Thanks for the compensation, but....

Thanks for the compensation. The 6* crystals and other resources are great, but this comp was missing some very crucial resources. Lack of champions aren't the reasons we were dying at alarming rates in the game, the constant bugs were..bugs that caused unreasonable K.O's. In addition to the comp, I think we should have gotten a SUBSTANTIAL amount of revives and health potions for every part of the game (Quest, AQ, AW, Incursions) where we have had to deplete units on revives and health potions, because of the issues. Why is it so hard for Kabam to compensate us those? And I'm not talking about the crumbs of revives and health we got the other day. Those don't even make up for the numerous losses that we've dealt with. Some of us have been enduring these issues for YEARS, yet Kabam still refuses to budge on health and revives.

Comments

GroundedWisdom

We're not going to get a year's worth of Pots and Revs. We couldn't even store it.

StuntzTheCMMKid

We're not going to get a year's worth of Pots and Revs. We couldn't even store it.

I wasn't suggesting a "year's worth". Obviously we can't store that much since we have inventory limits. Kabam can at least give us the max amount, and whatevr is left goes to the stash. It will be up to the players if they we use them. At least that gives us the revives and health to use instead of blowing through units.

StuntzTheCMMKid

We're not going to get a year's worth of Pots and Revs. We couldn't even store it.

Ultimately this will still benefit you as a player. Why are you against it?

GroundedWisdom

I never said I was against it. I'm looking at it realistically. A generic package is rarely everything that was used, or even close to it. We're talking 9 or 10 months of issues, and varying degrees of being affected. There are limits to what they can provide.
We also received weekly Compensation during that time, and periodically received Solo Comp.

Vendemiaire

Yea, spent a lot of those resources (and units) due to the issues particularly on exploring Act 7. Would’ve appreciate to get at least a chunk of revives and pots.

Colinwhitworth69

They were giving us revives and potions the whole time. And both are easy enough to farm. Also there was substantial glory and loyalty in the package, which can be used to buy some revives and potions.

DNA3000

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.

Bwer777

I think units would have been an awesome thing to give. Obviously that was never a realistic option but it would’ve been the best way for us all to buy potions and revives. People also could have chosen if they wanted to spend them on the 4th. This would’ve been like the most generous thing they could do without anyone wanting to complain. I think over all it was ok, could’ve been better but now let’s just see the game fixed

Krishna24

We're not going to get a year's worth of Pots and Revs. We couldn't even store it.

Actually we can clear some good content right away, also the bugs in the game make sure that we spend enough potions, lol

GroundedWisdom

I'm pointing out that people saying "a year of bugs" is blind to the fact that they haven't done nothing.

GroundedWisdom

@DNA3000 Explained it better than I could, but this package has been pushed back, and wouldn't likely include consumables because they could have released those at any time.
I get what you're saying, but we almost certainly wouldn't be getting back whatever we used in the last 10 months. Nor could we calculate that in any reasonable means where it would apply to everyone.

Wakandas_Finest

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.

Then what was all the data collection for? We were constantly told that the package was being delayed due to needing to collect and analyze data. Nothing in this package appears to be data driven. Indeed this generic package could’ve been sent out at anytime in the last 6 months or so.

Total_Domin01

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.
Then what was all the data collection for? We were constantly told that the package was being delayed due to needing to collect and analyze data. Nothing in this package appears to be data driven. Indeed this generic package could’ve been sent out at anytime in the last 6 months or so.

Not everyone was affected by the issues, gonna guess that the data collection was to figure out a ratio of who was/wasn’t in order to figure out an even distribution of comp.

LeNoirFaineant

I'm OK with the compensation for the most part. Some high level health pots and team revives would be nice since most people don't have them in stash. But it wasn't bad.

