[iOS] Lag, Crashing and Performance Investigation

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  • GFactorGFactor Member Posts: 21
    IGN: G Crunck
    Device:iPhone 6
    iOS: 12.5.4
    Wifi
    Game Version: 32.1.0

    For me it crashes while its loading just after you've pressed fight. Then when you re-load the game after you've lost 50% health it loads perfectly! This is for AQ btw. If Kabam can't fix this for now can't they come up with a way to record stats on the current fight and have certain conditions that they can use to determine when to recover fights and when to penalize players. For instance, in my case, if no hits are landed on both defender and attacker, there was surely no reason for a player to quit the game and thus no penalty, or if defender has less health than attacker and there power meter is less than 2 bars, or last one to land a blow was attacker before fight was ended, and they had more health than defender and defender had less than two bars of power. Or just come up with scenarios were there's a high likelihood that the attacker would have won the fight and scenarios/ conditions where defender would have won to determine whether to penalize or not. At least one of these would help make things a bit fair. Please do consider these conditions!
  • GFactorGFactor Member Posts: 21

    In game name: Razor fin
    IOS : 14.7.1
    Phone : iPhone 7

    Using data

    Phone seems to lagging and heating up at first I thought it was other factors but then I checked this forum


    Evidence of the lag in arena

    For the over heating try switching power saver mode on, that helped for me!
  • MephistophelesMephistopheles Member Posts: 2
    IGName: Mephistopheles
    iPhone SE (brand new)
    IOS: 14.7.1
    Game up to date
    WIFI and Cellular

    My home internet is on a Korean SK telecom G5 network. I attempted the Legend's run time event, where I had to clear both Heroic and Master's event quests. I completed both difficulties, although during it, the game crashed a total of 6 times! Restarting the game app and subsequent loading screens reloaded smoothly enough. However, as the fights progressed, so did too the lag and eventual crash. In many cases, I was still experiencing parry, broken blocks, and dexterity issues with the increased lag as well. I'd simply like to bring this to the developers attention. I hope it helps in correcting the situation in the future. Thanks for your time.
  • The_only_leaderThe_only_leader Member Posts: 114
    GFactor said:

    In game name: Razor fin
    IOS : 14.7.1
    Phone : iPhone 7

    Using data

    Phone seems to lagging and heating up at first I thought it was other factors but then I checked this forum


    Evidence of the lag in arena

    For the over heating try switching power saver mode on, that helped for me!
    How did you post a video? It’s not letting me post videos. Only pictures
  • HappyVashHappyVash Member Posts: 1
    In-Game Name: HappyVash
    Device and Model: iPhone 11
    Device Operating System: iOS 14.6
    Cellular or WiFi: both
    Game Version Installed: most recent, including hotfix
    Game Mode: literally. every. single. game. mode.
    Description of the Issue: unresponsive controls, “the” parry issue, champions doing whatever they want without regard to my input, opponents hitting through block, inability to throw specials on occasion, lag, stuttering. All in all damn near unplayable (and all on a phone less than a week old!)

    Please, please, please, I’m begging you to fix this before driving me (and many others I’m sure) away for good! Please!


  • KTAHIRIKTAHIRI Member Posts: 18
    edited August 2021
    NAME : MCOC MELIODAS
    DEVICE : IPHONE 12 pro max latest version of IOS and the GAME including the fix patch
    DESCRIPTION OF THE PROBLEM: the game feels like delayed between the action and reaction when i parry or dex…
    Yesterday i was trying to clear summoner showdown, i had a really issu with SPs.. i launch it so i won’t get stunned but norhing, i need to click many times…
    And we don’t forget it the AQ and AW, parry amd dex are broken completely…

    Note that all my alliance team has the same issue not only me.. so it’s not about me, my device or my network
    KABAM NEED TO FIX THIS IMMEDIATELY BEFORE AW SEASON TOMORROW OTHERWISE IT’S GONNA BE A DISASTER
  • Bio_boostedBio_boosted Member Posts: 27
    iPhone 8+ latest iOS WiFi
    Weird crash tonight. Start of half the fights is like watching a flip book with missing animations. Parry and dex are fine but this thing wanted to crash, it struggled not to. Then just zoned out. Weird
  • DaMunkDaMunk Member Posts: 1,883 ★★★★
    Ipad mini. Up to date. Both wifi and cell. The game is 10 times worse since the last update. Horrible parry and champs don't respond to controls... just stand there and get wrecked. Probably one of the top 5 worst updates since 12.0
  • borntohulaborntohula Member Posts: 447 ★★★
    In-Game Name: born.to.hula
    Device and Model: iPhone 12, iPad 2020, iPad 2021
    Device Operating System: latest
    Cellular or WiFi: both
    Game Version Installed: most recent, including hotfix
    Game Mode: literally. every. single. game. mode.
    Description of the Issue: unresponsive controls, parries fail, dexterity likewise (sometimes end up being parries). Also, stutter, AI recovery time seems off (faster), especially after having been knocked down, combos being broken (as if inputs don’t register) by the enemy, sometimes with a special. And more. Final Summer of Pain week is ruined by it. For me, that is. It’s almost impossible to comply with GM’s prompts. How the hell am I supposed to Dex if they miss or turn into parries? Same for parry itself. I personally find it in really bad taste that this fight is the culmination of this timed content, given above issues. Just yuck.
  • KuungingtonKuungington Member Posts: 2
    In-Game Name: Kuungington
    Device and Model: iPhone 11 Pro Max
    Device Operating System: latest
    Cellular or WiFi: Both
    Game Version Installed: 32.1.1 including hot fix
    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest and Alliance War.
    Description of the Issue: For about 2 months now, I’ve been having lag/frame rate issues. The graphics are clunky and when I press the screen, there is maybe half a second delay before it responds. It happens on about 70% of fights. I have tried deleting and reinstalling, clearing space on the phone and running anti virus. Nothing works. No other app on my phone has issues.
  • Liton_27Liton_27 Member Posts: 17
    So today at day 1 of the legends celebration week the lag went up like crazy!!!! I even got timed out in war because of lag without even getting a chance to fight and had to use items to finish the fight later on, on top dash back not working, perry not working, defender ai acting weird this game is about to break, kabam should either surrender to the players that they cant fix these issues and let the game ends here rather then milking players with this stage almost 2 months now
  • Liton_27Liton_27 Member Posts: 17
    Liton27
    iPhone xs max
    Latest ios
    Wifi/4g
    Everywhere in game

