Energy refill screen is not popping up

DaRkLoRd222567DaRkLoRd222567 Member Posts: 60 ★
edited June 2022 in General Discussion
Whenever the energy reaches 0 in a quest instead of energy refill pop up my screen is getting black and no pop up due to this I have to restart many times. I am using Android 12 device.
Post edited by Kabam Zanzibar on

Comments

  • UnknownUnknown
    This content has been removed.
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,101 ★★★★★
    Try auto when you're about to run out of energy. It seems to bypass that issue
  • DaRkLoRd222567DaRkLoRd222567 Member Posts: 60 ★
    Eb0ny-O-M4w said:

    Try auto when you're about to run out of energy. It seems to bypass that issue

    Actually I was playing in auto mode but it still is happening
  • UnknownUnknown
    This content has been removed.
  • L0TUS_MANTISL0TUS_MANTIS Member Posts: 221 ★★
    Been getting it in auto-fight too. And a lot of times when I tap on the energy icon to check my energy or request help I get the black screen and have to restart my phone. Happening even more since the update, catapulting this bug to my top ten list of most annoying bugs
  • HieitakuHieitaku Member Posts: 1,374 ★★★★★
    It occurs randomly for me, both for manual and auto questing. But it's become much, much more frequent since the last update. Is this a strategy to increase player log in frequency for data? Jk
  • TitoBandito187TitoBandito187 Member Posts: 2,072 ★★★★
    I just had this happen to me. I got around it from the games home page > settings > DISABLE the check box for "BETA FEATURES OPT-IN" > restart the game. Now, it seems as though energy refills page is popping up correctly - at least at the moment. FYI, this setting is not the same as "New input System - Beta", which I also have disabled.
  • BassanoClapperBassanoClapper Member Posts: 64 ★
    Huge lack of quality control and beta testing before update, yet again 😞
  • BassanoClapperBassanoClapper Member Posts: 64 ★
    TitoBandito187 said:

    I just had this happen to me. I got around it from the games home page > settings > DISABLE the check box for "BETA FEATURES OPT-IN" > restart the game. Now, it seems as though energy refills page is popping up correctly - at least at the moment. FYI, this setting is not the same as "New input System - Beta", which I also have disabled.

    This was already unchecked for me and i’ve been getting the dark screen this week
  • Bigg_DoggBigg_Dogg Member Posts: 128 ★
    bring back the weekly/biweekly compensation packages. not the aw/aq one, the good one. for this specific issue we need 3 6star nexus crystal and a 5 star crystal where you can just pick the champion you want from all available champs in the featured 5 star.

    I expect this reasonable compensation to my inbox by the end of business day tomorrow or i will not attempt to complete cavalier quest this month.

    You have been warned!
  • KbugiiKbugii Member Posts: 167 ★★
    It’s getting worse now. I’m trying to play the new content on my lunch from work and when the energy refill screen does come up I can press the use button all night and nothing happens so I can’t even play the game now. This is getting out of hand lately now.
  • SCZSCZ Member Posts: 191 ★★
    One work around is to click energy directly from stash.
  • Kabam ZanzibarKabam Zanzibar Moderator Posts: 647
    There is an existing thread on this issue in the Bugs & Known Issues section, so I would direct any further discussion towards there to reduce forum clutter: https://forums.playcontestofchampions.com/en/discussion/305731/freeze-when-using-energy-refill-merged-threads#latest
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