MS_ID_UI_OK created by 5 different champions [MERGED]
Wuffie
Member Posts: 11 ★
Like some others, I am also having the MS_ID_UI_OK error.
MS_ID_UI_OK happens when some champs are shown in their 3D model view.
MS_ID_UI_OK will happen even on the HOME screen if one of these five show up.
Captain Britain, Dormammu, Galen, Guardian, Human Torch.
Unfortunately that means I am unable to fight some champions, or use these same champions in any fight or quest.
Here are links to three videos showing the error in game quest action, preview of champion info, and idling at the home screen.
https://drive.google.com/file/d/1JLGacWgi0ilfM4ra4es69udHxpcHUATb/view?usp=sharing
https://drive.google.com/file/d/1JT56WRBEiPjUArKXmNmAZ261fUf0kXuW/view?usp=sharing
https://drive.google.com/file/d/1HNMHe4v091UCdd4LXdd6JKyJEfWffZ41/view?usp=sharing
I am using a Samsung S8 Active. This issue started a couple days ago with the latest game update.
Game Version: 1245753
in-game name
Wuffie
MS_ID_UI_OK happens when some champs are shown in their 3D model view.
MS_ID_UI_OK will happen even on the HOME screen if one of these five show up.
Captain Britain, Dormammu, Galen, Guardian, Human Torch.
Unfortunately that means I am unable to fight some champions, or use these same champions in any fight or quest.
Here are links to three videos showing the error in game quest action, preview of champion info, and idling at the home screen.
https://drive.google.com/file/d/1JLGacWgi0ilfM4ra4es69udHxpcHUATb/view?usp=sharing
https://drive.google.com/file/d/1JT56WRBEiPjUArKXmNmAZ261fUf0kXuW/view?usp=sharing
https://drive.google.com/file/d/1HNMHe4v091UCdd4LXdd6JKyJEfWffZ41/view?usp=sharing
I am using a Samsung S8 Active. This issue started a couple days ago with the latest game update.
Game Version: 1245753
in-game name
Wuffie
Post edited by Kabam Zanzibar on
4
Comments
So hopefully they can pinpoint their investigation based on these 5 specific champs.
Many (but not all) of the posts with this error I’ve seen in threads here have mentioned being on Samsung S8. (there have been a few listing other devices however).
Any else care to tell what device they are using, and whether you are seeing it just with one of the 5 champs listed at beginning here (either using them on your team, or pre-fight against one of those 5)
(Captain Britain, Dormammu, Galen, Guardian, Human Torch)
My guess is some change/addition for the 3D rendering engine or adding a new GPU effect to these 5 at the last update.
Some other champs that are back lit or glowing must be done differently as they don't crash the game. Example: Sunspot, Ghost Rider (both) don't crash the game.
I already have some in game GPU anomalies with my old S8 Active. This one makes the game possibly unplayable. The other is just annoying (No stampede of Squirrels for Squirrel Girl S1)
absurd!!
In the monthly event, that's the best I can do, since paths remaining cannot be done.
I have Samsung A9 (2018) running Android 10 and the game version is the last available.
Usually at this point I should already have rewards of the event, this time I wonder what's going to happen.
Best regards
Same problem? Still can't find the cause of it?
This one is within the game, from certain champs being displayed.
The same Error box/Msg being shown does not necessarily indicate it is the same problem.
Rather, it's sort of a “catch-all” general Error Msg.
Cant do war, or event because of it… ridiculous to say the least
The real issue is: am I supposed to learn that by dozer78? Or should I be informed by Kabam technical support, since my first request was more than two weeks ago?
All the best
Mz
Anyone who has encountered this issue, what device and operating system are you using?