Conqueror did not recieve gifting badge

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  Ainy Posts: 249 ★★★

  December 2022

  someone needs to go back to school and learn that "and" and "or" are two different words...

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  Kabam Miike Administrator∙Moderator › Posts: 8,218

  December 2022

  Hey Everybody,
  
  First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
  
  This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
  
  We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
  
  We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.

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  Truthseeker Posts: 333 ★★

  December 2022

  Kabam Miike said:

  Hey Everybody,
  
  First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
  
  This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
  
  We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
  
  We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.

  So answer is theres nothing that can be done and those who didnt get the badge will not get the badge right? Be more specific mike. I know its a tough spot but say as it is.
  
  Can we grind 40 lvl now? Please answer

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  TheDZ Posts: 19 ★

  December 2022 edited December 2022

  Kabam Miike said:

  Hey Everybody,
  
  First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
  
  This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
  
  We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
  
  We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.

  @Kabam Miike how about a good amount of energy refills and a 75% xp boost as “compensation” that way it doesn’t interfere with the event and it helps us. I know this is something that just can’t be given immediately but it would be nice.
  
  

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  Jellybean Posts: 33 ★

  December 2022

  Kabam Miike said:

  Hey Everybody,
  
  First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
  
  This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
  
  We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
  
  We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.

  8 years in and you guys can't fix small issues without causing complications.. so much for evolving and getting new tech to run the contest

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  Thesche Posts: 2 ★

  December 2022

  Kabam Miike said:

  Hey Everybody,
  
  First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
  
  This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
  
  We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
  
  We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.

  
  the error comes from you, not from us! we must not be penalized by your fault, activate the badge for everyone don’t penalize the players.
  @Kabam Miike

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  richardrod33 Posts: 13 ★

  December 2022

  How did this "slip" through? This was published on the site multiple times and even communicated to those individuals who asked for help through help tickets? Unacceptable behavior.

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  Zeezoos Posts: 205 ★★

  December 2022

  Kabam Miike said:

  Hey Everybody,
  
  First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
  
  This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
  
  We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
  
  We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.

  Fine, appreciate the honesty, mistakes happen.
  
  Please send a boat-load of energy refills and some xp boosts in-game so we can get this grinded out.

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  Toasty Posts: 155 ★★

  December 2022

  Level 40 is harder to get than people think. I grinded for 2-3 hours with a 50% boost with max xp mastery, using 15+ Full energy refills and gained around 2.75 levels from 32-34. It takes a LOT of time

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  Jellybean Posts: 33 ★

  December 2022

  How about pushing out an XP boost that runs for the rest of the event which triples the XP gained so those who are legible but behind can catch up quickly? Nobody wants to grind this game in Christmas. There has to be a solution!

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  Noob_Master69 Posts: 677 ★★★★

  December 2022

  I think a solution, or atleast a decent compensation would be to give people who would otherwise qualify a beefy XP boost and some Energy Refills so that they can at least TRY to push through and reach lvl 40.
  Wouldn't solve every issue but it'd atleast give people more of a chance

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  RayMonDx Posts: 33 ★

  December 2022 edited December 2022

  It's OK but we're human too and in the human world if one group (you) make a mistake which affects a bunch of people (us) they should compensate for that, sometimes an apology is enough sometimes is not.

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  Toasty Posts: 155 ★★

  December 2022 edited December 2022

  Jellybean said:

  How about pushing out an XP boost that runs for the rest of the event which triples the XP gained so those who are legible but behind can catch up quickly? Nobody wants to grind this game in Christmas. There has to be a solution!

  Agreed. We need a pretty beefy xp boost. It’s stupid that I have to grind for another 6-8 hours over Christmas because of something that’s not even my fault
  

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  LJF Posts: 172 ★★★

  December 2022

  Kabam Miike said:

  Hey Everybody,
  
  First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
  
  This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
  
  We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
  
  We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.

  
  Thanks for making this apology. That said, admitting culpability that everyone already knew fell on you is not, on its own, a sufficient remedy. You still need to correct the issue you created. I understand that technology might limit your ability to undo this mistake, but it doesn't stop you from helping make the grind you're now requiring people do a bit easier. Send lower-level accounts energy refills and XP boosts. Give them some of their holiday back.
  