The_man001

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.
Then what was all the data collection for? We were constantly told that the package was being delayed due to needing to collect and analyze data. Nothing in this package appears to be data driven. Indeed this generic package could’ve been sent out at anytime in the last 6 months or so.
Not everyone was affected by the issues, gonna guess that the data collection was to figure out a ratio of who was/wasn’t in order to figure out an even distribution of comp.

Figure out who was affected and who wasn't lol.. Then why everyone got the same rewards based on progression huh?

If that was what theu were doing in the name of data collection then they should have sent comp based on how severly affected one is based on their data collection isnt it?

The_man001

We're not going to get a year's worth of Pots and Revs. We couldn't even store it.

They can always give us units worth of potions but they won't. They literally destroyed the most simple solution of this stash problem.
And when people ask about consumables i see arguments saying u can't store it will go in trash all sorta thing.

So in short -
1.Won't give units in compensation that will sort out this stash potion problem
2. Won't give potions and revives for a years worth cause u can't store it it will go in stash

laserjohn26

I'm pointing out that people saying "a year of bugs" is blind to the fact that they haven't done nothing.

So they did something.

BigBlueOx

There are limits to what they can provide.

Are there?

StuntzTheCMMKid

They were giving us revives and potions the whole time. And both are easy enough to farm. Also there was substantial glory and loyalty in the package, which can be used to buy some revives and potions.

So waste a valuable resource given to us, on another resource that should've been given to us? Lol ok.

StuntzTheCMMKid

I'm OK with the compensation for the most part. Some high level health pots and team revives would be nice since most people don't have them in stash. But it wasn't bad.

Yeah it wasn't bad comp. I just know Kabam likes to dodge giving us much needed revives and health that we could've benefitted from. Especially since they're the cause of the issues in the game. Instead they'd rather us keep paying out of pocket or deplete hard earned units for their issues.

StuntzTheCMMKid

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.

We need them all of the time since the issues happen all of the time. It makes perfectly good sense to me to have included consumables in this package, considering we needed them, and to give them on a regular basis until the issues are fixed, or at least improved. That's not asking for much. It's really not as difficult as you're making it out to be.

naikavon

Consumables have to be given out when the players need them not when the problem is fixed.

The last part is the key. And it's the part they absolutely failed to do. They gave a few paltry revs and potions a few times. They even gave some for a completely different issue a couple of days ago.

But... and here is the rub of it, while they were giving out over the top (imo)comp packages for aq and aw they almost completely ignored the other aspect of their game. Almost as though that aspect had no issues. Well we know that is not true.

And while I agree in principle with what you are saying ie, how it should work, a few things to consider.

Mcoc has a history of handling compensation packages from which the playerbase can draw upon. One need only look back to nearly every other comp package handed out in this game. Almost all came upon resolution of the issue. (Not for nothing, but the contents routinely contained....pots and revs... even the energy issue a couple of days ago, not relevant to the point just found it interesting).

It is kind of kabam's preferred and established choice on how to handle issues. Reactive rather than proactive. Which is what it is. I make no judgements on when they choose to hand out comp, but by their own historical handling of previous comp, they establish expectations to the playerbase. So for players to assume a similar handling here is the norm... not the exception. It is a reasonable expectation based upon kabam's previous history. You can talk about how it should work but then there is how it does work given this company's own choices.

Now for aw and aq comp packages. These were in fact, the exception rather than the norm given kabam's history. Now I suppose one could argue that this particular input issue is one of a kind and I would agree. It really is unprecedented in games I've played. Kabam demonstrated unprecedented levels of comp for aq and aw but pretty much ignored the other aspects of their game. They should have been more proactive when dealing with individual comp all along. But they weren't. They chose to pretty much ignore it. Which in turn reinforced the idea that for the individual player experience, it was business as usual. Which leads us to now.

I do not think it even remotely unreasonable for players to expect pots and revs in this care package given kabam's own history and utter failure to address the individual issues for almost the entirety of the duration of issues. The fact that they are calling it Carina's care package in game initially gave me an ever do slight hope that the real comp package was coming someone after EOP or the 4th. Emphasis on slight.

