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Mutant Nexus Crystals missing from Special Deals [merged threads] RESOLVED

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Comments

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    MidnightfoxMidnightfox Posts: 1,094 ★★★
    edited July 2022
    You know what. No answer from the mods. I’m not waiting 2 weeks again. Straight to Apple for me. This is ridiculous. They have had almost 7 hours to at least say something about plans by now.
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    SlayneSlayne Posts: 2 ★
    Be interesting to see how long this takes hopefully we get our crystals sometime this year. Kabam and its employees need to get their act together. It seems like a new bug or issue every day. What a joke this game has become.
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    slalsslals Posts: 11 ★
    same here :/
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    Aston_81Aston_81 Posts: 1 ★
    So what are kabam doing about it I put a ticket in this morning and I’ve heard nothing back I reckon for those who have purchased 2 and have not received them should get a six star nexus as compensation …..
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    TheCipeTheCipe Posts: 29 ★
    I also bought the thronebreaker offer and did not get a crystal.
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    TimeGenesisTimeGenesis Posts: 732 ★★★
    +1
    Tb + cav crystal both not appeared
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    DrDeadpoolDrDeadpool Posts: 170 ★★
    edited July 2022
    I bought the daily thronebreaker and cav offer for the 2 mutant cav nexuses, but those are the only things i didn't get from the offer! Why Kabam? Y'all either gon need to refund me or give me my cavs
    Post edited by Kabam Jax on
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    262oo7262oo7 Posts: 28 ★
    Same happened to me just now for the mutant tb
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    NateAdidasNateAdidas Posts: 22 ★
    They can combine threads but don’t know how to comment???
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    Omega925_Omega925_ Posts: 1
    Same thing to me and many others in my alliance
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    DragonMCOCDragonMCOC Posts: 528 ★★★
    Same here.
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    coreymarko1313coreymarko1313 Posts: 15 ★
    edited July 2022
    same here, tried restarting the game no dice, I’m missing the nexus from both paragon and TB deals after purchasing
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    KDizzyKDizzy Posts: 2
    Same here WTF!!!
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    LilcaineLilcaine Posts: 131 ★
    I didn't get either of mine as well
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    Wildblue333Wildblue333 Posts: 403 ★★
    same here. I filed a help ticket. suggest everyone does this
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    Mcghee3Mcghee3 Posts: 93 ★

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    CushyCushy Posts: 57 ★
    Same here didn’t get mine.
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    odie122odie122 Posts: 12 ★
    Same here.
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    ItsDamienItsDamien Posts: 5,626 ★★★★★
    They know about it, there’s a thread in the bugs section of the forums. I’d expect Jax will update us soon.
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    GabeZRodGabeZRod Posts: 69 ★★
    Just tried as well and didn’t get any. Looking at the cavalier deal, the crystal icon has an error as well
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    Captain_007_Captain_007_ Posts: 14 ★
    I did not get a crystal either.
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    MidnightfoxMidnightfox Posts: 1,094 ★★★
    Report it to Apple/google. I don’t know about the rest of you but I’m not waiting 2 weeks again.
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    Wildblue333Wildblue333 Posts: 403 ★★
    I experienced the problem with Throne Breaker and Cavalier packages. I've put in a help ticket and emailed Jax and Miike. That's the best I could think of
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    MidnightfoxMidnightfox Posts: 1,094 ★★★
    Report it to Apple/google. Don’t wait 2 weeks again. They can merge threads but not give an answer. Only way we hit back is with our wallets.
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    KennadoKennado Posts: 991 ★★★
    I also didn't receive my nexus crystal
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    Denzel116Denzel116 Posts: 537 ★★★
    Same. Here. 🤦🏽‍♂️
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    KDizzyKDizzy Posts: 2
    Same! Closed and reopened the game and nothing!
    WTF!!!
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    Pascals001Pascals001 Posts: 126 Guardian
    @Kabam Lyra @Kabam Vydious @Kabam Porthos @Kabam Zibiit @Kabam Miike There have been 9 pages worth of comments please update us with something.
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    Mcghee3Mcghee3 Posts: 93 ★

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