Summoner engagement battlegrounds points not counting.

OdachiOdachi Member Posts: 1,131 ★★★★
in Bugs and Known Issues
Just checked and tested, a 2-1 loss then a 2-1 win using energy both times, vs a 6* it should be 1800 points for winning fights again 3 opponents but didn’t add anything to my current points .
Arena and aq have worked giving points.

Comments

  • Maverick75Maverick75 Member Posts: 763 ★★★
    Same trouble for me: 4 victories were not taken into account, no matter what the app version is and no matter if the final result is finally a victory or a defeat for the player.
  • KruxifyKruxify Member Posts: 16 ★
    Was just checking in to see if anyone else was having this issue.
  • Ruzzman1Ruzzman1 Member Posts: 50 ★
    Yep same here, just had 2 wins both 2-1 and no points added .
  • GKaineGKaine Member Posts: 5
    Same for me. Several fights won, even moved up a rank, and nothing is counted.
  • Crine60Crine60 Member Posts: 1,446 ★★★★
    Not surprised by this because for the old arena/BG alliance event BG fights didn't used to count once they were added to the scoring. Not sure if that was ever fixed either.
  • Maverick75Maverick75 Member Posts: 763 ★★★
    My ticket to tye Support was closed with a second wrong answer. So no solution will come from the Support and the only way to fix this issue is from the forum if a moderator takes the subject.
  • KeltanKeltan Member Posts: 526 ★★
    Is friendly matches counted as well or must be in VT/GC ?
  • Hawkt1Hawkt1 Member Posts: 241 ★
    Not working for me either
  • HavanaknightHavanaknight Member Posts: 485 ★★★
    Just came on to say the same thing
  • Hawkt1Hawkt1 Member Posts: 241 ★
    @Kabam Miike @""Kabam Jax"
  • LeanbisonLeanbison Member Posts: 130 ★★
    I noticed this earlier as well.
  • MrFullStopMrFullStop Member Posts: 153 ★★
    This is Shocker build after all (pun intended)
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    Hey Summoners!

    We brought this to the game team, they'll spend some time investigating. If there's any news to share, we'll use this thread for it!

    Thanks for bringing it to our attention!
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    Back with an update!

    It appears the game team was able to find the issue and resolve it!
    Battlegrounds fights should count toward this event as intended now!

    Please let me know if there are any other issues!
  • OdachiOdachi Member Posts: 1,131 ★★★★
    Kabam Jax said:

    Back with an update!

    It appears the game team was able to find the issue and resolve it!
    Battlegrounds fights should count toward this event as intended now!

    Please let me know if there are any other issues!

    Thanks, just tested with a 2-0 win and points added correctly, thanks
  • Filar25Filar25 Member Posts: 6 ★
    They still have not fixed this! I was told by support that you are only supposed to get points for the items highlighted in blue which is not the case.
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