Call me an optimist or a fool. I just can't imagine a game company that would have these highly impacting game issues and do next to nothing as far as real compensation goes for the individual. Cause in the end, primarily this is an individual game.

DNA3000

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.
Then what was all the data collection for? We were constantly told that the package was being delayed due to needing to collect and analyze data. Nothing in this package appears to be data driven. Indeed this generic package could’ve been sent out at anytime in the last 6 months or so.

The data they were analyzing was to determine if the specific input issues were sufficiently resolved to be able to send out a compensation package for those issues. As I said, the intent was to give this out when the issues were resolved. When it was clear it would be a very long time before they were resolved, Kabam sent out an interim reward package, hoping the next one would be the last one. This one was sent out when they were convinced the specific input issue was resolved, or resolved enough.

Keep in mind, this compensation package was not intended to address *all problems in the game*. It was intended to address one very specific problem: the iOS Unity time step refactor change. That's it. All the other issues that have come up, some of which players are experiencing as input related, have nothing directly to do with that. People are still experiencing issues, but the iOS Unity time step refactor change is the one Kabam believes they now have resolved enough to send out final compensation for. They may have decided to throw in some stuff there because of other issues that have cropped up, but the package itself was driven by that one bug, and its release to the players was contingent on resolving that one problem

That required a lot of data collection to determine, because there's no objective way to determine when it has been resolved. It is *impossible* for the game to *ever* replicate the behavior of the old engine. So the issue can't be considered fixed when the current engine replicates the old behavior. As a result, the only way the devs can conclude the issue is resolved is if the engine behaves close enough to the old one for the impact on the players to be minimized. But we can't even simply wait until players report the issues are gone, because some players aren't experiencing the problems to the same degree, and some players were reporting issues before the change was even introduced. So Kabam cannot wait for all problem reports to go away, they have to wait until the level of problem reports returns to its previous pre-Unity upgrade levels. When the same number of players report roughly the same degree of problems as before and the in-game performance of the players returns to a similar pattern as before, that's when they would conclude things are as close to normal as they are ever going to get.

Wakandas_Finest

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.
Then what was all the data collection for? We were constantly told that the package was being delayed due to needing to collect and analyze data. Nothing in this package appears to be data driven. Indeed this generic package could’ve been sent out at anytime in the last 6 months or so.
The data they were analyzing was to determine if the specific input issues were sufficiently resolved to be able to send out a compensation package for those issues. As I said, the intent was to give this out when the issues were resolved. When it was clear it would be a very long time before they were resolved, Kabam sent out an interim reward package, hoping the next one would be the last one. This one was sent out when they were convinced the specific input issue was resolved, or resolved enough.

Keep in mind, this compensation package was not intended to address *all problems in the game*. It was intended to address one very specific problem: the iOS Unity time step refactor change. That's it. All the other issues that have come up, some of which players are experiencing as input related, have nothing directly to do with that. People are still experiencing issues, but the iOS Unity time step refactor change is the one Kabam believes they now have resolved enough to send out final compensation for. They may have decided to throw in some stuff there because of other issues that have cropped up, but the package itself was driven by that one bug, and its release to the players was contingent on resolving that one problem

That required a lot of data collection to determine, because there's no objective way to determine when it has been resolved. It is *impossible* for the game to *ever* replicate the behavior of the old engine. So the issue can't be considered fixed when the current engine replicates the old behavior. As a result, the only way the devs can conclude the issue is resolved is if the engine behaves close enough to the old one for the impact on the players to be minimized. But we can't even simply wait until players report the issues are gone, because some players aren't experiencing the problems to the same degree, and some players were reporting issues before the change was even introduced. So Kabam cannot wait for all problem reports to go away, they have to wait until the level of problem reports returns to its previous pre-Unity upgrade levels. When the same number of players report roughly the same degree of problems as before and the in-game performance of the players returns to a similar pattern as before, that's when they would conclude things are as close to normal as they are ever going to get.

