Can't login to the game after update
Bartolomeo
Member Posts: 57 ★
Yo, what the hell? When I try to start the game after the update such communicate appears and game crushes out. Running Samsung S9+.
Post edited by Kabam Jax on
7
Comments
We have seen a couple of people with this issue. I'm hoping you can give us a bit more information and we'll try to resolve the issue asap. Can you please provide:
Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.
Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”
Edit: looking for additional info.
Android version 12
Posted picture above of game not logging in.
I have iPad Pro 21 with last version of iOS and iPhone 7+ same version and have same problem. It’s sucks
1) First I just updated the app
2) After several attempts, I decided to delete the application and reinstall it again, but reinstallation did not solve this problem.
3) I was not a participant in the beta testing of the BattleGrounds
2. . Yes no dice.
3. Yes I played the beta unfortunately.
It's translating like unknown error. I have Poco x30 pro with last version of everything. I believe u fix it quickly. Thanks in advance
The dev team has found the cause of the issue and the solution should be pushed out soon!
@Kabam Miike @kabam jax I did not participate on battlegrounds beta, did reinstall and nothing changes.
- Updated the excising App, but also try to reinstall after the issue and try to log in on two other devices and my alt account (Only the main is effected, my main doesn’t work on any device)
- Played the beta causally and placed around 2450 (on my alt account I played only one or two matches)
@kabam jax
-yes
-only 4/5 matches
iPhone 12
Software 15.6
Updated existing. Uninstalled and reinstalled. No change.
US CST