    Game lags and boot, perry not working, dex not working, ai behaves weird throws heavy out of nowhere, while trying to perry breaks block and butcher my attacker and so many more issues
  • alegka312alegka312 Member Posts: 67
    iPhone XR
    iOS 14.7.1
    Latest game version
    WiFi 150 mbit

    From yesterday game is more laggy then ever, that’s impossible to play with 10 FPS. Please fix that slideshow, I’m tired play game like this whole summer.
  • BelynarranBelynarran Member Posts: 4
    I have a several lag in all the game, In war is hevy. We cant play season 28 like this, cancel it !!
  • JustinU21JustinU21 Member Posts: 75 ★★
    iPhone 11
    iOS 14.7.1
    Latest game version

    My game times out maybe once every 15 minutes. This is extremely frustrating when I have boosts active and am trying to take down endgame content. I just spent 5 minutes on a fight, won, and the victory animation timed out. Now I have to repeat the fight again. This is unplayable.
  • PajauraPajaura Member Posts: 1
    In-Game Name: Pajaura
    Device and Model: iPhone 12 Mini
    Device Operating System: iOS 14.7.1
    Cellular or WiFi: Both
    Game Version Installed: Last one, 32.1.1
    Game Mode: Summer of pain
    Description of the Issue: In the clash against the grandmaster it is LITERALLY impossible to evade the SP1, I managed to evade it only 2 times, in a totally lucky way, on dozens of attempts and a large number of revives, potions and units spent unnecessarily. We know very well that the easiest part, during the fight against the grandmaster, is to evade the SP1, follow the commands indicated and start the loop again. The grandmaster's SP1, just like the iron man's, is the simplest SP to evade in the whole game. Apparently there is a bug that, as for the pair, does not allow the SP1 in question to be evaded, i.e. there is a delay between the swipe and what, visually, is identified as the radius of the SP1. As a result, one is inexorably hit and the encounter is lost. Now, considering that the SOP event has a limited duration, this bug leads to not being able to complete it in any way and therefore to not being able to obtain any rewards associated with it.
    This is all very frustrating.
  • KuungingtonKuungington Member Posts: 2
    Has anyone even had a response from Kabam? I check this thread frequently and it’s just complaints, no updates.
  • Deder80Deder80 Member Posts: 710 ★★★

    Has anyone even had a response from Kabam? I check this thread frequently and it’s just complaints, no updates.

    Nope I check everyday and complained about it with no responses. They need to say something before everyone just walks away from this game. We need some kind of update on what’s going on.
  • ReinaReina Member Posts: 280
    R™
    iPhone 11
    iOS 14.7.1
    Happens on both Wi-Fi and Cellular
    Version 32.1.1
    There's a lot of weird issues it seems, sometimes the game will lag, making it hard to parry, dodge, and just play in general, I've had the game crash several times upon loading up an arena match (which has sometimes automatically given me a loss.) There's also been this weird issue that when I win or lose a match, the game is stuck on the win pose, I need to restart the app every time to get it to work again.
  • N0toriousRED53N0toriousRED53 Member Posts: 46
    Almost 2 months of bugs... burning through comp as soon as you get it isn't cutting it. I think its about time to hang it up. Nice job kabam
  • KelloggsnzKelloggsnz Member Posts: 21
    Yep, it's worse than ever since the latest update. Parry may have improved slightly, but is still off so can't be 100% relied upon. But the constant crashing is the real issue. About once every 15 mins I get a crash, usually after winning a fight. It's very frustrating to lose a fight in arena or have to redo a fight in a quest that I've already won. Especially as the game will take off half your champ's health if the game crashes more than once every 90 mins (which it does)
  • BowTieJohnBowTieJohn Member Posts: 2,363 ★★★★
    In-Game Name: BowTieJohn
    Device and Model: iPhone 6
    Device Operating System: iOS 12.5.4
    Cellular or WiFi: Both
    Game Version Installed: v 32.1.1
    Game Mode: In which game mode did the error occur? Game crashes often during loading, whether in arena, questing, leveling up, etc. This has continued to do so often I lose track of how many.