TL;DR you can keep all the technical yada, yada, yada to yourself. It doesn’t change the fact that the compensation package did not compensate the core issue that players experienced which was taking needless damage and deaths due to shoddy control issues. Health pots and revives was the appropriate response not crystals and rank up mats. In my view the hero crystals and mats are the apology and we have still not been properly compensated.

It is what it is at this point and not likely to change all I or anyone can do is change our response to kabam. I for one will keep the thousands of dollars I would normally spend in game over the course of the year to myself from now on and I encourage others to do the same. It’s clear to see the player base is on the wrong end of a very abusive relationship with kabam.

GroundedWisdom

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.
Then what was all the data collection for? We were constantly told that the package was being delayed due to needing to collect and analyze data. Nothing in this package appears to be data driven. Indeed this generic package could’ve been sent out at anytime in the last 6 months or so.
The data they were analyzing was to determine if the specific input issues were sufficiently resolved to be able to send out a compensation package for those issues. As I said, the intent was to give this out when the issues were resolved. When it was clear it would be a very long time before they were resolved, Kabam sent out an interim reward package, hoping the next one would be the last one. This one was sent out when they were convinced the specific input issue was resolved, or resolved enough.

Keep in mind, this compensation package was not intended to address *all problems in the game*. It was intended to address one very specific problem: the iOS Unity time step refactor change. That's it. All the other issues that have come up, some of which players are experiencing as input related, have nothing directly to do with that. People are still experiencing issues, but the iOS Unity time step refactor change is the one Kabam believes they now have resolved enough to send out final compensation for. They may have decided to throw in some stuff there because of other issues that have cropped up, but the package itself was driven by that one bug, and its release to the players was contingent on resolving that one problem

That required a lot of data collection to determine, because there's no objective way to determine when it has been resolved. It is *impossible* for the game to *ever* replicate the behavior of the old engine. So the issue can't be considered fixed when the current engine replicates the old behavior. As a result, the only way the devs can conclude the issue is resolved is if the engine behaves close enough to the old one for the impact on the players to be minimized. But we can't even simply wait until players report the issues are gone, because some players aren't experiencing the problems to the same degree, and some players were reporting issues before the change was even introduced. So Kabam cannot wait for all problem reports to go away, they have to wait until the level of problem reports returns to its previous pre-Unity upgrade levels. When the same number of players report roughly the same degree of problems as before and the in-game performance of the players returns to a similar pattern as before, that's when they would conclude things are as close to normal as they are ever going to get.
TL;DR you can keep all the technical yada, yada, yada to yourself. It doesn’t change the fact that the compensation package did not compensate the core issue that players experienced which was taking needless damage and deaths due to shoddy control issues. Health pots and revives was the appropriate response not crystals and rank up mats. In my view the hero crystals and mats are the apology and we have still not been properly compensated.

It is what it is at this point and not likely to change all I or anyone can do is change our response to kabam. I for one will keep the thousands of dollars I would normally spend in game over the course of the year to myself from now on and I encourage others to do the same. It’s clear to see the player base is on the wrong end of a very abusive relationship with kabam.

Did they or did they not provide weekly Compensation with Pots and Revs, as well as occasional Solo Items? Being dissatisfied with what they gave is our prerogative. Ignoring what was done along the way is ignorant. They made efforts in other ways.
The idea that they're going to compensate for every Rev or Pot we used in the last 10 months is asinine.

JollyHawk

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.
Then what was all the data collection for? We were constantly told that the package was being delayed due to needing to collect and analyze data. Nothing in this package appears to be data driven. Indeed this generic package could’ve been sent out at anytime in the last 6 months or so.
The data they were analyzing was to determine if the specific input issues were sufficiently resolved to be able to send out a compensation package for those issues. As I said, the intent was to give this out when the issues were resolved. When it was clear it would be a very long time before they were resolved, Kabam sent out an interim reward package, hoping the next one would be the last one. This one was sent out when they were convinced the specific input issue was resolved, or resolved enough.

