Hi again folks, the team sincerely apologises that this has happened. As they are unable to make any retroactive changes, the team will consider some compensation for the inconvenience. For now, we kindly ask that you select a different Map until the team can get this issue fixed. We will let you all know when the issue is resolved. We apologise once again for the inconvenience. We will be back again once we have more information on the compensation, and also when the issue is resolved. Sorry and thanks again for your continued patience and understanding!
This might have been stated already. If it has thank you to that person(s). I have been trying to see How my alliance would like to handle the last 2 days of AQ and they are of the same feeling as the community, how do we drop down a map when map 1 is like playing a map 6. The mass majority are against spending this weekend because this was the straw that broke the camels back. Thank you to the community for speaking up and not staying silent on this issue. I would say one last thing take one last stand and not spend this weekend or during the gifting event next month. Obviously this is up to you and you a lone but we need to make them take a bit of urgency when these issues arise and the current issues plaguing this game of ours.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
I really doubt anyone has any patience left at this point. I would be embarrassed at this point to even work for this company. Obviously it's not the mods that keep messing things up, they just get the brunt of everything.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
Honestly, this extra should include map exploration crystals, gold, battle chips, loyalty, and a few extra items. There are alliances who bumped to map 7 or 8 because it was easier than map 5. Those folks should be repaid.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
@Kabam Boo appreciate you taking the time to provide an update, but this is still incredibly vague.
Could you please share what "the issue" is and how it's being resolved?
Any kowtowing snowflake can give decent customer service and timely touch-bases. It takes a real manly company to say screw you to its paying customer base and handle things on your own time with zero communication.
Seriously, the testicular fortitude it takes to say "I dont care about your money on cyber weekend as long as I can skirt around providing basic customer service" is truly awe inspiring.
I have loved this game since it came out and frequently whale out and knowing that I am about at my wits end with this shell of a game despite being completely addicted is made less heartbreaking only by knowing you have the sack to not care about my little snowflake feelings or anyone of the other arm scratching swipe swipe tap tap addicts either.
Dont you darn give in and give the sniveling little brats that support your game a basic solo comp package, dont you dare spare 1 glory for your "mistakes". Lord knows if you give out any crystals or units the game will die instantly.
You hold to your morals and laurels and continue being tighter than a frogs b-hole with anything that might appease the peons.
You are the mighty Kabam! You just do you boo boo !!
Someone's parents need to take away their screen time.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
@Kabam Boo appreciate you taking the time to provide an update, but this is still incredibly vague.
Could you please share what "the issue" is and how it's being resolved?
I'll explain it this way.. Player was an 🍎, defender was a fruit bigger than an 🍎 maybe a cantaloupe... The update turn the cantaloupe into an oversized 🍉. By trying to headbutt the oversized 🍉 we small 🍎 turned into 🍎 sauce. Thats why we get a bit of compensation. Kabam will try to turn the oversized 🍉 back into a smaller cantaloupe. That way we remain 🍎 (x30) and not apple sauce...
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
Ok come in now!! Do you guys even read the posts on here?? Most have been asking for the same simple things. I know you updated the title of this post to reflect part of what people are asking for but how hard is it to write a response like ;
Hey guys just wanted to touch base with you and say that we acknowledge that there has been an issue with maps 1 through 6 that has increased the difficulty greatly. Were are not yet sure on a fix but are working diligently. Rest assured that the increased difficulty is in fact an error and not intended.
Was that so hard?? Why not put an in-game message out along the same lines? I'd hazard a guess that a lot of people never look in the forums but are still wondering what is happening.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
Honestly, this extra should include map exploration crystals, gold, battle chips, loyalty, and a few extra items. There are alliances who bumped to map 7 or 8 because it was easier than map 5. Those folks should be repaid.
Any kowtowing snowflake can give decent customer service and timely touch-bases. It takes a real manly company to say screw you to its paying customer base and handle things on your own time with zero communication.
Seriously, the testicular fortitude it takes to say "I dont care about your money on cyber weekend as long as I can skirt around providing basic customer service" is truly awe inspiring.
I have loved this game since it came out and frequently whale out and knowing that I am about at my wits end with this shell of a game despite being completely addicted is made less heartbreaking only by knowing you have the sack to not care about my little snowflake feelings or anyone of the other arm scratching swipe swipe tap tap addicts either.
Dont you darn give in and give the sniveling little brats that support your game a basic solo comp package, dont you dare spare 1 glory for your "mistakes". Lord knows if you give out any crystals or units the game will die instantly.
You hold to your morals and laurels and continue being tighter than a frogs b-hole with anything that might appease the peons.
You are the mighty Kabam! You just do you boo boo !!
Someone's parents need to take away their screen time.
