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My daily cavalier crystals are not stacking up

Rune_Destroyer1809Rune_Destroyer1809 Posts: 14 ★
edited April 2021 in General Discussion
Dear Kabam, my account is not stacking up my daily cavalier crystals. This problem was there when i was uncollected. Can you plz fix this? I don't know what has caused this. I have waited for weeks but it still doesn't stack up. I even deleted and downloaded the app again but the problem still persist. @Kabam Miike @Kabam Zibiit

Comments

  • LordSmasherLordSmasher Posts: 1,356 ★★★★★
    I don't know what you mean by "stacking up".

    If there is a problem with your account you need to raise an in game support ticket (from the menu), not post here.
  • GinjabredMonstaGinjabredMonsta Posts: 6,454 Guardian
    Are you claiming the crystals? You have to claim them each day I'm order for them to stack
  • SummonerNRSummonerNR Posts: 10,582 Guardian
    edited April 2021
    Do you mean Daily Objectives ? (With either the UC or Cav Objective Crystal as reward)
    They only stack up to 3 Daily Objectives Max if you don't always do some days (only 1 new daily Objective per day).
    So if you've left 3 of them not completed yet, you will not get a new (4th) one the next day.
  • Rune_Destroyer1809Rune_Destroyer1809 Posts: 14 ★
    @SummonerNR The one that we get every 24 hrs

  • SummonerNRSummonerNR Posts: 10,582 Guardian
    Rune_Destroyer1809 said:

    @SummonerNR The one that we get every 24 hrs

    With the CLAIM button on the Home Screen ? (same as 4 Hour Free Crystal ?) Claim in order to start timer for next one.

    Or Sigil, or other Cav related crystal ?
  • Rune_Destroyer1809Rune_Destroyer1809 Posts: 14 ★

    This is the one I am talking about.
  • SolswerdSolswerd Posts: 1,860 ★★★★
    Like the others said above, you have to claim them. (Click the button, which will open the screen that has the crystal spinning..then back out of that screen without opening the crystal.) They do not just stack up on their own.
  • Rune_Destroyer1809Rune_Destroyer1809 Posts: 14 ★
    @Solswerd Thanks buddy I will try that now
  • SummonerNRSummonerNR Posts: 10,582 Guardian
    Oh, yes as last one said.
    Claim it (easiest from directly on Home Screen), and then just hit BACK button (upper left corner in game).
    Then you can save them up (claimed but not opened) to open a bunch all at once later on some day.

    Same as with 4 Hour FREE Crystals.
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