Hey everybody,First, we want to apologize for being so quiet on this topic. It’s been a little while since we’ve addressed it, but it’s not because we didn’t want to; it’s just that we haven’t had much to add since we made our last post, which is still relevant.As we mentioned in that post, measuring the effect of the input bug is very difficult for several reasons, including mixing up what the bug is and if it affected a fight. For example, we still see reports from users that are playing on devices that are unaffected by the input issues. While that doesn’t mean they are unaffected by bugs or issues, those are not likely to be the issues for which we started these packages. These should be reported in the Bugs Forum to ensure we can address them and factor them into the compensation plan if needed. As a reminder, we also have more fixes coming in the 33.0 Release that help address the Memory Leak issue that some have been confusing with this input issue.While many have these Alliance Potions and Revives in their stash, we will continue to send them to all players, even if some are lucky enough not to need them. These packages contain Map Crystals for Alliances that may have decided to step down due to the issues and potions and revives for those that wish to keep pushing.We still plan to continue sending Single Player potions and revives and plan to send our next package on Wednesday, November 3rd, when new content is released.Thank you all for your patience, and we look forward to sharing more about the progress in fixing this issue when we have more information.
Hey everybody,First, we want to apologize for being so quiet on this topic. It’s been a little while since we’ve addressed it, but it’s not because we didn’t want to; it’s just that we haven’t had much to add since we made our last post, which is still relevant.As we mentioned in that post, measuring the effect of the input bug is very difficult for several reasons, including mixing up what the bug is and if it affected a fight. For example, we still see reports from users that are playing on devices that are unaffected by the input issues. While that doesn’t mean they are unaffected by bugs or issues, those are not likely to be the issues for which we started these packages. These should be reported in the Bugs Forum to ensure we can address them and factor them into the compensation plan if needed. As a reminder, we also have more fixes coming in the 33.0 Release that help address the Memory Leak issue that some have been confusing with this input issue.While many have these Alliance Potions and Revives in their stash, we will continue to send them to all players, even if some are lucky enough not to need them. These packages contain Map Crystals for Alliances that may have decided to step down due to the issues and potions and revives for those that wish to keep pushing.We still plan to continue sending Single Player potions and revives and plan to send our next package on Wednesday, November 3rd, when new content is released.Thank you all for your patience, and we look forward to sharing more about the progress in fixing this issue when we have more information. Can you please explain why alliance quest and alliance war mode packages are sent weekly and single player mode packages are not?
Hey everybody,While many have these Alliance Potions and Revives in their stash, we will continue to send them to all players, even if some are lucky enough not to need them. These packages contain Map Crystals for Alliances that may have decided to step down due to the issues and potions and revives for those that wish to keep pushing.
Hey everybody,First, we want to apologize for being so quiet on this topic. It’s been a little while since we’ve addressed it, but it’s not because we didn’t want to; it’s just that we haven’t had much to add since we made our last post, which is still relevant.As we mentioned in that post, measuring the effect of the input bug is very difficult for several reasons, including mixing up what the bug is and if it affected a fight. For example, we still see reports from users that are playing on devices that are unaffected by the input issues. While that doesn’t mean they are unaffected by bugs or issues, those are not likely to be the issues for which we started these packages. These should be reported in the Bugs Forum to ensure we can address them and factor them into the compensation plan if needed. As a reminder, we also have more fixes coming in the 33.0 Release that help address the Memory Leak issue that some have been confusing with this input issue.While many have these Alliance Potions and Revives in their stash, we will continue to send them to all players, even if some are lucky enough not to need them. These packages contain Map Crystals for Alliances that may have decided to step down due to the issues and potions and revives for those that wish to keep pushing.We still plan to continue sending Single Player potions and revives and plan to send our next package on Wednesday, November 3rd, when new content is released.Thank you all for your patience, and we look forward to sharing more about the progress in fixing this issue when we have more information. Can you please explain why alliance quest and alliance war mode packages are sent weekly and single player mode packages are not? I think he hinted towards it being due to new content dropping at the start of the month, and new AQ series start every 8 days. I'm not sure on the cadence of War compensation, haven't been paying as much attention, is that every week?
Hey everybody,While many have these Alliance Potions and Revives in their stash, we will continue to send them to all players, even if some are lucky enough not to need them. These packages contain Map Crystals for Alliances that may have decided to step down due to the issues and potions and revives for those that wish to keep pushing. Just regarding this part, I wondered if you could explain the decision to drop the glory aspect of the packages? You say alliances step down due the the issues, but that comes with a lack of glory in rewards and a lack of rewards themselves. Glory helps to bridge the gap by firstly the reduced glory from dropping down maps, and also the reduced items from dropping down maps which can be bought using said glory. Thanks!