) come out sometime today...
(also fyi, prev note in changelog, regarding new Setting Option some ppl may have missed if asking about the new feature of Auto-Fight for whole Quests and skipping repeats of Dialog)
In-Game Name: postman_23 Device and Model: Asus Rog Phone 3 Device Operating System: Android 10 Cellular or WiFi: Celular and Wifi Game Version Installed: Version 30.2.0 Game Mode: Login Screen Description of the Issue: Game Haß exesive loading time. It won't go further than the first login screen.
I've reinstalled the game, after the first attempt i was able to go into the game, at the second attempt, the same issue occurs.
In-Game Name: ElDiabro Device and Model: Samsung Galaxy S10 Device Operating System: Android 11 Cellular or Wi-Fi: Both Game Version Installed: Latest Game Mode: None Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update.
In-Game Name: CubicPrism Device and Model: ZTE Red Magic 5G Device Operating System: Android 10 Cellular or WiFi: Cellular Vodafone Game Version Installed: 30.2.1 Game Mode: start up Description of the Issue: game doesn't start after extended periods of time, clearing cache constantly and reinstalling game as well as restarting phone doesn't help. Was only able to login 2 times since the update after approx 1,5hr trying non stop. Just to save my alliance quest and war.
In-Game Name: Anakin0505 Device and Model: Samsung Galaxy S10 Device Operating System: Android 11 Cellular or Wi-Fi: Both Game Version Installed: Latest Game Mode: None Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update.
So I started a thread about this and it was closed by a moderator who sent me here. I have posted here before and it is useless. Never even had someone address the issue I am having. Will try this time but I am sure no one will even bother. Seriously, customer relations with you guys is the worst I have ever seen.
Now the issue:
Since March's update controls are not responding properly. It happened occasionaly on the last update. It's a lot worse now. Very often I block or attack and my champion just stands there and does nothing. Sometimes I press light attack and it charges a heavy. This is getting really annoying and keeping me from doing harder content, which surprisingly it's where the issue happens. Had to quit legendary side quest this morning cuz by the end of the second fight all my champions were dead. If I oughtta spend coutless resources in order to win a fight i'll just simply quit the game. My phone is not new but fits well in the specs. Checked screen also and seems to be working fine (doesn't even have a scratch on it). It is happening in all modes of the game (quests, arenas, duels, aq...)
In game name: khal25ed Phone model: moto g7 plus Os: android 10 Played mostly on wifi on a 200mbps connection
Update on my post above: I have just quit the event quest 3 times because my 5/65 5* Dr Doom can't get past the first defender. I keep getting knocked out because I CAN'T GET MY CHAMPION TO BLOCK OR MOVE. Wasted 18 energy points, because had to restart the quest 3 TIMES! I'm getting really mad about it. This is screwing my progression. To allow for this to keep happening shows a lot of contempt from you guys. I am not the only one who's been having this issue. Please DO SOMETHING about it.
Comments
Device and Model: OnePlus 9pro
Device Operating System: Android 11
Cellular or WiFi: both
Game Version Installed: 30.2.0
Game Mode: game login issues
Description of the Issue: taking much time to login and not even responding to the internet properly
Device/Model: Samsung Galaxy s21 Plus ULTRA 5G($1200 phone) Android 11 OS
Game Version: Newest Update (30.2.0)
I CANNOT LOG INTO THE GAME, I HAVE AQ AND WILL HAVE TO PLACE AW. I AM A VETERAN PLAYER AND I CANT LOGIN TO THE GAME. THIS IS A JOKE KABAM. Us android users have dealt with this **** for months and you don't fix it. I will not spend another PENNY on MCOC until you fix your game!
Device model- Xiaomi T10 5G
System- Android 10
Wifi & cellular
Version- 30.2.0
having log in issues and lag
Device and Model: Samsung Galaxy Note 20 Ultra 5G
Device Operating System: Android 11
Cellular or Wifi: cellular (Verizon Wireless)
Game Version: 30.2.0
Game mode: startup
Description of issue: having log in issues when starting up the game. It will just sit on the main title screen and show "Logging In" on the bottom right corner. I have already uninstalled the game and reinstalled it, as well as clearing out the cache and app data. Those only work on the initial setup, but then when you close out the game and try loading it again, it still sits on the main screen. I am able to log in using older devices (running Android 10), but I primarily play on the Note 20 since it is my current phone.
Device and Model: Motorola g6 play
Device Operating System: 9.0 Android
Cellular or WiFi: Both
Game Version Installed: latest
Game Mode: every game mode and not only there
Description of the Issue: Game crashes. Each time new content is realised for the first week i can t even make more than 2 fights. Game crashes on the loading screen before or after the battle. Sometimes even im the middle(especially dr doom specials: game freezes once even for half a hour). I have to reset the game after every 5 loading screens. Sometimes even loading prefight screen, opening crystals or dialogue makes game crash. Essentially IT goes to Black screen and that s how IT crashes every single time. Pls help. I have to deal with IT for at least half a year.
Device and model: Samsung Galaxy S21 5g
Device operating system: Android
Cellular and wifi: both
Game version installed: newest
Game mode: Unable to log in. The game stalls on the opening screen for minutes on end. Issue started with newest update.
Devices and model: Samsung galaxy s20 5g
Device operating system: android
Cellular and Wi-Fi: both
Game version: 30.2.0
Game mode: will not let me passed the opening screen
I have tried uun installing it and re installing it, it did not help
Model: galaxy s20 5g
Op system: Android version 11
Service: sprint cell xfinity wifi both in use
Version: 30.2.0
Device: One Plus 8t
Device OS: Android 11
Cellular or WiFi: Both (iliad)
Game Version: 30.2
Game Mode: All
It's literally impossible to login.