Keep in mind, this compensation package was not intended to address *all problems in the game*. It was intended to address one very specific problem: the iOS Unity time step refactor change. That's it. All the other issues that have come up, some of which players are experiencing as input related, have nothing directly to do with that. People are still experiencing issues, but the iOS Unity time step refactor change is the one Kabam believes they now have resolved enough to send out final compensation for. They may have decided to throw in some stuff there because of other issues that have cropped up, but the package itself was driven by that one bug, and its release to the players was contingent on resolving that one problem

That required a lot of data collection to determine, because there's no objective way to determine when it has been resolved. It is *impossible* for the game to *ever* replicate the behavior of the old engine. So the issue can't be considered fixed when the current engine replicates the old behavior. As a result, the only way the devs can conclude the issue is resolved is if the engine behaves close enough to the old one for the impact on the players to be minimized. But we can't even simply wait until players report the issues are gone, because some players aren't experiencing the problems to the same degree, and some players were reporting issues before the change was even introduced. So Kabam cannot wait for all problem reports to go away, they have to wait until the level of problem reports returns to its previous pre-Unity upgrade levels. When the same number of players report roughly the same degree of problems as before and the in-game performance of the players returns to a similar pattern as before, that's when they would conclude things are as close to normal as they are ever going to get.
TL;DR you can keep all the technical yada, yada, yada to yourself. It doesn’t change the fact that the compensation package did not compensate the core issue that players experienced which was taking needless damage and deaths due to shoddy control issues. Health pots and revives was the appropriate response not crystals and rank up mats. In my view the hero crystals and mats are the apology and we have still not been properly compensated.

It is what it is at this point and not likely to change all I or anyone can do is change our response to kabam. I for one will keep the thousands of dollars I would normally spend in game over the course of the year to myself from now on and I encourage others to do the same. It’s clear to see the player base is on the wrong end of a very abusive relationship with kabam.

TL;DR
I'm glad to see you're going to keep spending on the game! Let's keep this ship afloat!!

Demonzfyre

I'm OK with the compensation for the most part. Some high level health pots and team revives would be nice since most people don't have them in stash. But it wasn't bad.
Yeah it wasn't bad comp. I just know Kabam likes to dodge giving us much needed revives and health that we could've benefitted from. Especially since they're the cause of the issues in the game. Instead they'd rather us keep paying out of pocket or deplete hard earned units for their issues.

How can you even type this out seriously after the nearly 9 months of weekly comp of pots and revs that we got. Regular questing pots/revs came about once a month.

How is that dodging?

Lorddrew

I'm OK with the compensation for the most part. Some high level health pots and team revives would be nice since most people don't have them in stash. But it wasn't bad.
Yeah it wasn't bad comp. I just know Kabam likes to dodge giving us much needed revives and health that we could've benefitted from. Especially since they're the cause of the issues in the game. Instead they'd rather us keep paying out of pocket or deplete hard earned units for their issues.
How can you even type this out seriously after the nearly 9 months of weekly comp of pots and revs that we got. Regular questing pots/revs came about once a month.

How is that dodging?

You know some players need these normal revives more then AQ/AW pots we recieved. No need to silence/hush players that have other needs or wishes.

Side note: I have yet to find any comment or post with you not heavily defending posts or idolizing kabam's moves or changes whom ironicly impact lower end players (or dare i say F2P). Makes me wonder.... why?

DNA3000

Again, I'm not saying players shouldn't receive more consumables than they got, but there was no reason to expect them in this package, because *if* the devs were going to hand out consumables, they would not wait for this package to do it in. This package was itself pushed back several times. Would it make sense for consumable potions and revives to be put into a compensation package that was going to be held until all of the patches addressing at least the bulk of the issues were released?