  
  Saying sorry is step 1. Take step 2 by fixing the problem. This event is mostly a raving success. Don't let this screwup be the fly that ruins the soup and, by extension, the rest of dinner.

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  Ace2319 Posts: 619 ★★★

  December 2022

  That doesn’t really fix the problem. Some guys in our ally brought in their mini accounts for gifting and had quite a bit of units saved up. Half of them are around level 30. How are they supposed to get 10 levels in 14 days? Not to mention they’ll be behind in the calendar and therefore lose out on points. This hurts our whole alliance who counted out how many units each player needs to spend to hit all the milestones. I’m sure this is happening to a few people

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  B0B3SZ Posts: 70 ★

  December 2022

  Kabam Miike said:

  Hey Everybody,
  
  First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
  
  This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
  
  We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
  
  We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.

  Okay i understand, everyboday makes mistakes, but now i dont have any units to epxlore act 7 which i specifically gronded out over 10k units. Can we have a compensation at least. I think its well deserves for the fake info you have been feeding us for a month

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  Jellybean Posts: 33 ★

  December 2022

  Jellybean said:

  How about pushing out an XP boost that runs for the rest of the event which triples the XP gained so those who are legible but behind can catch up quickly? Nobody wants to grind this game in Christmas. There has to be a solution!

  @Kabam Miike let's gooooo

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  Splitter5050 Posts: 39 ★

  December 2022 edited December 2022

  Gil0610 said:

  I thought conqueror could get the badge too, is this right or is it bugged?

  Mine didnt get it either, i submitted a ticket right before reading this.. my alt is conqueror and is over a year old.
  
  

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  Miller1702 Posts: 38 ★

  December 2022

  
  
  
  So for about a month no one proofread the announcement in game OR forum post that clearly state you had to be either OOOORRRRRRR and now when all the conquerors complain about the screw up someone decides its only a grammatical error????
  
  That's crazy. When all yall have to do is own up to the mistake and allow EVERYONE to gift, its the last one anyway.
  No holiday spirit in what you guys just pulled
  

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  Splitter5050 Posts: 39 ★

  December 2022

  Kabam Miike said:

  Hey Everybody,
  
  First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
  
  This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
  
  We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
  
  We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.

  I could get it, if the mistake was made once but it was sent out several times. So now my alliance has to take a hit of 30k+ on the alliance event because now i cant participate? I follow the games guidelines and rules and i'm being punished for it?

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  Ultron_123 Posts: 13 ★

  December 2022

  That response has got to be the biggest “LOL” of all time in this game. Unreal

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  Suros_moon Posts: 454 ★★★

  December 2022

  Much like our champions the rules can change any time. Whether its because “they found a line of code” which magically said one thing completely contrary to how the character works so they nerf them, or not testing things before release only to scale them back after selling bundles, or in this case saying AND CONFIRMING on the one source of official info we have. The sooner we realize it the less sad we can all be about it

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  DarthMystic Posts: 55 ★

  December 2022

  I honestly thought that response was photo shopped and my buddy was trolling me when he sent it to me. Nope, they're just that tone deaf to the impact of the mistake. Also the lack of understanding on what it takes to level an account is obvious from them. As others have said, 1or 2 levels an hour max if you max out xp boosts and just focus on something like 4.1.4 where you can do 2 fights for 4 energy. This is a kick in the face and sorry isn't good enough. Do something to help us gain the levels. And the moment to do that was hours ago, not tomorrow after you've slept on it and people have wasted hours of their time because you messed up.

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  Ryuga Posts: 3 ★

  December 2022

  I have reached lvl 40 and conqueror as well but still i am unable to access the banquet event. Not even the solo event.
  
  I agree that i have started playing this game from 2nd December which is not prior to 21st November, but how is it fair that i am not allowed to participate in this event all because i got to know this game on dec2. I have grinded hard for this event but now even after i reach the desired lvl I'm unable to participate. It's a disappointment.

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