[iOS] Lag, Crashing and Performance Investigation

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Comments

  • TChallaVanDamTChallaVanDam Member Posts: 1
    In-Game Name: T’ChallaVanDam
    Device and Model: iPhone 6s
    Device Operating System: iOs 15.7.6
    Cellular or WiFi: Both
    Game Version Installed: 40.1.0.
    Updated: recently
    Game Mode: Arenas
    Description of the Issue:
    Exactly the same issue as “Juliequach79”.
    In the last 3 arenas I’ve played in, the game would has not permitted me to play beyond a certain point, just displaying all 7s after a series and not letting me go on to choose my fighters for the next series.





  • KritkoKritko Member Posts: 6
    Can this stupid company finally do something? Hoe can it be that this **** ai is not throwing their specials. In a bg match that decides between winning and losing and it isnt doing anything for 40 secs. It makes no fun to
    Play like this.
  • ᴶᴿᴮᴶᴿᴮ Member Posts: 4
    In-Game Name: JRB
    Device and Model: iPhone 11
    Device Operating System: iOs 16.6
    Cellular or WiFi: Both
    Game Version Installed: 40.1.1
    Updated: Recently
    Game Mode: Failed to log in
    Description of the Issue:
    Happened right after the latest software update. But when I tried with iphone 7 ios 15 there’s no issue at all.
  • DanosaurDanosaur Member Posts: 6
    edited July 2023

    In game name: Danosaur
    Device: iPhone SE
    Operating System: iOS 16.6
    Cellular or Wi-Fi: Both
    Game version installed: 40.1.1

    I performed a Software Update on my phone last night (to iOS 16.6) and now I am completely unable to log into the game…

  • Mpqdr72Mpqdr72 Member Posts: 10
    In game name: MPQDR72
    Device: iPhone 8+
    Operating System: iOS 16.6
    Cellular or Wi-Fi: Both
    Game version installed: 40.1.1

    Installed iOS 16.6 today and now I’m unable to login to the game
  • Mpqdr72Mpqdr72 Member Posts: 10
    Got it to work after i disabled Gamecenter.
  • SummonerNRSummonerNR Member, Guardian Posts: 12,256 Guardian
    ** PSA - for problem after updating to iOS 16.6 **

    (thought Kabam has since resolved this, but for those still not able to log into game after 16.6, here was a workaround ..)


  • Eross418Eross418 Member Posts: 3
    Mpqdr72 said:

    Got it to work after i disabled Gamecenter.

    How exactly do you disable game center?

  • WreakingGuyWreakingGuy Member Posts: 23
    edited August 2023
    iPad 6th Generation
    iOS 16.5.1 (c)
    Game 40.1.1

    Problem: Freezes and/or goes to a black screen after 2-3 Fights. Happens in all areas of the game. Currently trying to do AQ and having to restart after 2-3 fights. Been like it for the last 2-3 days.

  • Eross418Eross418 Member Posts: 3

    ** PSA - for problem after updating to iOS 16.6 **

    (thought Kabam has since resolved this, but for those still not able to log into game after 16.6, here was a workaround ..)


    How do you disable Game Center?
  • SummonerNRSummonerNR Member, Guardian Posts: 12,256 Guardian
    Eross418 said:

    Mpqdr72 said:

    Got it to work after i disabled Gamecenter.

    How exactly do you disable game center?

    Logout of GameCenter.
    Another thought is that you just need to logout and then log back into GameCenter, without maybe having to do the MCOC uninstall/reboot/reinstall in between ?


  • Eross418Eross418 Member Posts: 3

    Eross418 said:

    Mpqdr72 said:

    Got it to work after i disabled Gamecenter.

    How exactly do you disable game center?

    Logout of GameCenter.
    Another thought is that you just need to logout and then log back into GameCenter, without maybe having to do the MCOC uninstall/reboot/reinstall in between ?


    THAT WORKED!!!! Thank you!
  • Crushnu2Crushnu2 Member Posts: 1
    In game name: Crushnu2
    Device model: IPad Pro gen 2
    Operating system: IOS 16.5.1
    Cellular or Wi-Fi: both
    Game version installed: 40.1.1


    Crystals are buggy, I can’t equip relics and my game is crashing.

  • Daniel_11Daniel_11 Member Posts: 1
    In-Game Name: xMLWx Danielx
    Device and Model: iPhone 8
    Device Operating System: iOS 16.6
    Cellular or WiFi: cellular data and WiFi
    Game Version Installed: 40.1.1
    Game Mode: None
    Description of the Issue: After installing the latest version of IOS every time I try to performance the game I get an error that says: Failed to connect.
    Regardless of whether I'm on cell phone data or Wi-Fi
  • spark1803spark1803 Member Posts: 2
    In-Game Name: Spark1803
    Device and Model: iPhone SE 2020
    Device Operating System: IOS 16.1.1
    Cellular or WiFi: WiFi
    Game Version Installed: 41.0.0
    Game Mode: Story Quest
    Description of the Issue: When fighting the Tigra on the Henchman path of 8.2.1 with my Scorpion, my game crashed upon being hit by the second hit of her Special 1. After reloading, I was able to reenter the fight from the beginning. When I was once again clipped by the second hit of her Special 1, the game crashed once again. This time, upon reentering, I was unable to reload into the fight, and my Scorpion had half of his health removed, with the damage against Tigra being reverted. This did not trigger any of the times I successfully avoided her Special 1, only on the two times I did get hit, and at the exact same frame.
  • Maverick75Maverick75 Member Posts: 719 ★★★
    edited August 2023
    In-Game Name: .NIGHT.
    Device and Model: iPhone 13
    Device Operating System: iOS 15.2.1
    Cellular or WiFi: cellular data and WiFi
    Game Version Installed: 41.0.0
    Game Mode: Doesn’t matter (while configuring an incursion SQ, while preparing an arena triple fight, and so on).

