Did this happen with anyone else? (Or similar)

Basically heres the issue. Units bought and wrong amount received. Support took ,more than a week to even start looking into problem. Now i needed those units for gifting but its over lets say. Will support compensate you with ggc if lets say you dont need the units?

Comments

Truthseeker

Will they compensate ggc AFTER gifting is over? Thats the questiion

Truthseeker

unknown

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Truthseeker

They will not give you anything more than the units you bought.

But its on alt account and i dont need units there AFTER the gifting. I bought 675 units and received 400 (it happened and assume you belive me). Its not MY fault right? It was more than a week ago i sent ticket to them. I payed money and it should matter? They can also transfer those units to my main but i am sceptical they will help. So whats next? Where can i take it after? Google play support?

Kabam Porthos

We don't have direct access to in-game accounts here in the Forums and we're unable to help with account-specific issues. I recommend continuing to work with our Support Team so your concerns can be addressed.