    Curious if there is any word on why this is doing it? I've on this forum multiple times so just curious as this crashing issue has been going on for months now and is really making the experience enjoyable like it used to be.
  • SmirkyhSmirkyh Member Posts: 20
    In-Game Name: Smirkyh
    Device and Model: iPad Air (4th gen)
    Device Operating System: IOS 14.7.1
    Cellular or WiFi: WiFi
    Game Version Installed: 32.2.0
    Game Mode: Main screen.
    Description of the Issue: Menu tabs to move between different sections of the game are not consistently responding. It varies from section to section. They all work from the Home Screen but not in moving from that second screen to a different section. (ie. crystals to fighting). In some sections none of the tabs work, in another a couple will work, the rest not. The back button is continuing to function and allows for navigation that way.
  • SlothKiller50SlothKiller50 Member Posts: 2
    In-Game Name: SlothKiller50
    Device and Model: iPhone 11/iPhone XR/iPad Pro (1st gen)
    Device Operating System: IOS 14.7.1
    Cellular or WiFi: WiFi
    Game Version Installed: 32.2.0
    Game Mode: Fight screen

    1) The game will randomly crash upon hitting the Fight button to start a fight or lose server connection and need to reestablish connection whereupon you need to navigate back to the appropriate quest/fight and start again. This is particularly frustrating in Alliance Quest and Alliance War fights where champions lose 50% health and in war this counts as a Time Out or KO.

    2) If the fight starts, the game will randomly freeze mid action for 1-3 seconds before restarting. All control actions, e.g. block, dex, parry need to be reinitiated by the player to have any affect on game play, i.e. keeping you finger on the screen doesn't maintain the block, any light/med/heavy attacks are ignored during the freeze. However, the AI seems to be able to react and initiate evasive maneuvers or strike punches during the freeze such that they have the upper hand once the game unfreezes.

    3) Even if 1 & 2 don't happen, the ability to parry attacks and dex out of harms way is not reliable with the current know issues.

    All in all, the game play is atrocious and if I was new to this game and playing it for the first time, then I would have deleted the app and game elsewhere. I certainly wouldn't be inclined to make any in game purchases for this standard of entertainment and there are players in my alliance considering retirement or at least refusing to participate in alliance wars and even alliance quests.

    Kabam, get your act together and fix the bugs!
  • OwlkitOwlkit Member Posts: 61
    In-Game Name: Owlkit
    Device and Model: iPad Air (4th gen)
    Device Operating System: IOS 14.7.1
    Cellular or WiFi: WiFi
    Game Version Installed: 32.2.0
    Game Mode: Main screen.
    Description of the Issue:
    - Menu tabs do not work and freeze game.
    - Game frequently will lose connection or restart prior to a fight. Have lost points in arena.
    - Still issues with parry
  • gns21gns21 Member Posts: 1
    ingame name- GnS21
    iphone xs
    version 14.7.1 current one
    wifi, 4g
    connection issues, lag and parry issue not only on alliance but on quests as well.i lost a 5 star crystel opening becuase it just crashed half way throught the spin😒 after i couldnt find it afterwards.
  • Bio_boostedBio_boosted Member Posts: 27
    If the game ain’t down it ought be. AQ is in a sorry state for my team of iOS players. We’re all getting kicked and losing the usual forfeit in health.
  • Speeds80Speeds80 Member Posts: 2,014 ★★★★
    Ok I’m just going to comment this hopefully it might help you pinpoint bugs, ios latest, iPhone 8 latest game update always, the last 2 months of dex parry bug also basically have a bug on the 4th hit in your combo, after third hit sometimes it drops and just does nothing then a second later it will try to punch (almost always too late as you are being hit before you complete your punch motion), or charges heavy, but another thing I’ve noticed and tested the last two weeks, specifically if a defender evades the third hit of your combo you can’t stop the 4th hit, it’s like it’s preloaded, there is a problem with the timing between the third and 4th hit of the combo
  • milomikemilomike Member Posts: 92
    edited September 2021
    This is the current state of Alliance Quest and Alliance War. Start a fight, wait about a minute, then YOUR connection icon pops up. Wait another 3-4 minutes before the game finally disconnects. Log back in, lost health and/or death.

    The latest and “greatest” update, has caused severe connection issues, lag, crashing, stuttering and choppy graphics during fights.

    Parry and Dex are absolutely terrible. Feels even worse than of has for the last 2 months…

    This is NOT my connection, NOT my phone. This is 100% on YOUR end, Kabam, as no other app or game I use have these issues.

    iPhone 12 Pro Max
    iOS 14.7.1
    Latest MCOC update.


    Edit: reference pictures don’t seem to be attaching
  • milomikemilomike Member Posts: 92
    Here’s a little taste of what we get when we click “fight”
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