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[MERGED] Missing: Anthropomorphic crystal

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    EvilutionEvilution Posts: 21 ★
    Thanks @Kabam Zibiit
    Your powers are godly.
    My crystals and shards have appeared.
    2nd fix worked.
    Thanks to the Kabam Fixers.
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    LōnestärLōnestär Posts: 2 ★
    Got it! Working. Thanks for fixing the issue.
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    Jefferson5436Jefferson5436 Posts: 2 ★
    Showed up for me a little bit ago, too. Thank you for fixing this!
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    Raider17Raider17 Posts: 28 ★
    As of 6pm PST I finally got mine.
    Thank you Kabam.
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    RekamRekam Posts: 16 ★
    edited January 2022
    Yes fixing but whit a price


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    Trevererik1_Trevererik1_ Posts: 45 ★
    @Kabam Miike it still doesn't show in the game for me. Other players posted that they can see theirs no. Is the bug 100% fixed?
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    StueyoneStueyone Posts: 18 ★
    May have been fixed overnight - mine are now showing.
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    Jeromix_2ndJeromix_2nd Posts: 20 ★
    Stueyone said:

    May have been fixed overnight - mine are now showing.

    Same with me - App Store update made shards visible, crystals can be bought with them now.
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    Dragonfang200Dragonfang200 Posts: 1
    Mine is still not showing and I'm on Andriod.
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    EvilutionEvilution Posts: 21 ★
    Rite,
    Like I posted last night , shards / crystals showed up.
    Logged in today to this




    Logged out ASAP as I am concerned This could ruin my game save files your end.

    WHAT IS GOING ON @Kabam Zibiit
    Please wave your wand on this one..

    Thanks
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    paulie7777paulie7777 Posts: 21 ★
    I’m in the same boat with my main account but the problem did not occur on my second account. Now 10.16pm Australian Eastern Time.
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    Trevererik1_Trevererik1_ Posts: 45 ★

    @Kabam Zibiit is the issue fixed. It still isn't showing the crystals forme.
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    gmonie333gmonie333 Posts: 3 ★
    Mine are still missing as well...
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    Trevererik1_Trevererik1_ Posts: 45 ★
    @gmonie333 think it's only effecting uncollected players.
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    Kabam ZibiitKabam Zibiit Posts: 7,033
    Would anyone who was still seeing the issue be able to fully restart their game and let us know if they are still seeing the issue as of now? We pushed a fix last night that should have resolved it but it may have taken some time to reach everyone.
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    gmonie333gmonie333 Posts: 3 ★
    Kabam Zibiit said:

    Would anyone who was still seeing the issue be able to fully restart their game and let us know if they are still seeing the issue as of now? We pushed a fix last night that should have resolved it but it may have taken some time to reach everyone.

    I am @Kabam Zibiit just checked this moment. 1:33pm central time USA
    I am uncollected
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    paulie7777paulie7777 Posts: 21 ★
    edited January 2022
    Still not showing for me ... Uncollected ... @Kabam Zibiit
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    Isaacjl7Isaacjl7 Posts: 2 ★
    It’s not showing up for me still as well. Everything is updated, I deleted the game and redownloaded it, and restarted my phone.
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    Trevererik1_Trevererik1_ Posts: 45 ★
    @Kabam Zibiit still not able to see it.
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    Trevererik1_Trevererik1_ Posts: 45 ★
    I also deleted and installed app also. Tuned my phone on and off. Any other suggestions I'll try. Thank you @Kabam Zibiit for doing everything to fix this bug.

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    CatsGodotCatsGodot Posts: 8 ★
    Kabam Zibiit said:

    Would anyone who was still seeing the issue be able to fully restart their game and let us know if they are still seeing the issue as of now? We pushed a fix last night that should have resolved it but it may have taken some time to reach everyone.

    Worked for me last night. Thank you muchly!!!
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    Isaacjl7Isaacjl7 Posts: 2 ★
    @Kabam Zibiit any update on the bug?
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    TheBlackDefenseTheBlackDefense Posts: 103 ★
    Yeaa I closed and re-opened, uninstalled and re-installed and still no crystals
    Acc: TheBlackDefense
    Someone help me out??
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    youaintrightyouaintright Posts: 185 ★★
    I'm am still having the issue after the latest update too. I've updated, restated, and reinstalled to try to resolve. iPhone 13 Pro , IOS 15.2





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    Trevererik1_Trevererik1_ Posts: 45 ★
    Samsung z fold 3 Android 12.0 is the same. Installed new update this a.m. turned phone on and off and still issues. Noticed fron screen is missing 2 champs.
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    Trevererik1_Trevererik1_ Posts: 45 ★

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    3px3px Posts: 8 ★
    i was saving the crystal fragments, 28000 to be exact, then yesterday morning it was gone. i thought it was my phone or account, so I opened it in iPhone, still nothing, i played back in android device, also gone.

    messaged CC, and no reply... is this really how they treat players? spent a lot of $$$ for this game



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    paulie7777paulie7777 Posts: 21 ★
    Uncollected. Still missing from my primary account.
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