**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Marvels cut
Bills- servers, building rent/maintenance.
Paying employees
Putting money into developing the game further.
The rest goes to Netmarble for whatever they want.
Seatin does hold more “socio-economic” control of the game than we do as individuals, for lack of a better descriptor- but if we all banded together positively and constructively perhaps we could have a positive impact and get things done?
The software development in that can be developed internally or they need to sub contract it to others outside the company.
If developed internally there is a lot of R&D that is needed. Some components may exist, others need to be purchased.
I’m not a software engineering guy but my best friend is, and she’s explained a lot to me as we discuss MCOC.
Just so we can understand that it costs money and time to make our beloved champs.
Oh God.
All of Kabam, and the departments within Kabam, and teams working in those departments, the game economy that they are building, the game engine that they are refactoring, the deliverables, the complex business rules, the complex technical requirements, the great design, the testing (lol but seriously), the QA team, the release team, the infrastructure team.
The unsung heroes like Human Resources and Legal and everything else that goes into this blender.
All of the software and licenses they need to procure and renew to build these digital characters, and the salaries they have to pay to the people that build them.
What do you think these are, if not overhead? They are running a game economy. And the profitability of that economy fuels this company.
How could you say there is no overhead? Your argument has gone to waste.
Ex. We've all been noticing AI changes, many of us have commented on this and Kabam just can't be bothered with a response…Yes / No / we’re not sure / Imagine it was an issue that favors the player-base, somehow sonic will show up and do wonders. Yeah they’ve commented on this thread, must Seatin or other big CC set in motion something first. I won’t say they don’t communicate at all but it’s not enough. This has nothing to do with entitlement but just customer relations, the community is huge and cares about the game regardless of how annoying we can be when frustrated.
To me, it involves the Quest design team (an actual team), the QA & Testing team, the Content team (for dialogue) and the Community / Communications team at the very minimum. Also I’m not exactly sure which team manages the Game Economy but I’m sure the rewards and whatever titles may come with it factor in there somewhere. Project management to track whatever was added, however they track it. Issue management and change control will be a part of the project management office.
On another point when it comes to servers and licenses, I think you could have explained that a bit better, and that’s how I know you don’t work in IT.
When it comes to software services, Kabam would, to the best of my knowledge, have procured:
1) Licenses to use characters.
2) IT Infrastructure, which could have been procured as cloud services for at least the following: profile management, data and storage, analytics. If not procured as cloud services then these would have been built and maintained in-house in a data center, which increases overhead.
3) Software licenses for character build, for character animations, for automation testing (unless something was built in-house), an admin panel for management of in-game resources, built and maintained in-house.
4) You’ve also got licenses for cybersecurity and vulnerability penetration testers, and an analytics team who make sure people aren’t exploiting the game.
5) You’ve got Kabam support, who will have an incident management system (license or built in-house).
Yeah, that’s what comes to mind right now, and this is without consideration of the approval processes they’ve set up, the monitoring and reporting of KPIs to management, and the involvement of stakeholders and other vendors and partners.
It’s a big ecosystem, and it costs a lot of time and money to maintain.
You know what? Any large corporation has those exact same expenses. The difference; this company makes money hand over fist off of digital content. It's a very lucrative enterprise compared to standard retail organizations that have much grater expenses and much lesser profit margin because they deal with all of those expenses but also deal with product spoilage, transportation costs, retail location cost expenses and so much more.
The profit margins tell you all that you need to know and they are making money at a pace similar to when the game was better, without delivering a quality player experience due to a broken product by their own admission. That's a problem.
We have in the past banned together, but even then it wasn't till CC's started making the videos did Kabam even really respond. Thus my statement.
I hate to say it, but I've reached the point where I spend more time on the forums, Reddit, Line, and other places discussing the game then in the game. The discontent about the state of the game for the last year or so has been significantly more entertaining then the game itself.
And yes I understand your message, that organizations in the IT industry are typically smaller than organizations in other industries that are heavy on supply-chain. And that profit margins are higher because of this. But there’s something you’re missing:
IT is the one of most complex industries up there. If not the most complex. We have a famous saying in IT: 9 women can’t make a baby in a month. Which means, even if you increased the team nine-fold, it does not mean that the time will reduce by the proportionate amount.
So when you demand things to work, you need to be patient, because eventually they will work. Just not at the pace you want it to.
I hope my side of the argument brought you some insight.