If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.

Consumables have to be given out when the players need them not when the problem is fixed.
Then what was all the data collection for? We were constantly told that the package was being delayed due to needing to collect and analyze data. Nothing in this package appears to be data driven. Indeed this generic package could’ve been sent out at anytime in the last 6 months or so.
The data they were analyzing was to determine if the specific input issues were sufficiently resolved to be able to send out a compensation package for those issues. As I said, the intent was to give this out when the issues were resolved. When it was clear it would be a very long time before they were resolved, Kabam sent out an interim reward package, hoping the next one would be the last one. This one was sent out when they were convinced the specific input issue was resolved, or resolved enough.

Keep in mind, this compensation package was not intended to address *all problems in the game*. It was intended to address one very specific problem: the iOS Unity time step refactor change. That's it. All the other issues that have come up, some of which players are experiencing as input related, have nothing directly to do with that. People are still experiencing issues, but the iOS Unity time step refactor change is the one Kabam believes they now have resolved enough to send out final compensation for. They may have decided to throw in some stuff there because of other issues that have cropped up, but the package itself was driven by that one bug, and its release to the players was contingent on resolving that one problem

That required a lot of data collection to determine, because there's no objective way to determine when it has been resolved. It is *impossible* for the game to *ever* replicate the behavior of the old engine. So the issue can't be considered fixed when the current engine replicates the old behavior. As a result, the only way the devs can conclude the issue is resolved is if the engine behaves close enough to the old one for the impact on the players to be minimized. But we can't even simply wait until players report the issues are gone, because some players aren't experiencing the problems to the same degree, and some players were reporting issues before the change was even introduced. So Kabam cannot wait for all problem reports to go away, they have to wait until the level of problem reports returns to its previous pre-Unity upgrade levels. When the same number of players report roughly the same degree of problems as before and the in-game performance of the players returns to a similar pattern as before, that's when they would conclude things are as close to normal as they are ever going to get.
TL;DR you can keep all the technical yada, yada, yada to yourself. It doesn’t change the fact that the compensation package did not compensate the core issue that players experienced which was taking needless damage and deaths due to shoddy control issues. Health pots and revives was the appropriate response not crystals and rank up mats. In my view the hero crystals and mats are the apology and we have still not been properly compensated.

It is what it is at this point and not likely to change all I or anyone can do is change our response to kabam. I for one will keep the thousands of dollars I would normally spend in game over the course of the year to myself from now on and I encourage others to do the same. It’s clear to see the player base is on the wrong end of a very abusive relationship with kabam.

If you want me to keep my answers to myself, you should keep your questions to yourself first.

Demonzfyre

I'm OK with the compensation for the most part. Some high level health pots and team revives would be nice since most people don't have them in stash. But it wasn't bad.
Yeah it wasn't bad comp. I just know Kabam likes to dodge giving us much needed revives and health that we could've benefitted from. Especially since they're the cause of the issues in the game. Instead they'd rather us keep paying out of pocket or deplete hard earned units for their issues.
How can you even type this out seriously after the nearly 9 months of weekly comp of pots and revs that we got. Regular questing pots/revs came about once a month.

How is that dodging?
You know some players need these normal revives more then AQ/AW pots we recieved. No need to silence/hush players that have other needs or wishes.

Side note: I have yet to find any comment or post with you not heavily defending posts or idolizing kabam's moves or changes whom ironicly impact lower end players (or dare i say F2P). Makes me wonder.... why?

How was what I said silencing or hushing? I asked a question. I've already said I'm other posts that I was surprised the package didn't include those resources.

My comment was asking how it can be considered "dodging" when they supplied everyone with pots and revs for months which is why it makes sense as to why it wasn't included in the big package.

They also just gave some in the energy comp. So the question still stands of how it can be considered dodging?