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Why doesn't support comprehend English?

DarkmaliceDarkmalice Member Posts: 13
in General Discussion
I am currently 12 emails deep into 1 support ticket and no matter how many times I explain the situation, the responses make it very clear they just do not understand English. Every email is answered by a different person.

Is there a way to get a support ticket escalated to a competent member of Kabam that can read the English language?

Comments

  • DarkmaliceDarkmalice Member Posts: 13
    I don't mind that it takes a day to reply. I wouldn't mind if it was 3 days if it was an answer that was even remotely addressing my situation.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey Darkmalice,

    Can you please send me the 8-Digit Customer Support Ticket number from your ticket in a private message? I'd like to have this looked into.
This discussion has been closed.