Wrong Battleground Alliance Rank Rewards

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theHootchinator

Can we get some clarity in regard to potential alliance switching while it's still early in the off-season, @Kabam Jax @Kabam Miike ?

oiXor

Can we get some clarity in regard to potential alliance switching while it's still early in the off-season, @Kabam Jax @Kabam Miike ?

the only reason they visit this thread is to delete more messages apparently.

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Does this mean progress is being made if support at least doesn’t send back an automated message?

That would appear to be a very much automated message.

Wolfman80

Not sure if it is automated or not, but at least the very first sentences acknowledge the actual issue being raised. The previous automated messages didn't do that, they just referred to the cat selector issue instead. Progress. Just not very much progress.

@Kabam Miike is this case still being looked into? Or we just forget about everything and let people lose their well earned rewards?

theHootchinator

We are headed into another weekend without any assurances that something will be done about our problem. I know the team is looking into what happened, but that doesn't mean that we will get our earned rewards. Can you let us know that this is still ongoing or even if KABAM intends to make this right for us, @Kabam Jax ?

Kabam Jax

Alright gang, last chance before we close this thread.
As we have mentioned multiple times: this is still being looked into.
Assume that is the case until we say otherwise.
Tagging the mods every day does not make the process go faster.

theHootchinator

Alright gang, last chance before we close this thread.
As we have mentioned multiple times: this is still being looked into.
Assume that is the case until we say otherwise.
Tagging the mods every day does not make the process go faster.

Alright @Kabam Jax

You mentioned the team was looking into what caused the issue and you have given us a once weekly still looking into it update since then. Looking into what caused the issue doesn't offer any assurances that the rewards earned will be given just that you want to know what happened presumably so that it doesn't happen again.

When issues affect larger portions of the community you give assurances that the problem is being looked into and you look to correct the issue as soon as possible. There has been no mention of correcting the issue at all. The rewards owed are fantastic rewards so we are understandably frustrated that we still don't even know if the team intends to get those rewards to us.

As for the multiple tags you might notice that a new question has come up that is tied to this issue with the war season ending. We still haven't had an answer to those tags. At this point I assume we won't hear anything.

Thanks for reading this if you did. I don't care anymore.

Sime_Juric

Alright gang, last chance before we close this thread.
As we have mentioned multiple times: this is still being looked into.
Assume that is the case until we say otherwise.
Tagging the mods every day does not make the process go faster.

So does that mean you're just gonna forget about us and hope we forget about the issue. Because saying it's being looked into does nothing for us. Thank you for your time. Sincerely the 7 year player who for some reason still plays the game despite of everything you guys do to make me actually quit

Wolfman80

A timetable for when we might hear something would be useful. Then we just need to check in at those points to get an update. This somewhat feels like it is being brushed under the carpet. I hope this is not the case.

I would think this is pretty easy to resolve. Check the scores, look where the alliance should have landed, check who was in the alliance at that point, distribute the correct rewards.

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3ugene_Paul_Patilio

Seriously, how many times has it been asked?

Will we get the correct rewards yes or no?

Don't worry guys, this case is still being looked into.

Wolfman80

Yes, it is still being looked into. Let's hope we get a resolution before season 2 finishes.

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MorningstarIsBae

Each time i see a new message her i get my hopes up that it's an update that its been fixed

It has been over 2 weeks now, can we at least get the official yellow announcement on the forum, the same that happens everytime when some strange issues appear?

Standardman1989

Any news about correctif reward on circuit ? Kabam said he send begin weeks and we are middle week we receive nothing @Kabam Miike

Standardman1989

I speak about this

7* champs will be on rosters before it’s resolved

Any news about correctif reward on circuit ? Kabam said he send begin weeks and we are middle week we receive nothing @Kabam Miike

They said it went out last week so if you got nothing your rank didn’t change enough to move into next tier.

GalaxianGod

7* champs will be on rosters before it’s resolved
Any news about correctif reward on circuit ? Kabam said he send begin weeks and we are middle week we receive nothing @Kabam Miike
They said it went out last week so if you got nothing your rank didn’t change enough to move into next tier.

He said this week, not last week. But this post is irrelevant to the issue we are facing and should be posted elsewhere.

7* champs will be on rosters before it’s resolved
Any news about correctif reward on circuit ? Kabam said he send begin weeks and we are middle week we receive nothing @Kabam Miike
They said it went out last week so if you got nothing your rank didn’t change enough to move into next tier.
He said this week, not last week. But this post is irrelevant to the issue we are facing and should be posted elsewhere.

Just answering his question as I saw the answer elsewhere, it went out last week

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It has been over 2 weeks now and nothing new happens with the case. Is Kabam really joking? Or is this case still being looked into?
Me as many other players want to receive our well-earned rewards for god's sake.
They honestly do nothing about it, except deleting comments - if only Kabam solved all their problems as quickly as they are deleting these comments.

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oiXor

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