Missing AQ rewards

SWGOH_MosDef · July 2022

This “compensation” is insufficient and just plain lazy.

In the past you’ve looked at every single alliance for AQ issues and given each team the rewards they’d gotten in prior weeks. In this case much fewer alliances were impacted and you couldn’t even take the time or attention to review each one to make us whole?

Giving an alliance that missed out on top 10 AQ rank rewards (especially r4 mats) 1500 glory is a joke… and you don’t get to top 10 without spending, so why would you piss off a bunch of people who almost by definition are your best customers?!? We obviously have very little power (other than voting with our $), but I’d strongly suggest you guys re-review this decision…

Lexpert14 · July 2022

ranking last week with the QA bug on day 5.

normal classification without bug.
Kabam you are not serious with 1500 glory as compensation.

ChriissR · July 2022

This compensation is insulting. Honestly, the biggest mistake is actually thinking we would have proper compensation 😂 I would rather my 150 AQ tickets back instead of 1500 Glory.

Heinz11 · July 2022

It’s frustrating that, after a week, this is the solution that was decided on. As others have mentioned, 1500 Glory doesn’t cover the alliance tickets that were used each day to enter an AQ series that was bugged. It also doesn’t address the lost rank up materials that would have been earned with a normal AQ placement. Add in the revives, boosts, health potions and wasted time spent on that week of AQ and your compensation seems even worse. A much better solution would have been to give AQ rewards based on prestige, or the prior week’s placement. Giving a flat amount of Glory seems like the lazy answer.

Lexpert14 · July 2022

kabam you don't intend to do anything more for the alliances that play at the top of the ranking.
You don't feel like you robbed us because of your bug.
It would be good to come out of your silence and assume your technical problems.

Qwerty12345 · July 2022

look, I know not everyone is going to get what they "should have got"... 1500 loyalty is a nice token gesture even though the other 29 people in my alliance are feelingly like they missed out since we are normally a top 20 alliance (and the following week placed again in top 20).

I know that isn't easy to do... but I do think including 120 AQ tickets would have gone a long way, because its not just about the missed opportunity of the rewards, but its also the entry fee incurred to not receive those rewards.

TSan · July 2022

Will there be any other reaction from the admins?

Missing AQ rewards

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