Can't login to the game after update

Yo, what the hell? When I try to start the game after the update such communicate appears and game crushes out. Running Samsung S9+.

Comments

DUOCENTO

ITS ALIVE. NO CAP

Hosky

Just logged in for the first time in 23 1/2 hours!! Woohoo!!

Globalgodz

Finally in.

FrankWhite

Yeah me too. Awesome. Only missed one day of the Daily cards

AbraxasBelthaz

So I can log in but the gauntlet isn't there

AbraxasBelthaz

FrankWhite

Look in the Abyss tab mate @AbraxasBelthaz

LukeCYKACage

Still nothing

BITE_MEEE

I found a way in. I downloaded AKP 36.0.1 and hit yes when it asked if I wanted the update when it was installing. Once it downloaded I signed in and all is good. No more error massage. Good as new. And its the new version with everything no old version. Works great.

FrankWhite

@BITE_MEEE Thanks for the info. But it works again for many people

Tiomp123

I was able to Login, I only lost 1 day of the Calendar. Thanks for fixing it.

Ph0ENIX_

Because of the issue i was unable to login the game yesterday and lost my daily plus monthly login rewards. Im able to open the game now but still it sucks to lose rewards. Can we expect any compensation from KABAM. Or atleast the rewards that we lost???
@Kabam Miike @Kabam Zibiit @Kabam Porthos

TragiC_X

I STILL can’t log in. Please help!

Tango_235

Thanks for fixing kabam , i can play again. Just patience guys. !

Have a good day

Boo_Monster

Problem not fixed at all. I tested with 2 diferent devices and reinstalling the App. Same error and can't get in .........................................................................

LukeCYKACage

Now it works. Thanks...

Me2e82

I was able to log in last night for a little while. And now this morning I can’t.

Dagens

This is super annoying, still cant login. Please fix the issue.

drankit2011

still not able to login. its been more than a day now. please kindly fix this issue.

TragiC_X

Can we please get a update??? @Kabam Miike

Boo_Monster

Seems an amateur approach for a company like kabam. We have this issue OPEN for quite a long time and we don't have any expectation, information or forecast to solve it. Seems that the only solution is try to log in every 15min and pray for somebody fixes it .................................................................................................................

Pumaan

The game's working for me, though i missed my calender rewards! I'm hoping I'll be getting those with some compensation too!

Darth_Nihilus

Give everyone compensation regardless if they had the bug or not lmao

Kabam Jax

Hey everyone!

Many of you should be able to log in now. We've been manually navigating the issue for the impacted accounts.
Furthermore, we have a hotfix going out very soon that should prove a blanket fix for the issue.
Conversations have now transitioned to compensating those who missed rewards as a result of the issue.

More updates to come.

KrampusKringle

Also experiencing this issue. Running on iPhone XR, iOS 14.8.1

Initially updated and when that didn’t work also tried deleting and reinstalling. Nothing has worked as of yet. Did not play battleground beta

Boo_Monster

Still same problem here

FrankWhite

Hey everyone!

Many of you should be able to log in now. We've been manually navigating the issue for the impacted accounts.
Furthermore, we have a hotfix going out very soon that should prove a blanket fix for the issue.
Conversations have now transitioned to compensating those who missed rewards as a result of the issue.

More updates to come.

Thanks for the update once again Jax. We don’t need much compensation.. But a 6 Star Quicksilver, a generic 6 Star awakening gem and 199 generics would be nice 😂 Just kidding

Boo_Monster

As said in the annuncement, let's see if the NEXT DAY or TWO!!!!!!, Kabam is able to fix the problem; so far still trying.

Skitles03

I was just forced to update the game and now I'm getting the same error as everyone else.

Nightorment

@Kabam Miike pls up the hotfix