How about end the aq week give rewards from last week again then consider the entire stash of pots revives units that players have worked hard and progressed in skill to acquire with the basic bs comp they have been giving out during the ever persistent parry dex issues that have plagued this otherwise awesome game for the past few months but let’s be honest with ourselves they will keep this going to drain resources from you and I the rest of the way then right before deals come out they will graciously give us all 1/8 of what we have put into this train wreck of an aq cycle I have said it many times this week the community needs to stay off game for a day in protest to this blatant disrespect to all players big and small
Any kowtowing snowflake can give decent customer service and timely touch-bases. It takes a real manly company to say screw you to its paying customer base and handle things on your own time with zero communication.
Seriously, the testicular fortitude it takes to say "I dont care about your money on cyber weekend as long as I can skirt around providing basic customer service" is truly awe inspiring.
I have loved this game since it came out and frequently whale out and knowing that I am about at my wits end with this shell of a game despite being completely addicted is made less heartbreaking only by knowing you have the sack to not care about my little snowflake feelings or anyone of the other arm scratching swipe swipe tap tap addicts either.
Dont you darn give in and give the sniveling little brats that support your game a basic solo comp package, dont you dare spare 1 glory for your "mistakes". Lord knows if you give out any crystals or units the game will die instantly.
You hold to your morals and laurels and continue being tighter than a frogs b-hole with anything that might appease the peons.
You are the mighty Kabam! You just do you boo boo !!
Someone's parents need to take away their screen time.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
@Kabam Boo appreciate you taking the time to provide an update, but this is still incredibly vague.
Could you please share what "the issue" is and how it's being resolved?
The issue is that the wrong values were applied. They are resolving it by reverting the incorrect values back to normal.
Why do they need to go into detail? What good is that going to do? You'll just end up with the large number of Google educated mobile game programmers picking apart the info making the whole situation even more toxic.
Any kowtowing snowflake can give decent customer service and timely touch-bases. It takes a real manly company to say screw you to its paying customer base and handle things on your own time with zero communication.
Seriously, the testicular fortitude it takes to say "I dont care about your money on cyber weekend as long as I can skirt around providing basic customer service" is truly awe inspiring.
I have loved this game since it came out and frequently whale out and knowing that I am about at my wits end with this shell of a game despite being completely addicted is made less heartbreaking only by knowing you have the sack to not care about my little snowflake feelings or anyone of the other arm scratching swipe swipe tap tap addicts either.
Dont you darn give in and give the sniveling little brats that support your game a basic solo comp package, dont you dare spare 1 glory for your "mistakes". Lord knows if you give out any crystals or units the game will die instantly.
You hold to your morals and laurels and continue being tighter than a frogs b-hole with anything that might appease the peons.
You are the mighty Kabam! You just do you boo boo !!
Someone's parents need to take away their screen time.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
@Kabam Boo appreciate you taking the time to provide an update, but this is still incredibly vague.
Could you please share what "the issue" is and how it's being resolved?
The issue is that the wrong values were applied. They are resolving it by reverting the incorrect values back to normal.
Why do they need to go into detail? What good is that going to do? You'll just end up with the large number of Google educated mobile game programmers picking apart the info making the whole situation even more toxic.
@DemonzfyreWe all know that. If you have seen a post where anyone at Kabam has acknowledged that Maps 1-8, or 5 and 6, or 3-7, etc are being adjusted, please point me to it.
That is what many of us want to know. They haven't acknowledged which maps they believe are effected. We can all sit here and speculate as to which they will adjust, but it'd be very simple for them to dispel that speculation, and frustration, by taking 30 seconds to post something to the effect of:
"The following Maps _____ were inadvertently launched with higher than intended health pools and attack values. They will be returned to the previous season's values beginning ______."
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
@Kabam Boo appreciate you taking the time to provide an update, but this is still incredibly vague.
Could you please share what "the issue" is and how it's being resolved?
The issue is that the wrong values were applied. They are resolving it by reverting the incorrect values back to normal.
Why do they need to go into detail? What good is that going to do? You'll just end up with the large number of Google educated mobile game programmers picking apart the info making the whole situation even more toxic.
@DemonzfyreWe all know that. If you have seen a post where anyone at Kabam has acknowledged that Maps 1-8, or 5 and 6, or 3-7, etc are being adjusted, please point me to it.
That is what many of us want to know. They haven't acknowledged which maps they believe are effected. We can all sit here and speculate as to which they will adjust, but it'd be very simple for them to dispel that speculation, and frustration, by taking 30 seconds to post something to the effect of:
"The following Maps _____ were inadvertently launched with higher than intended health pools and attack values. They will be returned to the previous season's values beginning ______."
Maps 7 and 8 weren't effected. Just assume everything else was.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
We don't really have patience most are at our wits end, a little extra resources is nothing compared to what people have spent, to keep alliance moral high
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
@Kabam Boo appreciate you taking the time to provide an update, but this is still incredibly vague.
Could you please share what "the issue" is and how it's being resolved?
The issue is that the wrong values were applied. They are resolving it by reverting the incorrect values back to normal.
