Question about AW Tier and Multiplier Calculation
We've been stuck in tier 4 AW for awhile, but we feel very close to tier 3. For instance, we have never lost more than one war in a row and have had some winning streaks but still at tier 4.
Earlier this season, we were matched with a lesser alliance, and the war room said (as indicated in the screenshot): tier 5 but the tier 4 multiplier (4.5 instead of 4.0). So we interpreted that as still getting the benefit of a multiplier of 4.5 whether we win or lose.
We ended up winning the war, but we only got the 4.0 multiplier (see other screenshot). I contacted Kabam support and they are ensuring us that having the 4.0 multiplier is correct despite the screenshot indicating a 4.5 multiplier. I asked a few follow up questions, but they insist that the calculations are correct.
I am confused and would love insight from those of you who are knowledgeable/experienced in this. Why would the screenshot indicate 4.5 multiplier if we are only getting the 4.0 multiplier? And how can we dip to tier 5 so quickly after only losing one war (we had won 2 wars in a row before that loss and our war rating has always hovered in the ~2300)?
Any. insight on this would be greatly appreciated.