Has anyone seen this error before when trying to buy units

JΔKΞJΔKΞ Member Posts: 6 ★
in Bugs and Known Issues
Unable to buy units. Literally haven’t changed my device, Apple login or payment info. Yet I’m given this error all of a sudden… Says I can’t post media so I’ll quote the error message, “In-app purchase is not supported. Machine licensed app does not support in-app purchases” then after this box fades another one appears with this message, “Transaction incomplete - the operation couldn’t be completed. (SKErrorDomainerror 0)

Comments

  • LpooLpoo Member Posts: 2,215 ★★★★★
    Never, sounds like a device problem?
  • JΔKΞJΔKΞ Member Posts: 6 ★
    Guess I’ll have to contact Apple then, I assumed as much.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    edited February 2022
    Hey there, I would recommend contacting Apple support as well. If needed, you can contact our Support Team here.

    That said, I would still try their Support first, since they might have an easier time looking into that particular issue.
  • JΔKΞJΔKΞ Member Posts: 6 ★
    @Kabam Zibiit hey thanks, I tried Apple support earlier and their conclusion was that since I’m able to make purchases on other games & apps that the issue must lie with the specific game, so Is there anyone who can help me with this issue?
  • JΔKΞJΔKΞ Member Posts: 6 ★
    @Kabam Zibiit i tried to create a ticket yesterday after I experienced the issue although I genuinely have no knowledge of when I created the account/made first purchases etc. since I’ve been playing the game for over 6 years.
  • Derek2kDerek2k Member Posts: 108 ★
    I had this same problem just now. Low key can’t even be mad at them for stopping me from buying stuff. It’s definitely a problem on kabams end because I can purchase in any other app.
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