Why do they need to go into detail? What good is that going to do? You'll just end up with the large number of Google educated mobile game programmers picking apart the info making the whole situation even more toxic.
We get it you're happy with everything Kabam does. Go play the game and be happy then. Let Kabam employees fight their own battles. Nobody here really cares what you think anyway.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
@Kabam Boo appreciate you taking the time to provide an update, but this is still incredibly vague.
Could you please share what "the issue" is and how it's being resolved?
The issue is that the wrong values were applied. They are resolving it by reverting the incorrect values back to normal.
Why do they need to go into detail? What good is that going to do? You'll just end up with the large number of Google educated mobile game programmers picking apart the info making the whole situation even more toxic.
We get it you're happy with everything Kabam does. Go play the game and be happy then. Let Kabam employees fight their own battles. Nobody here really cares what you think anyway.
Forgive him.. he was bit before and now he thinks he has super mod powers... I wish there was a way to block ppl from the forums
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
@Kabam Boo appreciate you taking the time to provide an update, but this is still incredibly vague.
Could you please share what "the issue" is and how it's being resolved?
The issue is that the wrong values were applied. They are resolving it by reverting the incorrect values back to normal.
Why do they need to go into detail? What good is that going to do? You'll just end up with the large number of Google educated mobile game programmers picking apart the info making the whole situation even more toxic.
We get it you're happy with everything Kabam does. Go play the game and be happy then. Let Kabam employees fight their own battles. Nobody here really cares what you think anyway.
He was actually one of the people who pointed out the issue. No one said he's happy with everything they do. That being said, they've responded, apologized, updated us on the progress, and included more Comp. We don't need to fault them for no reason.
Update: You will find a little extra in your AQ package tomorrow, as a gesture from the team. The issue is not yet resolved but should be done before the end of the week. We will be back to confirm when it is done. Thanks again for your patience.
@Kabam Boo appreciate you taking the time to provide an update, but this is still incredibly vague.
Could you please share what "the issue" is and how it's being resolved?
The issue is that the wrong values were applied. They are resolving it by reverting the incorrect values back to normal.
Why do they need to go into detail? What good is that going to do? You'll just end up with the large number of Google educated mobile game programmers picking apart the info making the whole situation even more toxic.
@DemonzfyreWe all know that. If you have seen a post where anyone at Kabam has acknowledged that Maps 1-8, or 5 and 6, or 3-7, etc are being adjusted, please point me to it.
That is what many of us want to know. They haven't acknowledged which maps they believe are effected. We can all sit here and speculate as to which they will adjust, but it'd be very simple for them to dispel that speculation, and frustration, by taking 30 seconds to post something to the effect of:
"The following Maps _____ were inadvertently launched with higher than intended health pools and attack values. They will be returned to the previous season's values beginning ______."
Maps 7 and 8 weren't effected. Just assume everything else was.
I'm guessing I don't have to tell you what happens when you assume. And since this is Kabam we're talking about, a very simple confirmation would put a lot of minds at ease.
Comments
Thank you to the community for speaking up and not staying silent on this issue. I would say one last thing take one last stand and not spend this weekend or during the gifting event next month. Obviously this is up to you and you a lone but we need to make them take a bit of urgency when these issues arise and the current issues plaguing this game of ours.
Honestly, this extra should include map exploration crystals, gold, battle chips, loyalty, and a few extra items. There are alliances who bumped to map 7 or 8 because it was easier than map 5. Those folks should be repaid.
Could you please share what "the issue" is and how it's being resolved?
Player was an 🍎, defender was a fruit bigger than an 🍎 maybe a cantaloupe... The update turn the cantaloupe into an oversized 🍉.
By trying to headbutt the oversized 🍉 we small 🍎 turned into 🍎 sauce. Thats why we get a bit of compensation. Kabam will try to turn the oversized 🍉 back into a smaller cantaloupe. That way we remain 🍎 (x30) and not apple sauce...
Clear enough?
Please remediate this
Hey guys just wanted to touch base with you and say that we acknowledge that there has been an issue with maps 1 through 6 that has increased the difficulty greatly. Were are not yet sure on a fix but are working diligently. Rest assured that the increased difficulty is in fact an error and not intended.
Was that so hard?? Why not put an in-game message out along the same lines? I'd hazard a guess that a lot of people never look in the forums but are still wondering what is happening.
Why do they need to go into detail? What good is that going to do? You'll just end up with the large number of Google educated mobile game programmers picking apart the info making the whole situation even more toxic.
That is what many of us want to know. They haven't acknowledged which maps they believe are effected. We can all sit here and speculate as to which they will adjust, but it'd be very simple for them to dispel that speculation, and frustration, by taking 30 seconds to post something to the effect of:
"The following Maps _____ were inadvertently launched with higher than intended health pools and attack values. They will be returned to the previous season's values beginning ______."
I wish there was a way to block ppl from the forums