**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Cyber Monday [Merged Threads]
This discussion has been closed.
Comments
$100K, really? Wow. You are very wealthy, sir.
I believe it, I have seen people spend 10k in a single month on this game.
Haha yeah until a sale involves a T5 Basic or 6* shards.
Stop your whinging and be thankful you have been able to spend 100k on this, or embarrassed... whichever you decide
This is ridiculous. When I opened the offers it showed limit one for all. I would have made my purchases in a different way. I would have bought the 50$ offer twice and not the 50$ and then 30$. I would much rather have two generics than one generic and one class crystal.
That’s why you don’t blow your load the second a deal or champ comes out
Such a great post.
@Kabam Miike Are you addressing this issue? I know that there are people who would have made purchases differently with the knowledge that there was an opportunity to buy an offer more than once. Players shouldn’t be penalized for jumping in “too” soon for an offer.
Please contact our support team. This isn't something that we can deal with on a grand scale, and will need some one on one attention. They can investigate and find a resolution for you.
@Kabam Miike, I am afraid of jumping into that $99 deal right now to gamble and miss the opportunity to buy a class specific deal that might pop up by the holidays. This time in the future you are talking about... How much future is it? Weeks, months? If I want a 5* tech awakening gem, should I go for this or just wait until Christmas?
Don't expect a 5* specific or generic deal next month as well.
We got those for 4*s way after 5*s were released. Maybe next 4th of july we'll see a choose your class 5* gem offer. Other than that, probably not.
@Kabam Miike I did contact support because I was one of the unfortunate souls who spent 3 additional Odins to purchase the Cyber Monday cache. There was no resolution, no compensation. Just a 'oops our bad'. I'm not expecting a refund or any compensation to really happen. But if people are told to contact support for a resolution, then what sort of resolution should they be expecting.
Me:
Kabam Support:
I’d wait. It’s been raining science gems all day
Can you please send me the 8-Digit Ticket Number included in this email? I'll ask to have it looked at again.
I would have dropped some serious units on a Tier 1 Alpha Cache. 50 T1a's for 3000 units would have been a lot better than these crummy cache offers. That said, I did purchase an Odin, and ended up with a Mystic gem.
Score!
@Kabam Miike you realize that there are thousands of us who feel the same way right? Frankly, my previous experience with Kabam support was such a **** show, I’ll eat the money and remember this next time.
You guys should be ashamed.
Be aware that this is a course of action that does not come without risks. In many MMOs I've played using credit disputes to refund a microtransaction has sometimes triggered a termination of game account. I'm not saying Kabam will do that in this or any other case. I am saying you should consider carefully before doing it.
Armchair lawyers may jump in to claim this is not legal. They are wrong. Out of the many ex-players that attempt to reverse this legally, I'm only aware of one being successful. In China.
Any update on this fix? Was able to get the first few offers, but now I’m getting a transaction error messsage. Can you please advise? I already open up a ticket. Trying to get these deals before they end. Thanks mike
I bought it and got a useless 5* science awakening with no champs in sight. What a bunch of ****.
We asked for generic or pick an awakening and you give us the same old stuff. What happened to customer loyalty. We asked.