Omni wrote: » Looks like I'll be staying up past midnight every night this week to make sure we get to the first cable....rather than run 30 min timers for the first day to make up time you decided to shift the entire schedule for a week affecting every day? what kind of logic is that?
Kabam Miike wrote: » Hey All, I know that many of you feel that we should be changing the start time of this event to 12 pm PDT tomorrow, but there are a few reasons that we cannot do this, aside from the shifting of the schedule. A major one has to do with the scheduling and ability to move on any issues that may arise, being as it is a Saturday. We will be issuing all refunds to Alliance treasuries within the next hour, and starting the next round of Alliance Quests at 4pm PDT (approx 1 hour away).
Kabam Miike wrote: » KoperBoy wrote: » Miike, your company lives off of their customers. Don't you think it makes sense then to prioritize customers over working during weekend? Sorry guys, but this is just one point out of many. This isn't about "inconveniencing the team" or not wanting to work on Saturday. A major fix was just made, and has been tested, but to ensure that it is working, we need to start Alliance Quests, and need to ensure that the fix is working as soon as we can. If for some reason this doesn't work, and we have to delay it further, we will, but if we wait until tomorrow and then it doesn't work, this will delay it even further, and then it becomes more of an issue where the entire team is not as available as they are right now. You guys know that any time a problem arises over the weekend, the team will work all hours of the day to get it fixed. We've worked through nights, weekends, holidays, and are always as responsive as possible, but that's because we can get things fixed and live as soon as we can, and then iterate on that if we have to. We know that this isn't a perfect situation, and the best case would have been not having this occur at all, but unfortunately, it did, and now we're working on getting this fixed and AQ live as soon as we can.
KoperBoy wrote: » Miike, your company lives off of their customers. Don't you think it makes sense then to prioritize customers over working during weekend?
LeNoirFaineant wrote: » LilWolfy wrote: » don't worry just get your friends to log you to take the strain of as its 1 hour timers . ... oh wait kabam'd. and we can't have 30 minute timers as there detrimental to the game and the playerbase, because you know having more moves available regularly is such a bad thing. Exactly. Having more options hurts everyone. It actually forces you to wake up every 30 minutes to move.
LilWolfy wrote: » don't worry just get your friends to log you to take the strain of as its 1 hour timers . ... oh wait kabam'd. and we can't have 30 minute timers as there detrimental to the game and the playerbase, because you know having more moves available regularly is such a bad thing.
Cristalman wrote: » The timer on Alliance Quests will be adjusted so the end time of the series compensates for the delayed start time. Does it mean we will start AQ at this time every day of this session?
420down wrote: » Cristalman wrote: » The timer on Alliance Quests will be adjusted so the end time of the series compensates for the delayed start time. Does it mean we will start AQ at this time every day of this session? That's exactly what it means. I wonder if kabam understands that people actually plan their lives around kabams game. That's no small thing. After years of the same start time(give or take an hour for time change) suddenly it's non chalantly changed as if that is meaningless to the community. Or the community is meaningless to kabam. Take your pick.
Kabam Miike wrote: » KoperBoy wrote: » Kabam Miike wrote: » Hey All, I know that many of you feel that we should be changing the start time of this event to 12 pm PDT tomorrow, but there are a few reasons that we cannot do this, aside from the shifting of the schedule. A major one has to do with the scheduling and ability to move on any issues that may arise, being as it is a Saturday. We will be issuing all refunds to Alliance treasuries within the next hour, and starting the next round of Alliance Quests at 4pm PDT (approx 1 hour away). Sooo...you can't start aq with 24h delay because you don't work on saturdays? That's your reason?? No. That's only one concern, but it is an important one. With the rocky start that happened today, we want to start the series when we have all hands on deck, and have every possible resource available, like we do on a weekday afternoon.
KoperBoy wrote: » Kabam Miike wrote: » Hey All, I know that many of you feel that we should be changing the start time of this event to 12 pm PDT tomorrow, but there are a few reasons that we cannot do this, aside from the shifting of the schedule. A major one has to do with the scheduling and ability to move on any issues that may arise, being as it is a Saturday. We will be issuing all refunds to Alliance treasuries within the next hour, and starting the next round of Alliance Quests at 4pm PDT (approx 1 hour away). Sooo...you can't start aq with 24h delay because you don't work on saturdays? That's your reason??
Kabam Miike wrote: » Alright everybody, so I took all of your concerns to the team, especially surrounding how this will throw off a number of your guys schedules for the entire week, and the team agrees that because the disruption has a fairly decent effect on all players, and because we couldn't hold this series start until tomorrow, we can do more. We're currently working on getting timers switched to 30 minutes for the remainder of this Alliance Quest. We've pushed the button to get the timer changed, but this will take between 10 and 15 minutes to hit your game, and then the change will occur when you receive your next energy.