Initial screen is freeze with login symbol on the right spinning for at least 10 minutes without any change.
Devices and model: Xiaomi mi 11 5g
Device operating system: android 11
Cellular and Wi-Fi: both
Game version: 30.2.0
Game mode: will not let me passed the opening screen
I have tried uun installing it and re installing it, it did not help
Device and Model: OnePlus 8 Pro
Device Operating System: Android 11
Cellular or WiFi: Both
Game Version Installed: 30.2.0
Game Mode: None. I can't log in,
Description of the Issue: I can't log in. It stays on the log in screen even after multiple atempts. Now it doesn´t work even after I uninstall and install the game again.
Device and Model: OnePlus. 8T
Device Operating System: 11.0
Cellular or WiFi: Both
Game Version Installed: 30.2.0
Game Mode: All
Description of the Issue: Game gets stuck on start screen for major duration of the day. Managed to get in the game for only 2 times yesterday. I have reinstalled the game. Opened the game app through playstore but to no avail. Issue being faced for past 2 days. Due to this issue, I was not able to contribute to AQ & AW.
-Android 11
-Galaxy Note 20 ultra
-Both wifi and 4g
-30.2.0
Have tried everything. Have to uninstall and reinstall every time to open the game. My daily card is gone and cant open unit store.
Device and Model: LG V60
Device Operating System: Android Version 11 (software version V600VM20b)
Cellular or WiFi: Mobile Carrier Verizon. Issue persist on both Wi-Fi and Cell data
Game Version Installed: Version 30.2.0
Game Mode: In which game mode did the error occur? N/A. My issue is around being able to authenticate and log into the game. Once I am in the game, game modes seem to work as intended.
Description of the Issue: My issue surrounds being able to log into the game. The issue started on 4/5/20 and I can only log into the game maybe once or twice a day. Once I am logged in, the game appears to be performing as intended.
Device and Model: Samsung Galaxy s21 Plus ULTRA 5G
Device Operating System: Android Version 11
Cellular or WiFi: Mobile Carrier Sprint. Issue persist on both Wi-Fi and Cell data
Game Version Installed: Version 30.2.0
Game Mode: In which game mode did the error occur? My issue is logging into the game - I'm stuck authenticating and am not able to log into the game. On a separate note - the game bas been fairly choppy for me for about the last 3 weeks.
Description of the Issue: My main issue is not being able to log into the game - I've sat on the login screen for hours with no real movement, but I would like to add that I LOVE THE AUTO-PLAY function you added! So thanks for that
Device and Model: Samsung Galaxy Note 10+
Device Operating System: Android 11
Cellular or Wi-Fi: Both
Game Version Installed: Latest
Game Mode: None
Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update.
Device and Model: One Plus 8T
Device Operating System: Android 11
Cellular or Wi-Fi: Both
Game Version Installed: 32.0
Game Mode: All
Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update, doesn't work Rebooting the app, turn off/on the phone, nor uninstall and reinstall app.
Device and Model: samsung 20
Device Operating System: Android 11
Cellular or Wi-Fi: Both
Game Version Installed: 32.0
Game Mode: All
Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update, doesn't work Rebooting the app, turn off/on the phone, nor uninstall and reinstall app
(also fyi, prev note in changelog, regarding new Setting Option some ppl may have missed if asking about the new feature of Auto-Fight for whole Quests and skipping repeats of Dialog)
Device and Model: Asus Rog Phone 3
Device Operating System: Android 10
Cellular or WiFi: Celular and Wifi
Game Version Installed: Version 30.2.0
Game Mode: Login Screen
Description of the Issue: Game Haß exesive loading time. It won't go further than the first login screen.
I've reinstalled the game, after the first attempt i was able to go into the game, at the second attempt, the same issue occurs.
Device and Model: Samsung Galaxy S10
Device Operating System: Android 11
Cellular or Wi-Fi: Both
Game Version Installed: Latest
Game Mode: None
Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update.
In-Game Name: CubicPrism
Device and Model: ZTE Red Magic 5G
Device Operating System: Android 10
Cellular or WiFi: Cellular Vodafone
Game Version Installed: 30.2.1
Game Mode: start up
Description of the Issue: game doesn't start after extended periods of time, clearing cache constantly and reinstalling game as well as restarting phone doesn't help. Was only able to login 2 times since the update after approx 1,5hr trying non stop. Just to save my alliance quest and war.
Device and Model: Samsung Galaxy S10
Device Operating System: Android 11
Cellular or Wi-Fi: Both
Game Version Installed: Latest
Game Mode: None
Description of the Issue: Unable to login. Stuck at loading screen for long periods of time. Started after with recent update.
I have posted here before and it is useless. Never even had someone address the issue I am having. Will try this time but I am sure no one will even bother. Seriously, customer relations with you guys is the worst I have ever seen.
Now the issue:
Since March's update controls are not responding properly. It happened occasionaly on the last update. It's a lot worse now. Very often I block or attack and my champion just stands there and does nothing. Sometimes I press light attack and it charges a heavy.
This is getting really annoying and keeping me from doing harder content, which surprisingly it's where the issue happens. Had to quit legendary side quest this morning cuz by the end of the second fight all my champions were dead. If I oughtta spend coutless resources in order to win a fight i'll just simply quit the game.
My phone is not new but fits well in the specs. Checked screen also and seems to be working fine (doesn't even have a scratch on it).
It is happening in all modes of the game (quests, arenas, duels, aq...)
In game name: khal25ed
Phone model: moto g7 plus
Os: android 10
Played mostly on wifi on a 200mbps connection
To allow for this to keep happening shows a lot of contempt from you guys. I am not the only one who's been having this issue.
Please DO SOMETHING about it.