Trouble logging into Support

Hi. Looking to submit a ticket for a small refund (misclicked) but I can't access the customer support site. I get "kabam.zendesk.com refused to connect." or "Invalid token" when I try to submit a ticket or log into customer support. Is anyone else having this problem today? I've tried different browsers and can still log in here, so I don't think it's me, (and seeing Zendesk's name...) but I hope support isn't down.

Comments

winterthur

Try this?
https://help.kabamsupport.com/hc/en-us/articles/360052387012-Accidental-In-Game-Item-Purchase

Aythem

Yep. Tried filling out the form and got the "invalid token" response there when trying to define a username and password. The problem comes from the line about contacting Kabam Support. I can't reach them. Anyone else have success over the last 6 hours? Or am I alone?

Aythem

Wait. Never mind. Despite error messages and no positive feedback, I did just get replies from support saying they got my request. I'm confused, but hey, it looks like it worked anyway? Sorry for the confusion.

Kabam Zanzibar

Glad you got your issues resolved, I'll be closing the thread now that everything is taken care of.