    Description of the Issue:

    1) The game crashes much more often (several times per day) than in the last previous versions. My wife has also got an iPhone 13 with iOS 15 and the game also crashes with her account.

    2) There seems to be also some memory leaks or overloaded session because the more the player plays the more the reactions of the game take time. After a kill/start of the app, it comes back to the normal.
  • Kano84Kano84 Member Posts: 55

    Can not enter to war
  • WillS43WillS43 Member Posts: 1
    WillS43
    iPhone 14 Pro Max
    iOS 16.6
    Wi-Fi & Cellular
    Game version 41.0.0

    Issue:
    Entire stash is being erased each time I log in. I’ve closed the game completely and it does not return my items.
  • Pablosso2Pablosso2 Member Posts: 1
    Hi just wanted to ask my equipment has gone even after few times of login, any ideas?

  • Chex_Mix12Chex_Mix12 Member Posts: 54
    Chex_Mix12
    iPhone 14 Pro Max
    iOS 16.6
    Wi-Fi & Cellular
    Game version current

    All Stash items completely gone. Reboot does not restore lost items
  • GlenmostGlenmost Member Posts: 2
    In game name ZERO•COOL
    IPHONE 13 pro max
    Version 16.6
    5g, wifi

    I’ve had issues since Sunday 20th after starting my bg’s run.
    Game crashing in war and bg’s , dex, parry and dash attacks are not consistent. You either take a combo to the face or dash towards the defender when dexing this happens more in war atm, can’t say about aq as it’s not been on since the problem has startied.
  • GiantmetalheadjrGiantmetalheadjr Member Posts: 343

  • Plinius_69Plinius_69 Member Posts: 8
    XL-Anti Hero
    iPad 5th gen
    iOS 16.6
    Latest game version
    WiFi
    All game modes

    Crashes during all game modes before/during/after battle, mid battle I in incursions and sometimes without cause, just when I’m on the ‘home’ screen.
    This has been going on for years now but the most annoying part is in incursions because it crashes while I’m almost full health and about to knock out the opponent and when i start again my champ has lost 50% health and I have to do the whole fight again with opponent at 100%

    Thank you
  • R_einfield01R_einfield01 Member Posts: 1
    In-Game Name: R-enfield
    Device and Model: iPad 6
    Device Operating System: iOS 16.6
    Game Version Installed: latest
    Game Mode: Randome fights in every mode
    Description of the Issue: slow down, stuck or crash sometimes even before to start a fight and it counts as lost.
  • Trstew5Trstew5 Member Posts: 1
    Ign- Trstew5
    iPhone 12 on iOS 16.1
    Both on WiFi and Cellular
    Game version 41.1.0
    Alliance War
    I can’t join any attacking battle group in AW. I’ve missed out on war because of this bug. When I attempt to join the group, I get a message in red letters saying “An unknown error has occurred. Please try again later.” I’ve tried uninstalling, restarting my device, restarting my internet, entering airplane mode and turning off cell service, nothing works.

  • OmniculusOmniculus Member Posts: 1
    In-Game Name: Omniculus
    Device and Model: iPhone 13
    Device Operating System: iOS 16.6.1
    Cellular or WiFi: WiFi
    Game Version Installed: 41.1.0
    Game Mode: Event Quest 1.2
    Description of the Issue: The game crashes upon entering the Black Widow (Deadly Origin) fight with a Nick Fury in 1.2, regardless of whether the battle had just started or it was being resumed. Using any other champion is fine. This bug is replicable in UC, Cavalier, and TB (I did not test for Proven and Conquerer).
  • GiantmetalheadjrGiantmetalheadjr Member Posts: 343
    I have posted a couple times with no response from Kabam. I can barely play for the last 6 weeks or so. So many issues.

    Crashing
    Lagging at fight starts and during specials
    Lost of control champs run forward and take combos to the face
    Champs won’t block
    Champs wont dex
    Lags during scrolling through screen
    Generally there is a problem every combo between 1-5 hits
    Relics whiff hits sometimes as well
    I have an iPad Air 2 - tablet and game are fully up to date

    Play currently sucks I have 12 Losses in BG’s today and can’t make any progress due to these issues. I usually make it to gladiator track no problem

    Do something Kabam!
  • GK625GK625 Member Posts: 22
    In-Game Name: GK625
    Device and Model: iPhone 15 Pro
    Device Operating System: 17.0.2
    Cellular or WiFi: Both. Fast WiFi or AT&T Cellular.
    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest, Alliance War, Incursions, Battelgrounds, even the menu systems.
    Description of the Issue: Incredibly choppy gameplay, stuttering, especially when attacker or defender throw special attacks. Menu system goes from smooth and glassy to choppy. Brand new phone, fast WiFi 10 feet from router.
  • MacauMacau Member Posts: 1
    Mafah
    Ipad 6
    iOS 17
    1G Wi-Fi
    Problems with almost everything I do from opening crystals to Battlegrounds to war to arenas.lagging and freezing constantly.Everything else I play, stream ,search is fine and works great.MCOC is the only thing I’m having issues with.
  • Hickdog27Hickdog27 Member Posts: 140 ★★
    Hickdog27
    iPhone 12
    iOS 17.0.1
    Fast WiFi and cellular

    Problems in all modes with choppy gameplay, freezing, and inputs. Hit box/recovery time has been a big issue. Defenders are chaining heavy attacks into specials making heavy punishes impossible when they are at or over a bar of power.
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