EMERGENCY MAINTENANCE CONCLUDED
The Team has identified a fix for the recent Catalyst Offer issue.
Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.
Doing this allows us to bring the Game back up for everyone else.
We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.
We apologize for the inconvenience.
The Team has identified a fix for the recent Catalyst Offer issue.
Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.
Doing this allows us to bring the Game back up for everyone else.
We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.
We apologize for the inconvenience.
Comments
In the world where I open 1 gold crystal at a time the boost is 100% better.
Things like this continuously happening is the exact reason veterans have lost all trust in the developers and quit everyday
Also if they were going for a weighed approach then really they should have communicated this from the beginning.
More clarity needs to be given from the people at the top as again we are all left scratching our heads because we all understood it be like the previous event we all waited for but a permanent better increase per crystal and this does not seem to have happened. We have enough RNG in the game to know that we will lose most of the time so the change at present will not keep the masses happy.
I think the main problem here is that the gold crystals are not paid crystals, hence, they are under no obligation to disclose the drops rates. They could've evened out the distribution, or they could've skewed it even more and added a "jackpot" drop.
Here is a PSA for once the the flat 30% increase goes live:
It is still possible to get less than 30% increase with your crystal openings!
Again, this is because these gold crystals contains different value drops. Take the UC crystal for example, the minimum drop is 15k, but it could drop something more, maybe 20k, maybe 25k.
Let's say you open 10 of them and get: 5x 15k, 2x 20k, 3x 25k for a total of 190k.
After the 30% increase, the 15k will be come 19.5k, but what if you open 10 crystals and get all 19.5k drops? In that case, your total would be 195k, definitely not a 30% increase.
So don't expect all your gold crystal openings to increase by a flat 30%. In the short term, there could still be variances.
We know that the UC crystals drop 15, 40, 75, 150 thousand gold. They tell us that.
They don't tell us the drop rates.
It could be that we get 97% 15, 1% 40, 1%75, 1%150. (Its probably not this. People have tried to do analysis on this before, its better than this, this is just an example) It would give an expected return of 17.2K. To increase it 30% (to 22.3K) you could do that by changing the numbers to something like 93% 15, 1% 40, 1% 75, 5% 150.
So, if I pull an infinite number of crystals, I'll see it eventually converge to 30% higher overall.
If I pull 3 crystals though, I probably don't see any change at all (a few lucky few will see really amazingly great results, most people won't).
So what people are mad about is they expected to see some benefit, even for a low sample size. And since you don't tell us the drop rates, we've really got no idea how much we've got to pull to expect to see an increase.
For the people really torqued about this though, even with the crappy example I gave there, the number of crystals you've got to pull to expect to see an increase is really not that huge, on the order of 10s, not 100s. The rates are probably something more like 50, 30, 15, 5, and they probably applied the increase gradually, rather than just increased the chances of hitting the jackpot. So, for people that popped 100s of crystals, you probably still saw the same increase that you would have with a flat base rate increase, and you're not losing out because you already opened some. And this applies over time. So if I open 10 today, 10 tomorrow, and 10 next week, vs saving up and opening all 30 at the same time next week, its going to be the same results. Hoarding still gives no benefit.
All that said, I'm glad Kabam is walking this back, because no matter that the math works out the same, a 30% flat increase to base values is both easier for the players to understand, and more transparent so we can accurately reset our expectations.
Please send in game message to stop opening Gold Crystals. Also like to know what will happen to those who already opened the Gold Crystals. Any plan for that?
reading your first post abt Gold boost live
Now u guys saying that u gonna change
This is totally Unfair I myself opened more than 4k crystals of gold
Around 1.5k uc ones
1.5k normal ones
1k Greater Gold ones
Regarding compensation who already opened.
Instead of Change Pls compensate Gold to Everyone.
Otherwise Refund your Gold and Give my 4k Gold Crystals Back.
Make this right.